Back

MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,074 Reviews

2,074 Reviews of MINI of Ramsey - Service Center

Sort by
December 01, 2024

Easy in. Easy out. Done within one hour. Car washed. Though my Mini app said service was due in December 2024, my service was due in December 2025. I went ahe More

by justin9025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Atanael and Bianca
Dec 02, 2024 -

MINI of Ramsey responded

Hello! Thanks for letting us know that you had a great and efficient experience with our team at MINI of Ramsey. We hope to see you again!

December 01, 2024

I love this dealership. There is a calming efficiency to the service that they provide which is just such a welcome change. I always get the feeling that everything will be More

by mariosmithnyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

MINI of Ramsey responded

Hello! Thanks for letting us know that you had a great experience with our team at MINI of Ramsey. We look forward to seeing you again for more kind and efficient visits!

November 29, 2024

As I said before, the folks at the dealership are fine; Pearl River is not More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

MINI of Ramsey responded

Hello! Thanks for letting us know that you had a good experience with our team at MINI of Ramsey. We look forward to seeing you again soon. Drive safe and happy December!

November 28, 2024

The sale quit before the transaction is done and no one contacted for any update. More

by Ken c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Spiro Bogris
Dec 03, 2024 -

MINI of Ramsey responded

Hello, Thank you for taking the time to leave us a review. I'm sorry to read about your recent experience. I would like the opportunity to discuss this with you further and work towards a resolution. Please reach out at your convenience. Thank you, Abraham Khalifeh - Sales Manager - 551-777-5700

November 26, 2024

Great service and team jason. ...communication was great....my car was completed in a timely manner More

by crystalwhite044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

MINI of Ramsey responded

Hello! Thanks for letting us know that you had a great experience with Jason at MINI of Ramsey. We hope to see you again for more efficient service!

November 24, 2024

Great waiting area for the customers. Very informative while the inspect the car and love the video they send letting you know about what's happening with your car. More

by ElPkLegacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

MINI of Ramsey responded

Hello! We're delighted to hear you enjoyed the waiting area and found our updates informative at MINI of Ramsey. It's great that the video feature added value to your experience! We look forward to seeing you again.

November 24, 2024

They are always accommodating and treat me and my pup Mojo like family. Quick, fast, friendly service and make me feel special as a Mini Customer!! More

by Robmar30
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Murphy
Nov 25, 2024 -

MINI of Ramsey responded

Hello! It's fantastic to hear that you and Mojo feel like family at MINI of Ramsey! We're delighted our team provides quick, friendly service. Thanks for being a valued MINI customer and come again soon!

November 24, 2024

Always ready to help resolve our car problems very polite and knows his job well More

by LINDAMORALES36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the girls at the front desk
Nov 25, 2024 -

MINI of Ramsey responded

Hello! Thanks for letting us know that you had a great experience with our team at MINI of Ramsey. We look forward to seeing you again!

November 24, 2024

Great Service they kept me informed about the diagnosis on what was needed in my car and solved the repair on time. The best was that it was $ 0 payment for the car recall. Thanks So much Mr. Murphy for yo More

by ESTELASILVERIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

MINI of Ramsey responded

Hello! We're delighted to hear that Mr. Murphy and the team at MINI of Ramsey provided you with great service and kept you informed throughout the process. It's fantastic that your car recall was resolved without any cost! Thank you for sharing your experience with us and come again soon!

November 23, 2024

Great people, great work, timely service, and excellent communication throughout the whole progress. Loyal customer—would recommend. More

by Cole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Atanael Tejada
Nov 25, 2024 -

MINI of Ramsey responded

Hi Cole! Thank you for being a loyal customer and sharing your positive experience with MINI of Ramsey! We're delighted to hear that our team provided excellent service and communication. We look forward to serving you again in the future!

...
13
...