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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,082 Reviews

2,082 Reviews of MINI of Ramsey - Service Center

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December 04, 2020

Outstanding service.and good price the quality of work very good and excellent service i love the way they treat the customer at this place More

by FELIXCASTILLO3068
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Dec 07, 2020 -

MINI of Ramsey responded

Hi Felix, thank you for this wonderful review. Our team is happy to have provided you with outstanding service and we hope to see you again in the future!

December 03, 2020

Absolutely the best, again did all this work that was covered and did is so fast, the car looks and drives like new and I’ve waited are is spotless More

by robertgallo33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Dec 07, 2020 -

MINI of Ramsey responded

Hi Robert, thank you for leaving MINI of Ramsey and our staff this wonderful review. We are happy to have provided you with fast, quality service!

December 03, 2020

The service department is as amazing as the Spiro in Sales! They assisted us with amazing professionalism & knowledge! Our car was serviced in a timely manner! Thank you!!! More

by Maureen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Dec 31, 2020 -

MINI of Ramsey responded

Hello Maureen, Thank you for the wonderful review! The MINI of Ramsey team truly appreciates your business and your kind words. We are thrilled you had an excellent visit and hope to see you back for any future needs!

November 30, 2020

I brought my Countryman in for service and the original visit didn't solve the issue. I wasn't a happy client, but Mark, Ryan and team, were patient with me. They took the necessary time to find out what More

by LNHABANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Dec 01, 2020 -

MINI of Ramsey responded

Hi Lnhabana, Thank you for taking the time to share your experience. We are truly sorry your first visit wasn't perfect, however, thrilled that we were able to make it right! Enjoy your MINI, we'll see you next time.

November 26, 2020

The service department has gotten better, the professionalism is noticeable . The quality of work overall is better. I like the updating in real time by text and video by the technician, this tim More

by SONNET0310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Nov 30, 2020 -

MINI of Ramsey responded

Hi Sonnet, Thank you for taking the time to leave MINI of Ramsey this wonderful review. We are thrilled to hear you found our services have improved and appreciate your feedback regarding real time updates. We hope to see you again for any future needs.

November 24, 2020

The check in process was easy, updates were provided. Upset that the system was not reset - still says 01/2021 3000 miles (has been this since early 2020) even though the work was performed. More

by mellowgilbo1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

MINI of Ramsey responded

Hello! Thank you for the wonderful review! The MINI of Ramsey team truly appreciates your business and your kind words. We are thrilled you had an excellent visit and hope to see you back for any future needs!

November 23, 2020

Brought 2017 Mini Cooper Clubman in for servicing. Service Department went out of there way to get my vehicle back quickly and the quality of the work performed was excellent. More

by SING4856
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Dec 31, 2020 -

MINI of Ramsey responded

Hello! Thank you for the wonderful review! The MINI of Ramsey team truly appreciates your business and your kind words. We hope to see you back for any future needs!

November 20, 2020

This is my second mini and I have always had wonderful service at Ramsey mini. Everyone is so helpful and welcoming. Mark in service went out of his way to follow up on a call I had made to him regardin More

by nsonett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spiro Bogris
Nov 23, 2020 -

MINI of Ramsey responded

Hi Nsonett, Thank you for this wonderful review. Our team here at MINI of Ramsey would like to thank you for your loyalty to our store, we truly appreciate your business and hope to see you back in the years to come!

November 19, 2020

It was very easy to make an appointment. The staff was friendly and kept me informed of the status of the car repairs. The lounge area is also very comfortable. More

by denaliane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ysrael Sanchez
Nov 23, 2020 -

MINI of Ramsey responded

Hi Denaliane, Thank you for taking the time to share your experience with MINI of Ramsey. We are happy we were able to provide you with an informative and comfortable visit! Looking forward to seeing you back in the future.

November 16, 2020

Very prompt, a safe environment with Corvid precautions taken service completed in a timely manner, all warnings were addressed interior vacuumed, raining but still washed More

by RCAFF.PSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Nov 23, 2020 -

MINI of Ramsey responded

Hi RCAFF, thank you for the awesome review. Our team at MINI of Ramsey is happy to have provided you with a safe, quick service visit! We hope to see you again in the future.

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