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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,054 Reviews
Call Service Center (201) 760-5000

2,054 Reviews of MINI of Ramsey - Service Center

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November 16, 2021

Ryan is Always a pleasure to share my concerns about servicing my Mini! He’s the only reason I return to MINI of RAMSEY!!! More

by Mare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
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Nov 16, 2021 -

MINI of Ramsey responded

Hello Mare, our team is pleased to know you enjoy working with Ryan and we would like to thank you for continuously returning to MINI of Ramsey for all your Mini needs, as your business is important to us!

November 16, 2021

They are really easy to work with and have done a great job with our countryman More

by ROBERT.DIONISIO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
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Nov 16, 2021 -

MINI of Ramsey responded

Hi Robert, our team is happy to know you are pleased with the services we have provided for you Mini Countryman, and we would like to thank you for this short and sweet review! Until your next visit, enjoy the road ahead!

November 16, 2021

Great job on taking care of us, working with us and reaching out and being flexible to our needs. More

by ROBERT.DIONISIO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Nov 16, 2021 -

MINI of Ramsey responded

Hi Robert, our team is happy to know you are pleased with the services we have provided for you Mini Countryman, and we would like to thank you for this short and sweet review! Until your next visit, enjoy the road ahead!

November 16, 2021

Punctual, informative and reasonable price. Everyone was very friendly and helpful and would definitely return for future needs. More

by LynneA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2021 -

MINI of Ramsey responded

Hi Lynne, thank you for this kind feedback following your recent service visit! We are pleased to know our team provided you with a punctual, informative and reasonable experience and we look forward to having you back at MINI of Ramsey for any future maintenance needs.

November 16, 2021

You will pay a little more than the local garage, but the service was great. A free brand new loaner was given, no charge, and a free "bubble bath" hand wash car wash. The repairs are done perfectly and quic More

by DAMIAN68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2021 -

MINI of Ramsey responded

Hello Damian, We are pleased to know you value our loaner program and hand wash service provided upon having your Mini maintenance done here at MINI of Ramsey! Our team would like to thank you for taking the time to share your experience and we look forward to your next visit.

November 15, 2021

This is the best and fastest service I could have gotten on an oil change. thank you!! Prompt service is rare these days!! More

by GLENDA.P.LEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2021 -

MINI of Ramsey responded

Hello Glenda, our team is happy to have provided you with a prompt and efficient service experience and we would like to thank you for taking the time to share these kind comments. Please don't hesitate to reach out to the MINI of Ramsey team for any future service needs, we are always happy to help.

Nov 15, 2021 -

GLENDA.P.LEE responded

thank you! Highly recommend this dealer!

November 15, 2021

The service team takes time and listens when you say something is wrong and always try to find out what it is. They even sent out a tech with me when I kept saying something still wasn’t right with my s More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
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Nov 15, 2021 -

MINI of Ramsey responded

Hi Maria, We are pleased to know our team was able to diagnose the issue with your vehicle and get you back on the road safely! We would like to thank you for taking the time to share this positive feedback and hope you will reach out for any future needs.

November 15, 2021

Great service very clean and friendly just a little to far wish it was closer More

by electme87
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2021 -

MINI of Ramsey responded

Hello, thank you for these kind comments regarding our team here at MINI of Ramsey. We would like to thank you for taking the time to come all the way to our dealership and we hope you will continue to visit us for all your MINI needs!

November 15, 2021

MINI of Ramsey has great service. Everything is explained clearly and the work is done in a reasonable amount of time. More

by stephencharles0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Nov 15, 2021 -

MINI of Ramsey responded

Hi Stephen, thank you for these kind words. We are pleased to know you are happy with the level of service provided to you by our team here at MINI of Ramsey and our team looks forward to you next visit! Until then, enjoy the road ahead!

November 14, 2021

They are prompt, the showroom is clean and comfy and the staff is very helpful More

by mselsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2021 -

MINI of Ramsey responded

Hello, thank you for these kind comments regarding the MINI of Ramsey team and showroom! We are pleased to know you felt comfortable while visiting our location and we look forward to your next visit. Until then, enjoy the road ahead.

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