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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,054 Reviews

2,054 Reviews of MINI of Ramsey - Service Center

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August 10, 2024

I’ve had a good experience with the service department here - Clear communication, good customer service, friendly and helpful More

by wagners96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

MINI of Ramsey responded

Hello! Thanks for sharing your positive experience with the service department at MINI of Ramsey! We're glad to hear that our team provided clear communication and excellent customer service. Come again soon!

August 08, 2024

Quick to assist me and get me out. Like detailed explanation on work that was done. Would like a heads up on how much will it take, what caused the problem, etc. More

by Upset
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

MINI of Ramsey responded

Hello! Thank you for your feedback! We're glad to hear our team at MINI of Ramsey was quick to assist. We'll work on providing more detailed explanations and heads-up about costs in the future. We look forward to serving you again!

August 04, 2024

First time coming. Very thoughtful and complete inspection. They gave me a loaner as needed for the few days they worked on my car. Picked up my car and it it’s running More

by LOPEZ.JUDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

MINI of Ramsey responded

Hello! We're delighted to hear that your first visit went smoothly, and your car is running great! Thanks for choosing MINI of Ramsey. We look forward to seeing you again. Drive safe until next time!

August 03, 2024

I have nothing but good interactions with this dealership, from the purchase till the present. More

by scottwillz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

MINI of Ramsey responded

Hello! Thanks for letting us know that you had a great experience with our team at MINI of Ramsey. We look forward to seeing you again! Drive safe until next time!

July 31, 2024

Jason is great, went in for a quick brake change, and no introduction needed, he just takes the keys and has me on my way, the entire dealership is amazing, ill stay with Mini forever with this great servic More

by CHRIS@PEGASUSELECTRICCORP.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

MINI of Ramsey responded

Hello! We're delighted to hear that Jason and the team at MINI of Ramsey provided such efficient service! Thanks for your loyalty, we look forward to serving you again in the future!

July 31, 2024

Best service experience ever at Mini of Ramsey. Appointments are easily scheduled on line or by phone. Dan Murphy consistently has a pleasant greeting upon arrival, He is professional, kind and tho More

by THE1BLACKAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

MINI of Ramsey responded

Hello! We're delighted to hear about your exceptional service experience at MINI of Ramsey! It's wonderful that Dan and the team have made such a positive impact on your visits. We appreciate your kind words and look forward to continuing to provide top-notch service for you and your Mini!

July 31, 2024

Always a good painless experience Dan was a great service advisor, he took care of me, addressed all my needs send me a video of the car everything was a pleasure More

by CHRIS@PEGASUSELECTRICCORP.COM
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Murphy
July 26, 2024

Daniel Murphy is first rate! A pleasure always working with him. A true professional who cares about the customer. More

by jay@firstgameproject.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

MINI of Ramsey responded

We're delighted to hear that Daniel provided such excellent service at MINI of Ramsey! Thanks for sharing your positive experience with us. come again!

July 07, 2024

Kind great manner favorite place excellent service, want to buy mini again ! I hope continue to be good More

by GKSGYFLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

MINI of Ramsey responded

Hello! We're delighted to hear that you had an excellent experience at MINI of Ramsey! We look forward to welcoming you back for your next MINI purchase. Thanks for the kind words and support. Come again soon!

June 30, 2024

Jason and the rest of the MINI Ramsey team were very professional and clearly explained what repairs needed to be done to my car. The dealership, and itself, is very neat and clean. I was able to watch More

by CathyReddick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

MINI of Ramsey responded

Cathy, we're delighted to hear that Jason and the MINI of Ramsey team provided such a professional experience. We look forward to welcoming you back next time!

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