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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,049 Reviews

2,049 Reviews of MINI of Ramsey - Service Center

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November 15, 2021

MINI of Ramsey has great service. Everything is explained clearly and the work is done in a reasonable amount of time. More

by stephencharles0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Nov 15, 2021 -

MINI of Ramsey responded

Hi Stephen, thank you for these kind words. We are pleased to know you are happy with the level of service provided to you by our team here at MINI of Ramsey and our team looks forward to you next visit! Until then, enjoy the road ahead!

November 15, 2021

Great service very clean and friendly just a little to far wish it was closer More

by electme87
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

MINI of Ramsey responded

Hello, thank you for these kind comments regarding our team here at MINI of Ramsey. We would like to thank you for taking the time to come all the way to our dealership and we hope you will continue to visit us for all your MINI needs!

November 15, 2021

This is the best and fastest service I could have gotten on an oil change. thank you!! Prompt service is rare these days!! More

by GLENDA.P.LEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

MINI of Ramsey responded

Hello Glenda, our team is happy to have provided you with a prompt and efficient service experience and we would like to thank you for taking the time to share these kind comments. Please don't hesitate to reach out to the MINI of Ramsey team for any future service needs, we are always happy to help.

Nov 15, 2021 -

GLENDA.P.LEE responded

thank you! Highly recommend this dealer!

November 15, 2021

The service team takes time and listens when you say something is wrong and always try to find out what it is. They even sent out a tech with me when I kept saying something still wasn’t right with my s More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Nov 15, 2021 -

MINI of Ramsey responded

Hi Maria, We are pleased to know our team was able to diagnose the issue with your vehicle and get you back on the road safely! We would like to thank you for taking the time to share this positive feedback and hope you will reach out for any future needs.

November 14, 2021

They are prompt, the showroom is clean and comfy and the staff is very helpful More

by mselsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

MINI of Ramsey responded

Hello, thank you for these kind comments regarding the MINI of Ramsey team and showroom! We are pleased to know you felt comfortable while visiting our location and we look forward to your next visit. Until then, enjoy the road ahead.

November 12, 2021

The absolute most precise, efficient, courteous car experience I have ever had. I felt like I was valued. Excellent! Thank you! More

by ladymozes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

MINI of Ramsey responded

Hello, thank you for this excellent review! Our team is thrilled to know you feel this way following your recent visit and we look forward to having you back at MINI of Ramsey in the future. Thank you for your business!

November 11, 2021

Michell from the finance department and Ruby King from the sales department are the best two and Ryan also. More

by randa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Nov 12, 2021 -

MINI of Ramsey responded

Thank you so much for your 5 star review! I know that our staff are going to love reading this review. We look forward to working with you again!

November 11, 2021

Great experience every time, very reliable and attentive service. They were fast to do the routine check of my car More

by leonardolasagni27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

MINI of Ramsey responded

Thank you so much for the 5 star review! We strive to have the best service possible for our customers and we are glad that you enjoyed working with us! We hope to see you soon!

November 10, 2021

Excellent service at this location. Choice of loaner, and more importantly the staff is honest and super friendly and professional. More

by G16kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Nov 10, 2021 -

MINI of Ramsey responded

Hello, thank you for taking the time to share this kind service review! We are pleased to know you value our loaner option and look forward to assisting you during your next visit. Until then, drive safe!

November 10, 2021

I purchased a $2300 maintenance contract after paying $100 for an oil change. The dealership should have discounted the price I paid for the service contract by the $100. I know the Service Rep cannot More

by PHILLIPRIZZO310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

MINI of Ramsey responded

Hi Phillip, I regret to learn you are unhappy with the service charged to you before you purchased a maintenance contract. Unfortunately this contract only covers services provided after the time of its activation. At your convenience please reach out to me at the number below as I would be happy to discuss this with you further, Mark Mozdziez 551-777-5641 General Service Manager

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