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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,060 Reviews
Call Service Center (201) 760-5000

2,060 Reviews of MINI of Ramsey - Service Center

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June 20, 2023

Disastrous dealing with them. Delivery of car took three and a half hours. Took over 1 week to get car from time of deposit. More

by ROBMASS733
Recommend Dealer
No
Employees Worked With
Mark Mozdziez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2023 -

MINI of Ramsey responded

Hello, it is unfortunate that you've had a negative experience with our dealership. I understand you are frustrated with this situation, and if you'd like, I invite you to reach out to me so that I may have a more detailed account of your concerns. Please use the contact information below to reach me directly. I look forward to hearing from you. 551-777-5700 Abraham Khalifeh General Sales Manager

June 17, 2023

The service I received was great. I was told what to expect the last time I was there. The price was reasonable and they gave me a loaner for a fairly low priced repair. More

by David G
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2023 -

MINI of Ramsey responded

Hi David, our Mini of Ramsey team was happy to help you with your service. Thank you for choosing our dealership!

June 17, 2023

Amazing service ! It’s such pleasure to bring my car to Ramsey dealer ship ! It’s always the best service! Tx again Minni of Ramsey , this team rocks! I super recomme More

by lenausa1206@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone from front desk to the one who washes my car thank ou for such wonderful team work !
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Jun 19, 2023 -

MINI of Ramsey responded

Hello, our team enjoyed helping you with your service! Thank you for your kind words and for choosing Mini of Ramsey.

June 16, 2023

Very polite they didn't try and up sell unessasary services. Even though it takes an hour to drive there. It's well worth the trip More

by ZOOMAN7328
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Mozdziez
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Jun 16, 2023 -

MINI of Ramsey responded

Thank you for recognizing our team so kindly, and for continuously making the trip all the way over to MINI of Ramsey for your vehicles service. We are happy to make it worth your time. Until your next service is due, safe travels!

June 16, 2023

Fabulous service. Great communication and a quick turn around. I have had nothing but good experiences there. More

by andrewwilliamflores41.af
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2023 -

MINI of Ramsey responded

And we have had nothing but good experiences working with you, Andrew! Providing you and your vehicle with quality and communicative care has been our pleasure. We look forward to the next opportunity!

June 15, 2023

Dan makes it easy and fair for us and always stays in contact 2 more words More

by SJLUST
Recommend Dealer
Yes
Employees Worked With
Dan Murphy he is terrific
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Jun 16, 2023 -

MINI of Ramsey responded

We are happy to know our team member, Dan, continues to provide you with fair, communicative and smooth experiences. Our team truly appreciates the kind words you have shared here and looks forward to having you back at MINI of Ramsey for any future needs. Until then, motor on!

June 15, 2023

Very happy with Dan Murphy and the service so far. Car running great and saving $2k is always nice. I will be back! More

by WPAPAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2023 -

MINI of Ramsey responded

We are more than happy to have gotten your car running like new again all while saving you a little money too! We appreciate you placing your trust in Dan and team here at MINI of Ramsey, and hope to serve you again down the road.

Jun 16, 2023 -

WPAPAC responded

I believe you have a new customer!

June 15, 2023

Terry Glattman treated me with so much respect. He was patient, knowledgeable and made the whole experience a pleasure. More

by lisawoolsgrove
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Mozdziez
Report | Print
Jun 16, 2023 -

MINI of Ramsey responded

We are happy to read your experience was a pleasure from beginning to end, Lisa. Thank you for taking the time to highlight our team member, Terry, and the patient and knowledgeable service he provided you. In the future, we only hope to have the opportunity to do so again.

June 13, 2023

Fanatic people. Problem with my engine. They call the warranty for me and got me a new engine. Couldn’t ask for better service. More

by Noelsuarez65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

MINI of Ramsey responded

Thank you so much for taking the time to share your experience with us and leave us a 5-star review! We're thrilled to hear your time with our service team went so well and we hope to see you again in the future. Safe travels!

June 10, 2023

Service was excellent. Communication with agent was quick. Online payment method was easy and hassle free. More

by falchettore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

MINI of Ramsey responded

We are happy to read you enjoyed each aspect of your recent service here at MINI of Ramsey, and would like to thank you for highlighting how communicative our team was, along with the ease of our online payment tool. Working with you was a pleasure. Until your next visit, motor on!

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