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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,060 Reviews

2,060 Reviews of MINI of Ramsey - Service Center

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October 13, 2024

Jason and Mark were both extremely helpful, courteous and empathic. Mark made sure to thoroughly explain what services I was getting and why they were necessary. Jason made sure I didn’t forget my personal b More

by Mari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

MINI of Ramsey responded

Mari, we're delighted to hear that Jason and Mark provided such attentive service at MINI of Ramsey. Thank you for sharing your experience with us!

October 12, 2024

Very courteous staff, very knowledgeable staff they answer all your questions and concerns. Very trusting. More

by Cocoloso50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

MINI of Ramsey responded

Thank you for sharing your experience with us! We're delighted to hear that our team at MINI of Ramsey was courteous and knowledgeable. We appreciate your trust in us!

October 12, 2024

The service team was very professional and friendly. I am very happy with the service MINI Ramsey provided. More

by ss.connors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

MINI of Ramsey responded

We're delighted to hear that our service team at MINI of Ramsey made such a positive impression! Thank you for sharing your experience, and we look forward to serving you again in the future.

October 12, 2024

Great service, always a pleasure bringing our car here and everyone is very helpful all the time! More

by binoy.alvares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

MINI of Ramsey responded

Thanks for the 5 star review, BINOY.ALVARES. We hope to see you again at MINI of Ramsey!

October 11, 2024

Always very professional and excellent reception and services. Appreciate it so much. That is why I chose Mini. More

by kangsy143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

MINI of Ramsey responded

Thank you for sharing your positive experience with us at MINI of Ramsey! We're delighted to hear that our professionalism and service have made a lasting impression. We look forward to continuing to serve you in the future!

October 11, 2024

Prompt and attentive. My issue was quickly resolved and service department updated my vehicle’s software to resolve an issue with radio AM reception. More

by JOSE_BATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Louvat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

MINI of Ramsey responded

Hi Jose, we're pleased to hear that our service team at MINI of Ramsey could promptly resolve your issue and update your vehicle's software. Thank you for sharing your experience with us and we hope to see you again soon!

October 11, 2024

I have purchased cars and used their service department cars from the Ramsey dealership for over a decade . I have always been satisfied with the ease of having my car repaired and the professionalism of More

by VFNEYEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

MINI of Ramsey responded

Thank you for your loyalty and kind words about MINI of Ramsey! We're delighted to hear that our service department has consistently met your expectations over the years. We look forward to continuing to provide you with honest and professional service in the future!

October 08, 2024

Wonderful experience. Staff was welcoming. Service was on time I was out the door in no time More

by nedmaloney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

MINI of Ramsey responded

Hello! Thanks for letting us know that you had a great experience with our team at MINI of Ramsey. We hope to see you again for more wonderful visits!

October 07, 2024

This is my 3rd Mini Cooper Countryman S All 4. ..Keep coming back..love the car love the service..friendly, helpful and timely. More

by martercraft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

MINI of Ramsey responded

Hello! We're delighted to hear that you're enjoying your third Mini Cooper Countryman S All 4 and appreciate the friendly, helpful service at MINI of Ramsey. Thank you for your continued trust in us. Come again soon!

October 04, 2024

I enjoyed a Cappuccino while waiting for my loaner car to be brought up front. The manager extended me a courtesy and I was very appreciative. My car was serviced in a timely manner and communication was ver More

by fogartu_donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

MINI of Ramsey responded

Donna, we're delighted to hear you enjoyed your experience at MINI of Ramsey and appreciated the courtesy extended by our manager. Thank you for sharing your positive feedback!

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