Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,847 Reviews of MINI of Ramsey - Service Center
Sort by
March 28, 2018
Excelent service with top service advisors Highly recommend. Very friendly, courteous and knowledgeable staff. Respectful of my time concerns and needd. Solved my problem promptly. Keep up the Highly recommend. Very friendly, courteous and knowledgeable staff. Respectful of my time concerns and needd. Solved my problem promptly. Keep up the good work there. More
by MIGUEL.KYCHENTHAL
Verified CustomerEmployees Worked With
Nick Falvo, Ryan Patti
Helpful March 28, 2018
The service advisers take pride with their work. Nick my service advisor had told me had informed me my car would need brakes in 2,000 miles and did not pressure me in doing it then. I returned 2,000 Nick my service advisor had told me had informed me my car would need brakes in 2,000 miles and did not pressure me in doing it then. I returned 2,000 miles later and gave me great service and a loaner while the work was being done. Ryan the other service adviser took time to talk to my niece about having a used Mini checked before buying and gave her a card to call him for any questions before buying. Great crew. More
by spencej10
Employees Worked With
Nick Falvo, Ryan Patti
March 28, 2018
Why I gave only 2 stars this time Had my windshield replaced, I feel the charge was r horbatent, will never have them do it again. After replacing the windshield they did not clean it Had my windshield replaced, I feel the charge was r horbatent, will never have them do it again. After replacing the windshield they did not clean it, left fingerprints and dust on the inside. This is the first time i was totally dissatisfied. More
by MARGARET.KISS7
Employees Worked With
Ryan Patti
March 28, 2018
Great service, friendly and professional Easy to get an appointment, friendly and professional at drop-off and during the process. Also addressed a concern I had with the car that i neglected Easy to get an appointment, friendly and professional at drop-off and during the process. Also addressed a concern I had with the car that i neglected to mention when making the appointment. More
by 36ARMAND
Employees Worked With
Nick Falvo
March 28, 2018
After purchase car care Dealer service is excellent as was initial sales ... everyone is very accommodating-from setting up my appointment through waiting for service to fini Dealer service is excellent as was initial sales ... everyone is very accommodating-from setting up my appointment through waiting for service to finish. Very comfortable and relaxed atmosphere. Thank you More
by brendan260
March 28, 2018
Oil Change gone bad Went for a standard oil change, on way home oil filter came loose causing oil to come out of car, getting oil all over under carriage and engine compa Went for a standard oil change, on way home oil filter came loose causing oil to come out of car, getting oil all over under carriage and engine compartment. Dealer towed car back to service shop, fixed oil filter problem, totally power washed car to remove all oil from car. Kept car to make sure there were no problems with engine, and to this point all seems well. I chalked this up as a accident, which can happen to anyone and I thank Nick in service for taking care of the situation. More
by SPS2957
Employees Worked With
Nick Falvo
March 28, 2018
Prestige Everytime I go to Prestige, from the finest detail, my concerns are noted and recorded for proper addressing. It's always a pleasure to go there. The Everytime I go to Prestige, from the finest detail, my concerns are noted and recorded for proper addressing. It's always a pleasure to go there. The staff is great and the energy is upbeat. Mind you I'm from Queens, NY. This dealership, will for as long as I have my mini, will be my designated service center! More
by type2vtec
Employees Worked With
Nick Falvo
March 28, 2018
⭐️⭐️⭐️⭐️⭐️ I feel like the people I dealt with were knowledgeable, respectful, and down to earth which made my time there very relaxed and easy. I am going to br I feel like the people I dealt with were knowledgeable, respectful, and down to earth which made my time there very relaxed and easy. I am going to bring my car back for more service and refer this dealership to other Mini drivers. My time in the showroom makes me want a new Mini!!! It’s a beautiful place. Thank you. More
by SALLGUD
Employees Worked With
Ryan Patti
March 28, 2018
Screen Repair Service was organized by Ryan Patti and he was extremely professional and did an a great job communicating with me overall step by step. My loaner pr Service was organized by Ryan Patti and he was extremely professional and did an a great job communicating with me overall step by step. My loaner process was a breeze!. I’m always greeted in a very warm and friendly manner and makes me feel welcome every visit; from the receptionists to the service advisers, to the sales advisers- I truly enjoy the experience. #teamramsey More
by DMKHALAF85
February 08, 2018
Regular service visit Dealt with Nick Falvo last weekend when I brought my car in for a routine check up. Nick handed me a list of things that were required to be fixed. As Dealt with Nick Falvo last weekend when I brought my car in for a routine check up. Nick handed me a list of things that were required to be fixed. As a brand BMW\Mini can be an expensive when it comes to fixes\repair but Nick explained very clearly the nature of the fix and also how critical it was. That last part I really appreciated so I had a couple of things worked on before I left. The time I had to wait at the dealership for the repairs didn't seem unreasonable and whenever I asked Nick for an update on the job he was courteous and checked with the tech right away. This despite more than usual traffic at the time I visited them. Pretty pleased with this experience at Prestige Mini via Nick Falvo. More
by Anish201
Employees Worked With
Nick Falvo
