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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,054 Reviews

2,054 Reviews of MINI of Ramsey - Service Center

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April 03, 2024

They are always professional and welcoming. They try their best to make the visit/appointment as pleasant as possible. More

by Ken T.
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Murphy
Apr 04, 2024 -

MINI of Ramsey responded

Hi Ken! We're glad to know you've found our team at MINI of Ramsey both professional and welcoming. We always aim for a pleasant experience! Thanks for your review and come again soon!

April 03, 2024

Sunroof repair too pricey so had to refuse fix. Never have p left a car damaged but not reasonable More

by CAROLWILKINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

MINI of Ramsey responded

Hello Carol. I'm sorry to see your review. Please reach out if you would like to discuss the pricing of the sunroof further. We aim to keep our pricing as fair and transparent as possible. Please reach out at the number below at your convenience. Thank you, Mark Mozdziez - Service Manager - 551-777-5641

April 02, 2024

Excellent customer service and sales. That is why we go there to buy our Minis, instead of the one that is closer. More

by wmclement
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Mozdziez
Apr 02, 2024 -

MINI of Ramsey responded

Hello! We're so glad to know that our customer service and sales team at MINI of Ramsey have made your experience worthwhile. Thank you for choosing us over the closer options, we truly appreciate it. We look forward to serving you again!

April 02, 2024

Pretty good Pretty good,they take care of business, they tell you what is going on with the car More

by wilcom49
Recommend Dealer
Yes
Apr 02, 2024 -

MINI of Ramsey responded

Hello! Thanks for letting us know that you had a good experience with our team at MINI of Ramsey. It's great to hear that you were kept updated with your car's maintenance. If there's anything that we could do to make your experience worth 5-stars, please let us know!

March 29, 2024

MINI of Ramsey has always provided me with the excellent service and respect that I require. I am a loyal customer because of my Salesman, my Service Advisor, and the quality of the management team and supp More

by TJMASSEY51
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Murphy
Mar 29, 2024 -

MINI of Ramsey responded

Hello! We're so glad to know that our team at MINI of Ramsey has consistently met your expectations. Your loyalty means a lot to us and we look forward to continuing the great service! Drive safe!

March 29, 2024

Professional and outstanding customer service. My car was treated with respect. Friendly staff, fast service. More

by SDegrose
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Murphy
Apr 02, 2024 -

MINI of Ramsey responded

Hello! We're glad to know you had a positive experience with our team at MINI of Ramsey. Thanks for highlighting our professionalism and speedy service. Drive safe until next time!

March 29, 2024

I am extremely happy with Mini Of Ramsey. This is my second Mini and I love the car. Everyone there has always been helpful and courteous, especially Daniel. More

by KTYAHLA
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Murphy
Apr 02, 2024 -

MINI of Ramsey responded

Hello! We're so glad to know you've had a great experience with us at MINI of Ramsey, especially with Daniel. Enjoy your second Mini and thank you for the positive feedback. Drive safe until next time!

March 29, 2024

Jasons always so helpful and kind. My mini service experience has never been anything short of an efficient! More

by ANNABEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

MINI of Ramsey responded

Hi Annabel! It's great to know that Jason has been consistently helpful during your visits at MINI of Ramsey. We appreciate the positive feedback and look forward to assisting you in the future!

March 28, 2024

Great service and kindness shown. Our vehicle was serviced quickly and washed. The video was clear and the information delivered via email and text. Thank you. More

by ML_PISANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

MINI of Ramsey responded

Hello! We're delighted to know you had a great experience with our service team at MINI of Ramsey! It's wonderful that the video and communication were clear. Thanks for sharing your feedback, we appreciate it!

March 20, 2024

I write a positive review every time I get service at MINI of Ramsey because I’m so thankful for an honest trustworthy dealership. I have been to two other northern New Jersey dealers and that both gener More

by HRH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

MINI of Ramsey responded

Hello! We're so grateful for your continued support and trust in our team at MINI of Ramsey. We always strive to provide honest, high-quality service that keeps customers like you coming back. Thanks for spreading the word about us. We appreciate your business and look forward to serving you again!

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