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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,060 Reviews
Call Service Center (201) 760-5000

2,060 Reviews of MINI of Ramsey - Service Center

Sort by
May 16, 2023

Excellent team, very responsive to addressing all the concerns made at reception and making the necessary fixes before pickup. More

by MARCOPERREIRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2023 -

MINI of Ramsey responded

Hi Marco, Thank you for bringing your vehicle to our team for service. We are happy to have addressed each of your questions and returned your vehicle to you in a timely manner. If there is anything further we can do to help, please don't hesitate to reach out to MINI of Ramsey.

May 16, 2023

My service was dealt with promptly and correctly. I was pleased with all aspects of my service More

by COREYRUSTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2023 -

MINI of Ramsey responded

We are happy to read you are satisfied with your recent service, Corey! Thank you for choosing to bring your vehicle to MINI of Ramsey. Our team will always be here to provide quality and timely automotive assistance.

May 16, 2023

This is a very professional and friendly dealership. Very accommodating with many perks!!! Love it! More

by NAMP44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2023 -

MINI of Ramsey responded

Thank you for taking the time to highlight the aspects of MINI of Ramsey that you are most thankful for! We are proud to provide professional, friendly and accommodating service, and greatly appreciate you taking the time to share this about our team. Until your next visit, motor on!

May 16, 2023

Dan is an amazing service partner and guided us through with all the needed information. The experience was top notch from staff, environment and service provided. More

by GEOPERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2023 -

MINI of Ramsey responded

Thank you for taking the time to write about the top-notch service provided by our team at MINI of Ramsey. We couldn't be more proud to receive feedback like this from our customers. Dan and team look forward to working with you again down the road.

May 13, 2023

Dan Murphy and the team are always provide me with the support and services I need when I need it. Again, I had to come in immediately for a concern with my 2014 Mini Countryman and was accommodated w More

by Msljrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

MINI of Ramsey responded

Hey La Shawn, thank you for leaning on our team at MINI of Ramsey when your vehicle was in need of immediate service. We are happy to have helped make this experience as convenient as possible, and are pleased to have gotten you and your MINI back on the road in no-time.

May 13, 2023

Came in for service on my 11 year old Countryman. Runs like it did in 2011. Thanks Dominic for always taking care of my 2012 Countryman. And Dan for always being understanding on my questions and con More

by LNHABANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic
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May 15, 2023 -

MINI of Ramsey responded

We are happy to see your 2012 MINI os still running like new after your loyalty to our service department over the years. It just goes to show the impact regular maintenance can have! Cheers to 11 more years!

May 11, 2023

Everything went smoothly got the svs I needed no hastles and we accomplish more than l thought. I needed a computer upgrade a loaner car came in so I got my tire plus service in one day and a car wash. Than More

by DOR.DOBBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2023 -

MINI of Ramsey responded

We are happy to have provided you and your vehicle with the service needed. We appreciate you taking the time to highlight the aspects of your visit you appreciated most, and hope to have you back at MINI of Ramsey in no-time!

May 12, 2023 -

MINI of Ramsey responded

We are happy to have provided you and your vehicle with the service needed. We appreciate you taking the time to highlight the aspects of your visit you appreciated most, and hope to have you back at MINI of Ramsey in no-time!

May 10, 2023

Service manger understand our situation. Quickly diagnose the problem and fixed it so that we can continue our trip. More

by Kingsheng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only know he was a White hair man
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May 19, 2023 -

MINI of Ramsey responded

Thank you for stopping by MINI of Ramsey when you were in need of last-minute service during a recent trip. We are happy to have worked to get you and your vehicle back on the road in a timely manner, and encourage you to reach back out should you ever be in need of assistance in our area again.

May 09, 2023

Fantastic Customer service was very helpful. Went out of there way to make sure that everything I requested was completed. More

by NIREPLAY
Recommend Dealer
Yes
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May 19, 2023 -

MINI of Ramsey responded

Our team is happy to have gone above and beyond to ensure each of your needs were met. Thank you for choosing to being your vehicle to MINI of Ramsey, we hope to have the opportunity to provide you with this level of care for all your future maintenance needs.

May 09, 2023

MINI Ramsey is excellent! The service managers are professional and helpful (shout out to Daniel Murphy!) - any work being done is thoroughly explained and executed efficient More

by MARYZB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

MINI of Ramsey responded

Mary, thank you for taking the time to recommend our team so highly. We appreciate your mention our our team's professional and helpful level of care. We will be sure to share your thanks with our team member, Daniel, and hope to be seeing you back at MINI of Ramsey in the future.

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