2,054 Reviews of MINI of Ramsey - Service Center
I’ve had a good experience with the service department here - Clear communication, good customer service, friendly and helpful here - Clear communication, good customer service, friendly and helpful More
Quick to assist me and get me out. Like detailed explanation on work that was done. Would like a heads up on how much will it take, what caused the problem, etc. Like detailed explanation on work that was done. Would like a heads up on how much will it take, what caused the problem, etc. More
First time coming. Very thoughtful and complete inspection. They gave me a loaner as needed for the few days they worked on my car. Picked up my car and it it’s running Very thoughtful and complete inspection. They gave me a loaner as needed for the few days they worked on my car. Picked up my car and it it’s running great More
I have nothing but good interactions with this dealership, from the purchase till the present. dealership, from the purchase till the present. More
Jason is great, went in for a quick brake change, and no introduction needed, he just takes the keys and has me on my way, the entire dealership is amazing, ill stay with Mini forever with this great servic introduction needed, he just takes the keys and has me on my way, the entire dealership is amazing, ill stay with Mini forever with this great service More
Best service experience ever at Mini of Ramsey. Appointments are easily scheduled on line or by phone. Dan Murphy consistently has a pleasant greeting upon arrival, He is professional, kind and tho Appointments are easily scheduled on line or by phone. Dan Murphy consistently has a pleasant greeting upon arrival, He is professional, kind and thorough. Dan explains everything about the service visit. My car is always taken right on time and finished within the timeframe he indicates. I love the videos that are sent during the service to update me on the progress of the service being performed. Mini of Ramsey is unbelievably organized and everyone I have ever had the pleasure of meeting at this dealership is amazing. Over my long driving history of other brands of cars, I've always dreaded returning to the dealer for service because my experiences have always been less than pleasant; where my cars were not fixed properly and once the wrong car was returned to me. This is my first new Mini and Mini of Ramsey has completely changed my attitude. I love my Mini and I love Mini of Ramsey. I will never bring my Mini anywhere but there for service. All of the staff are terrific. Thank you to all at Mini of Ramsey for the great work you do to keep us Mini drivers safely on the road. You truly set the example for other car dealers to model their services after yours! :-) More
Always a good painless experience Dan was a great service advisor, he took care of me, addressed all my needs send me a video of the car everything was a pleasure advisor, he took care of me, addressed all my needs send me a video of the car everything was a pleasure More
Daniel Murphy is first rate! A pleasure always working with him. A true professional who cares about the customer. A pleasure always working with him. A true professional who cares about the customer. More
Kind great manner favorite place excellent service, want to buy mini again ! I hope continue to be good to buy mini again ! I hope continue to be good More
Jason and the rest of the MINI Ramsey team were very professional and clearly explained what repairs needed to be done to my car. The dealership, and itself, is very neat and clean. I was able to watch professional and clearly explained what repairs needed to be done to my car. The dealership, and itself, is very neat and clean. I was able to watch TV while I waited for my car to be finished. All in all, I will definitely return back to the MINI Ramsey location. More