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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,048 Reviews

2,048 Reviews of MINI of Ramsey - Service Center

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October 11, 2021

The dealership was clean and felt safe. Great fast service thansk to Daniel Murphy and the team More

by drhino514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

MINI of Ramsey responded

Hello, thank you for these kind words! Our team is happy to know you felt this way during your visit and we look forward to having you back for any future needs!

October 09, 2021

The technician and advisor at Ramsey Mini Worked hard to resolve issues with my Mini. More

by jmatthew7494
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

MINI of Ramsey responded

Hi Matthew, it is a please to know our service team worked hard to resolve the issues with your MINI and we would like to thank you for taking the time to share this positive feedback!

October 08, 2021

Very helpful when I had a problem with my mini convertible. Thank you Dan Murphy More

by MartyRudnick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

MINI of Ramsey responded

Hello, we are pleased to know our team member Dan was helpful regarding the trouble you had with your MINI convertible and we would like to thank you for leaving this kind review

October 07, 2021

Always a pleasure. Everyone is really nice, the service is done quick and well. Thanks! More

by ROBERT.STAPF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Oct 07, 2021 -

MINI of Ramsey responded

Hi Robert, thank you for this kind review. Our team is pleased to know you were provided with a friendly and efficient service visit and we hope you will return for any future needs.

October 06, 2021

Great and fast service, very friendly stuff. Would definitely recommend to all. Thank you very much! More

by INNA.ADLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Oct 07, 2021 -

MINI of Ramsey responded

Hello, thank you for this short and sweet recommendation of MINI of Ramsey and our team!

October 06, 2021

Everyone is great and helpful.the way for the service was less than the talk me thank More

by EDWINVARGASJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lauria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Vanmansart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti, Jessica Waite
Oct 07, 2021 -

MINI of Ramsey responded

Hello, thank you for this kind review. We are pleased to know your wait times was less than expected and we look forward to having you back in the future.

October 06, 2021

The service is always easy and friendly. Communication is great and they are very accommodating. More

by MCNET4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

MINI of Ramsey responded

Hello, we are pleased to know you always enjoy your service visits here at MINI of Ramsey and our team would like to thank you for this kind feedback!

October 05, 2021

They were very prompt and delivered on their word. I will go to this mini dealer all the time anytime. My service representative Ryan Patti is is very well oriented and knows his stuff. He was very informati More

by BOOMBASSBOX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Oct 06, 2021 -

MINI of Ramsey responded

Hello, it is a pleasure to know our team member, Ryan, has provided you and your MINI with excellent service! We truly appreciate you taking the time to share these kind words and we look forward to having you back for any future needs. Have a great day!

October 04, 2021

I have been sending my car to Mini of Ramsey since beginning even though there are other service centers that are closer to me. Their streamline process and customer services are the main reasons I fe More

by bk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

MINI of Ramsey responded

Hi BK, thank you for this kind review! We truly appreciate your loyalty to MINI of Ramsey and look forward to assisting you with any future needs. Until then, enjoy the road ahead!

October 03, 2021

I had a 7:20 AM appointment for a replacement trim part. When I was there and waiting, I was told it didn’t come in yet after 2 weeks. Why wasn’t this checked and I notified ahead of time so I didn’t have More

by JTRAVERS079
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

MINI of Ramsey responded

Hello, I regret to learn you were not notified of the delayed shipping time of the part needed for your car and certainly understand your frustration. I assure you this feedback will be shared with our team and we will be reaching out to you with an update shortly.

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