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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,060 Reviews
Call Service Center (201) 760-5000

2,060 Reviews of MINI of Ramsey - Service Center

Sort by
May 26, 2023

Car was reviewed and video was sent, problem noted and fixed same day. Car was ready quickly and cleaned prior to pickup! More

by KARENL11
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2023 -

MINI of Ramsey responded

Thank you for trusting our team at MINI of Ramsey to diagnose and service your vehicle, Karen. Completing this quickly, as well as throwing in a quick detail, was our pleasure. Thank you for choosing MINI of Ramsey.

May 25, 2023

Thanks so much for helping me to safely drive my car with all recommendations that you all made for fixing the car. I drove it to Pinehurts, North Carolina to see my Veteran daughter struggling with Stage 4 More

by ESTELASILVERIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lauria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2023 -

MINI of Ramsey responded

Estela, we are happy to have helped ensure you made it to visit your daughter safely! We appreciate you placing your trust in our team here at MINI of Ramsey and wish only the best for your daughter moving forward. For any future automotive needs, please don't hesitate to return to our MINI of Ramsey team.

May 22, 2023

Mini of Ramsey provided excellent service. It was accomplished by thoughtful professionals quickly at a reasonable price. More

by MERRY5HANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2023 -

MINI of Ramsey responded

Hello Merry, thank you for sharing this kind feedback following your purchase with our team at MINI of Ramsey. We are happy to provide both reasonable pricing and an efficient process to help make your buying experience as smooth as possible. For any after sale needs, we encourage you to reach back out to our team. We are always happy to help.

May 21, 2023

Always stellar service from the mechanics to the service folks upfront.. I never dread getting my car worked on. More

by KKUCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2023 -

MINI of Ramsey responded

Thank you for continuing to bring your vehicle to our team at MINI of Ramsey. We are more than happy to continuously provide both you and your Mini with stellar care. Until your next service is due, motor on!

May 20, 2023

This dealership always delivered their best as I expected. I wish for them to continue this way. More

by JPONTECORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2023 -

MINI of Ramsey responded

Thank you for taking the time to share that you have continuously received excellent care on behalf of our team. We look forward to continuing this way upon your next visit here at MINI of Ramsey.

May 20, 2023

The dealership is always clean and the staff are super friendly and helpful. The communication is great too. More

by KLQUIMBY07663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2023 -

MINI of Ramsey responded

Thank you for taking the time to share these kind remarks about our team and facilities here at MINI of Ramsey. Providing a clean, helpful and friendly environment is our pleasure, and we look forward to having you back for any future automotive needs.

May 19, 2023

Happy with the service and care received from my service advisor, Jason Velazquez. Good car service from the mini mechanic. More

by JVCANCELOSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

MINI of Ramsey responded

Thank you for choosing to bring your vehicle to our team at MINI of Ramsey for service. We are pleased to know Jason was able to exceed your expectations. For any future Mini service needs, please continue to keep our team in mind.

May 19, 2023

The car was not cleaned it was not wiped and the tire pressure was low a day later. More

by MDBURAKEKIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2023 -

MINI of Ramsey responded

Hello, I regret to see the feedback you have shared here, as our team always strives to provide each of our customer with an exceptional experience. When time allows, I hope you will consider reaching out to me directly at the contact below so that I may address the concerns you have shared here and work toward earning back your confidence. Mark Mozdziez 551-777-5641 General Service Manager

May 18, 2023

Great customer service, loaner car available. The dealership keeps you updated on the diagnostic process. Delivered the car to my house More

by bdsoftail1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2023 -

MINI of Ramsey responded

Thank you for thinking of MINI of Ramsey when your vehicle was due for service. We are pleased to see you found our loaner and delivery service offerings to be convenient, and look forward to assisting you upon your vehicles next due service.

May 17, 2023

Long story short, my wife picked up a nail in her run flat tire last week which caused a small leak. Ventured out Saturday to get it plugged where i quickly learned nobody will plug a RFT. Took a chance More

by JTROBY
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2023 -

MINI of Ramsey responded

JT, thank you for thinking our our team when you needed to have your wife's Mini serviced! Getting you back on the road and ensure you enjoyed the short wait was our pleasure. Until next time, motor on!

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