Back

MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,049 Reviews

2,049 Reviews of MINI of Ramsey - Service Center

Sort by
November 02, 2021

Sometimes I might do a double take on the price of service, but they always do a great job. And they are always polite and knowledgeable. This time I dealt with Daniel Murphy! More

by TJMASSEY51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

MINI of Ramsey responded

Hi TJ, thank you for this honest feedback! We are pleased to know you enjoyed working with our team member, Daniel, and would like to encourage you to take advantage of any applicable service specials at your next appointment. To learn what specials are available visit our website or ask a member of our service team.

November 01, 2021

The attention to Time and keeping you in the loop during car service is great. More

by dlpcommunications
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

MINI of Ramsey responded

Hello, thank you for this great feedback! We are pleased to know our team provided you with a timely and communicative service experience and we hope to have you back at MINI of Ramsey for any future needs. Have a great day!

November 01, 2021

Peachy! Easy to make appointment. Ready for me as arranged. Got me out quickly. Took care of everything Like I said, PEACHY! More

by drtoddmessler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Glattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

MINI of Ramsey responded

Hello Dr. Messler, we are pleased to know your experiences with our team are always "peachy" and we would like to thank you for taking the time to share this positive feedback! Your business means a lot to us and we look forward to working with you again in the future.

November 01, 2021

Alwayse profesional and the service work is excellent. I try to do all my service there, and though it's expensive, it's worth it. More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Nov 02, 2021 -

MINI of Ramsey responded

Hi JD, thank you for your loyalty to our service department here at MINI of Ramsey! We are pleased to know you are always happy with the maintenance performed on your vehicle and would like to encourage you to utilize any applicable service specials during your future visits! To learn more about these visit our website or ask a member of our service team.

October 29, 2021

Been bringing my mini here for over ten years. They’re courteous and efficient. My car is checked out every time I come here even if it’s for an oil change. There’s no pressure to do repairs they suggest. More

by piermontpete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

MINI of Ramsey responded

Hello, thank you for your loyalty to MINI of Ramsey over the past 10 years! Our team is thrilled to have earned your business and we look forward to continuing to assist you moving forward!

October 28, 2021

Jason was very professional and polite. My Mini is a 2004 and the engine runs well. I told him I “love” the car and intend to keep it as long as possible. He was forthcoming with advise how best to take car More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

MINI of Ramsey responded

Hi Richard, thank you for sharing your experience with our team member, Jason, here at MINI of Ramsey! We are happy to know he provided you with a professional and polite visit!

October 27, 2021

The service is fast and honest. The advisors and techs are courteous, knowledgeable and professional. More

by MPATRICKJENKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Oct 27, 2021 -

MINI of Ramsey responded

Hi Patrick, our team is pleased to know you had an efficient, honest, courteous, knowledgeable and professional experience here at MINI of Ramsey. Our team is happy to have served you so well and we hope you will visit us for any future needs.

October 26, 2021

The service team is awesome! Professional and accommodating to their customers. Appointments often available at short notice. More

by mckleinman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

MINI of Ramsey responded

Hello, thank you for this great review. We are happy to know you had an awesome and accommodating experience with our service team and we truly appreciate your recommendation of MINI of Ramsey!

October 26, 2021

They provided great, fast service a gorgeous loaner & were helpful in showing me what I've been doing wrong with my car maintenance. More

by TREEACTRESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Oct 27, 2021 -

MINI of Ramsey responded

Hello, thank you for taking the time to share your experience. Our team is happy to know you enjoyed the loaner vehicle and now feel confident in your car maintenance. Please don't hesitate to reach out for any future needs, we are happy to help!

October 21, 2021

The service advisor listened to my concerns, gave me great information on various repair scenarios, and provided excellent communication throughout the repair process. More

by eren
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Oct 22, 2021 -

MINI of Ramsey responded

Thank you for the 5-star rating! We are pleased to know that you received proper communication in terms of your vehicle's repair.

...
108
...