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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,074 Reviews
Call Service Center (201) 760-5000

2,074 Reviews of MINI of Ramsey - Service Center

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February 12, 2024

Jason was super Car was delivered on time as promised cleaned He's super only thing missing was the cape More

by SPIROBOGRIS
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Velazquez
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February 11, 2024

It went well The service was great. I don't like this part of your survey that keep insisting few more words. Please stop this. I said service was great. That should be enough. More

by Dracofilms
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Murphy
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Feb 12, 2024 -

MINI of Ramsey responded

Hello! We appreciate your feedback and are glad to know you had a great service experience at MINI of Ramsey. We'll take note about the survey, we are always looking for ways to improve our services so this is very helpful feedback. Drive safe until next time!

February 11, 2024

Thanks for everything guys 🙏 everybody is so friendly and helpful . I am happy to service . More

by berkayyy.tokgoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

MINI of Ramsey responded

Hi! We are so happy to hear that you had a great experience with our friendly and helpful team at MINI of Ramsey. We hope to continue serving you in the future. Drive safe until next time!

February 11, 2024

A quick stop to get my car fixed for an earlier assessment. Dan was helpful in getting me in and out quickly. More

by Reddi.diva
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Murphy
Report | Print
Feb 12, 2024 -

MINI of Ramsey responded

Hello! We're glad to know that Dan was able to assist you promptly at MINI of Ramsey. We appreciate your feedback and hope your car is running smoothly now! Drive safe and come again soon!

February 10, 2024

This dealership cares about their customers. Especially showing their service of the car. I like what they show you on the video of the car. More

by Elvia E Hudson
Recommend Dealer
Yes
Employees Worked With
Atanael Tejada
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Feb 12, 2024 -

MINI of Ramsey responded

Hi Elvia! We're glad to know you appreciate our video service here at MINI of Ramsey. It's a great way for us to keep customers informed about their vehicle! Thanks for the positive feedback. We hope to see you again soon for more awesome service visits!

February 10, 2024

Excellent, love Terry Glattman Service is great and very helpful, reliable and friendly. Location is also good, big fan. More

by Ehunt523
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Mozdziez
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Feb 12, 2024 -

MINI of Ramsey responded

Hi! We're delighted to know you had an excellent experience with Terry and our team at MINI of Ramsey. Your kind words about the service, reliability, and friendliness are greatly appreciated! Drive safe and we hope to see you again!

February 08, 2024

Everyone did a great job Everyone did a great job, service department explained what was needed and why and repairs were done promptly and pricing is pretty fair More

by JCHERR88
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Murphy
Report | Print
Feb 09, 2024 -

MINI of Ramsey responded

Hello! We're glad to know our service department at MINI of Ramsey was able to explain everything clearly and get your repairs done promptly. Thanks for the positive feedback. Drive safe until next time!

February 08, 2024

Love Mini of Ramsey! Terry is the best! The service and attention to details are amazing. More

by Ehunt523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Glattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2024 -

MINI of Ramsey responded

Hi! Thanks for letting us know that you had a great experience with Terry at MINI of Ramsey. It's awesome that you received great service and attention to detail from our team. We hope to see you again soon!

February 08, 2024

The experience was quick and easy. Mini roadside towed the car to the dealership after business hours and before 9am the next business day, we received the phone call that the car was More

by libbyvino
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Murphy
Report | Print
Feb 09, 2024 -

MINI of Ramsey responded

Hello! We're glad to know that your experience with MINI of Ramsey was quick and easy, despite the unfortunate pothole incident! We always strive for efficient service. Thanks for sharing this positive review. Drive safe until next time!

February 08, 2024

So far all great visits. Thank you so much for all the help and for the wonderful breakfast bar. More

by louisalvarez
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Murphy
Report | Print
Feb 09, 2024 -

MINI of Ramsey responded

Hi Louis! Thanks for letting us know that our team was able to help. It's awesome to hear that you liked the breakfast bar too! Drive safe until next time for more awesome service!

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