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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,060 Reviews

2,060 Reviews of MINI of Ramsey - Service Center

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June 02, 2023

I love Mini of Ramsey. Their service department always goes above and beyond to help me out in any way they can. More

by RUTHLMARION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Glattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avanel
Jun 02, 2023 -

MINI of Ramsey responded

And we love you, Ruth! Thank you for taking the time to share the level of service our team has continuously provided you. We hope to continue going above and beyond for you during your future visits here at MINI of Ramsey.

June 01, 2023

It felt good to have my MINI looked after by people who know what they’re doing. They fixed most of the problems. There is an elusive light that they are going to take a look at again and they said they ar More

by NIREPLAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

MINI of Ramsey responded

Thank you for trusting our team to provide you with quality and accurate service. We look forward to having you back to address the address the elusive light within your vehicle and appreciate you taking the time to share this review for the meantime. For now, motor on!

June 01, 2023

I traveled over an hour to have my car serviced at this dealership because I was so impressed with them having just bought the vehicle in March of this year More

by donnamuse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 01, 2023 -

MINI of Ramsey responded

We greatly appreciate your loyalty and willingness to travel to our team for service following the purchase of your Mini! For any future service needs, we look forward to having you back. Until then, we wish you safe motoring!

May 31, 2023

Mini Of Ramsey are wonderful people fixing my car. I have no problem. They are perfect in every which Way you can imagine and I thank them from the bottom of my heart and I would love to affect them f More

by foshionrose53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

MINI of Ramsey responded

And we thank you from the bottom of our hearts for your business and kind words! Providing exceptional service is our pleasure and we look forward to doing so again for you here at MINI of Ramsey.

May 30, 2023

Good communication and service from Jason, nice and clean space. My technician Mike gave us a very straightforward solution and pointed out all the issues in my car with accuracy and a good details and even More

by Veveoei27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lauria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

MINI of Ramsey responded

Hello, while we are sorry to know the repairs needed on your vehicle did not fit within your budget, we would like to thank you for placing your trust in our team to diagnose and inform you of its needed services. Your willingness to recommend and return to our team at MINI of Ramsey is appreciated more than we can say.

More
May 29, 2023

Wonderful Customer Service! !!! They make sure that you feel comfortable and welcome. Thank you for keeping us safe. More

by balcazar_mirella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

MINI of Ramsey responded

It is always a pleasure to read when our efforts to provide exceptional service pay off. Thank you for taking the time to share that our team allowed you to feel comfortable and welcome. Our team at MINI of Ramsey looks forward to help keeping you safe on the road for years to come.

May 28, 2023

Service dept was able to get my car in same day and diagnosis it quickly. More

by JASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

MINI of Ramsey responded

Hey Jason, fitting you in for service and providing diagnosis is a timely manner was our pleasure! Thank you again for choosing MINI of Ramsey, we hope to be working with you again down the road.

May 28, 2023

Great dealership with excellent staff and service. Jeremy Jones was awesome to work with. Would highly recommend! More

by CORALETTE.HANNON
Recommend Dealer
Yes
Employees Worked With
Jeremy Jones
May 30, 2023 -

MINI of Ramsey responded

Thank you for recommending our team so highly, Coralette. Jeremy and the team here at MINI of Ramsey are happy to have provided you with exceptional service. We look forward to seeing you again down road.

May 28, 2023

Dan kept me informed at each step. The repair was completed thoroughly and several of the staff that drove it to confirm the car was running properly. More

by mattlewis0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

MINI of Ramsey responded

Hey Matthew, we greatly appreciate you placing your trust in our team here at MINI of Ramsey. Dan and team are happy to have performed a thorough diagnosis and repair on your vehicle and we are pleased to know you feel her kept you well informed. Until your next due service, safe travels.

May 28, 2023

Nice people, great dealership with excellent staff and service. Terry Glattman, Michelle Wright and Michael Hostutler are very passionate and well prepared. Needed a car in one day and they succeeded my More

by carlo.gnocchini
Recommend Dealer
Yes
Employees Worked With
Terry Glattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hostutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

MINI of Ramsey responded

Terry, Mike and Michelle are happy to have helped make this happen for you, Carlo. We appreciate you choosing to bring your needs to MINI of Ramsey and hope that you have been enjoying your new ride! For any future Mini needs, we'll see you again.

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