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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,054 Reviews

2,054 Reviews of MINI of Ramsey - Service Center

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November 12, 2021

The absolute most precise, efficient, courteous car experience I have ever had. I felt like I was valued. Excellent! Thank you! More

by ladymozes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

MINI of Ramsey responded

Hello, thank you for this excellent review! Our team is thrilled to know you feel this way following your recent visit and we look forward to having you back at MINI of Ramsey in the future. Thank you for your business!

November 11, 2021

Great experience every time, very reliable and attentive service. They were fast to do the routine check of my car More

by leonardolasagni27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

MINI of Ramsey responded

Thank you so much for the 5 star review! We strive to have the best service possible for our customers and we are glad that you enjoyed working with us! We hope to see you soon!

November 11, 2021

Michell from the finance department and Ruby King from the sales department are the best two and Ryan also. More

by randa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Nov 12, 2021 -

MINI of Ramsey responded

Thank you so much for your 5 star review! I know that our staff are going to love reading this review. We look forward to working with you again!

November 10, 2021

Came in at 8 am the gentleman at the desk was so nice and helpful. He went and got me a loaner and I was on my back to work!! Everyone at Ramsey mini is very nice and so a great customer service job!! Love m More

by blessedevent01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Nov 11, 2021 -

MINI of Ramsey responded

Thank you so much for letting us know how we are doing! It means a lot to see our customers give us a 5 star review. Enjoy the road ahead and we hope to see you again soon!

November 10, 2021

I purchased a $2300 maintenance contract after paying $100 for an oil change. The dealership should have discounted the price I paid for the service contract by the $100. I know the Service Rep cannot More

by PHILLIPRIZZO310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

MINI of Ramsey responded

Hi Phillip, I regret to learn you are unhappy with the service charged to you before you purchased a maintenance contract. Unfortunately this contract only covers services provided after the time of its activation. At your convenience please reach out to me at the number below as I would be happy to discuss this with you further, Mark Mozdziez 551-777-5641 General Service Manager

November 10, 2021

Excellent service at this location. Choice of loaner, and more importantly the staff is honest and super friendly and professional. More

by G16kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Nov 10, 2021 -

MINI of Ramsey responded

Hello, thank you for taking the time to share this kind service review! We are pleased to know you value our loaner option and look forward to assisting you during your next visit. Until then, drive safe!

November 09, 2021

Patient and helpful! Went above and beyond to assist me regarding my maintenance contract! Thank you! More

by SBUJALSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

MINI of Ramsey responded

Hello, Our team is pleased to know Mark went above and beyond in providing you a patient and helpful service experience and we would like to thank you for taking the time to share this great review. Until next time, enjoy the road ahead!

November 08, 2021

A friendly, lightning fast service experience. The service was performed rapidly and my MINI received a well-needed bubble bath. A perfect 10 experience! More

by jaycantor7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

MINI of Ramsey responded

Hi Jay, we are pleased to know you found your service experience to be fast and efficient service experience and we would like to thank you for choosing MINI of Ramsey.

November 08, 2021

Was just an oil change but everything was perfect. No issues. The car was ready before the time promised. More

by steve.weissman1
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

MINI of Ramsey responded

Hi Steve, we are pleased to know our team provided you with a perfect service experience. We would like to thank you for this positive feedback and wish you well on the road ahead!

November 08, 2021

Very helpful and patient with whatever questions I had. Made the process very pleasantly smooth. More

by issel719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Nov 08, 2021 -

MINI of Ramsey responded

Hello Issel, we are happy to know your service visit with MINI of Ramsey was helpful and patient and we look forward to having you back for your next service!

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