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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,053 Reviews
Call Service Center (201) 760-5000

2,053 Reviews of MINI of Ramsey - Service Center

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April 15, 2023

Very good service. Showroom always clean and welcoming. I don’t like that service always recommends tire replacements. They push tires constantly More

by pastorelouise22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

MINI of Ramsey responded

Thank you for continuing to bring your vehicle in for service, Louise. We would like to assure you the recommendations made by our team are in-line with that of suggestions made by the manufacturer for optimal vehicle care. Should you have any additional questions regarding our assessment of your tires, please don't hesitate to reach out. Our team would be happy to share this with you.

April 14, 2023

Dan Murphy was a very professional person. He gave me exactly price& service details before perform the job, More

by HJS721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

MINI of Ramsey responded

Thank you for choosing to bring your vehicle to our service team at MINI of Ramsey. Our team member, Dan, it happy to have provided you with upfront pricing and recommendations. For any future service needs, please continue to keep MINI of Ramsey in mind.

Apr 26, 2023 -

HJS721 responded

Thank you Ramsey MINI.

April 14, 2023

Dan is great he explained to me the services needed and cost. I opted to wait for the completion of the required services. He advised me to take my time to wait at the BMW customer waiting room- nice and More

by svchang4487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

MINI of Ramsey responded

Thank you for thinking of our team at MINI of Ramsey when it came time for your vehicles service. Our team member, Dan, is happy to have provided you with upfront pricing and recommendations. If there is anything further we can do to help please don't hesitate to reach out.

April 13, 2023

Friendly team, great service, Jason was please to work with. Car was washed, cleaned and on time More

by GEFRENKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

MINI of Ramsey responded

We are happy to have returned your vehicle to you in better condition than when we received it! Your business at MINI of Ramsey is greatly appreciated. Jason and team look forward to having the opportunity to work with you again in the future. Until your next visit, motor on!

April 12, 2023

Detailed video showed the issues encountered. Followed up by a detail of service requiring my attention should I opt to include. More

by Pg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2023 -

MINI of Ramsey responded

Thank you for taking the time to review your service experience with our team at MINI of Ramsey. We are pleased to see you found our video inspection to be helpful, and hope that you will consider returning for your next due service.

April 12, 2023

Easy to schedule. They keep you updated and inform of anything they find besides what it was brought in for More

by RAYFERRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

MINI of Ramsey responded

Thank you for continuing to bring your vehicle to our MINI of Ramsey team for service. We are happy to see you found our scheduling process to be easy and our recommended services to be helpful. Until your next due service, motor on!

April 11, 2023

Jason Valesquez is a consummate professional. I’d be Happy to work with him any time. More

by KARIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria the receptionist.
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Apr 26, 2023 -

MINI of Ramsey responded

Hey Karin, thank you for this kind recognition of our team member, Jason. The MINI of Ramsey team would be happy to work with you any time as well!

April 11, 2023

Great service, great staff. If you have a MINI, this is the place to go. More

by shawnshields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lauria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Vanmansart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Waite
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Apr 26, 2023 -

MINI of Ramsey responded

Thank you for recommending our team to fellow Mini owners, Shawn! As always, it was a pleasure having you here at MINI of Ramsey.

April 09, 2023

Service was quick and effective. Understood my need for a courtesy vehicle and quickly got one ready for me. More

by gdedeian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

MINI of Ramsey responded

Thank you for bringing your vehicle to our team at MINI of Ramsey for service. We are happy to have accommodated your need for a courtesy vehicle, and to have worked efficiently to get you back into your personal vehicle. Until your next due service, safe travels.

April 07, 2023

Service was excellent, in spite of a few setbacks. Everyone was attentive and made it their top priority that I would come out of it with full satisfaction. More

by Screen.name
Recommend Dealer
Yes
Employees Worked With
Terry Glattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hostutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

MINI of Ramsey responded

Our team is happy to have gone the extra mile to ensure you left satisfied with your experience here at MINI of Ramsey. We appreciate you taking the time to share your experience, and hope to improve upon your next visit with us.

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