MINI of Ramsey - Service Center

I had a negative experiences with Mini Services. Firstly, when I received my new car, I noticed that the license plate frame was broken and the screws were rusted. Although it was a small issue, I f Firstly, when I received my new car, I noticed that the license plate frame was broken and the screws were rusted. Although it was a small issue, I felt unsatisfied. Who would feel good about receiving a new car with broken parts or rusted components? Then, when I went to replace the temporary plate number with a new one, the staff member's attitude was rude. When I requested them to replace the broken frame and rusty screws, they carelessly installed the frame tilted and threw the replaced screws on the floor, which could potentially cause a flat tire. Lastly, Although, it was the complimentary car wash, it was not completely done with a dirty mop. Picked up my car was still dirty, I had to clean it again. More

Fast and easy. Drove back to work and picked up to collect the car. Efficient. Drove back to work and picked up to collect the car. Efficient. More

Everything was done quickly and efficiently. I was made aware of what needed to be done, and when it was done I was made aware of what needed to be done, and when it was done More

The workers of dealership are amazing and attentive. Waiting time is very short. Understanding of problems with your car is very clear. Waiting time is very short. Understanding of problems with your car is very clear. More

Mike hostutler and Alex pereira were very accommodating and flexible in meeting our every request. Very smooth and easy process overall and flexible in meeting our every request. Very smooth and easy process overall More

Great ! !! Great customer service and education on the new mini cooper countryman. Appreciated all their efforts !! Great customer service and education on the new mini cooper countryman. Appreciated all their efforts More

My experience was great Dan was very knowledgeable and did what he needed to do to help me get the best service for my vehicle did what he needed to do to help me get the best service for my vehicle More

Check in my car and send it to my iPhone was very professional I love it professional I love it More

Great experience buying my new MINI! Terry, the sales person, was patient, personable and explained everything in detail. Mark did a great job with giving us a fair trade for our old MIN Terry, the sales person, was patient, personable and explained everything in detail. Mark did a great job with giving us a fair trade for our old MINI. Finance department was thorough and got everything completed quickly. More

Mini of Ramsey is the best and that's why I only take my car there. I passed by other mini places to get to Ramsey! car there. I passed by other mini places to get to Ramsey! More