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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,054 Reviews

2,054 Reviews of MINI of Ramsey - Service Center

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September 30, 2021

This was my first official service since purchasing my Mini Countryman and Jason was helpful and it went quickly. They found another issue under warranty that needs to be fixed so he set me up for a loane More

by amanda_cycles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
Sep 30, 2021 -

MINI of Ramsey responded

Hi Amanda, I'm sorry to learn our team did not keep the door open to allow for fresh air and I will be sure to share this feedback with them. We would like to thank you for bringing your MINI Countryman to MINI of Ramsey for its first official service and we hope to have you back for any future service needs.

September 30, 2021

The experience at MINI in Ramsey NJ has always been a pleasant, prompt, efficient and detailed. More

by ORTIZVD66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

MINI of Ramsey responded

Hello, we are pleased to know our team has always provided you with a pleasant, prompt, efficient and detailed experience and we would like to thank you for this excellent review!

Oct 05, 2021 -

ORTIZVD66 responded

You are welcome!

September 29, 2021

Very friendly, helpful and accomodating. Also saved me a lot of money since my private mechanic wanted to charge me $1200 for something I didn't even need. More

by FURY713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Sep 30, 2021 -

MINI of Ramsey responded

Hello, our team is happy to have provided you with a friendly, helpful and accommodating experience here at MINI of Ramsey and we would like to thank you for taking the time to share this kind review!

September 28, 2021

Fast fair and courteous service. They are always a pleasure to deal with and I trust their assessment of what is needed for my car. More

by dfeldner5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Sep 28, 2021 -

MINI of Ramsey responded

Hello, we are pleased to know you had a fast, fair and courteous service experience here at MINI of Ramsey and our team would like to thank you for this kind review.

September 27, 2021

Took my car for service on Friday and only have good things to say about the service that I did receive Kudos to those that work there…👍🏼👍🏼👍🏼 More

by MRARUIZ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

MINI of Ramsey responded

Hello, thank you for this kind service review! Our team is happy to have provided you with great service and we hope to see you again soon.

September 26, 2021

Reliable Fair PricesExcellent service advisor in Reliable Fair Prices Excellent service advisor in particular RYAN PATTI Accommodating Prompt service Ease in appointment More

by KAMPGUINTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Sep 28, 2021 -

MINI of Ramsey responded

Hello, thank you for using these kind words to describe your experience here at MINI of Ramsey! Our team is happy to have served you so well and we look forward to assisting you with any future needs.

September 25, 2021

Good service - good concern for the client - they want you to be satisfied and on your way More

by KILGORE218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Sep 28, 2021 -

MINI of Ramsey responded

Hello, thank you for choosing MINI of Ramsey! We are pleased to know you had a great service experience and we hope to have you back for any future needs.

September 24, 2021

Went in for an oil change. An oil leak was discovered and was promptly scheduled to come in and have it addressed. I have a lot of trust on their service department and employees. More

by Jose C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Murphy
Sep 24, 2021 -

MINI of Ramsey responded

Jose, thank you for taking the time to review us! We greatly appreciate your kind remarks and are pleased to know that you feel you can place your trust in us. Please reach out if you need anything.

September 23, 2021

Service is great all the service advisor are friendly and honest …I’ve been buying and selling cars for25 years and it’s the best service ….. More

by TUFFTONY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Sep 28, 2021 -

MINI of Ramsey responded

Hello, thank you for this kind review of our team and our services. We are pleased to know this has been one of your best experiences yet and we look forward to having you back at MINI of Ramsey in the future.

September 23, 2021

Excellent diagnostic, prompt and accurate estimate, and the work done quickly, all as promised. Nice folks, too More

by WESSELLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 28, 2021 -

MINI of Ramsey responded

Hello, thank you for this short and sweet review! We are pleased to know you had an accurate and timely service experience here at MINI of Ramsey and our team looks forward to having you back for any future needs.

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