Back

MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,053 Reviews

2,053 Reviews of MINI of Ramsey - Service Center

Sort by
April 07, 2023

It was a nice place to go as they have an excellent professional service. mechanic and services provide was great. More

by GIOVANNI9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lauria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Vanmansart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hostutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Waite
Apr 07, 2023 -

MINI of Ramsey responded

Hello Giovanni, It is a pleasure to see you found our team to offer professional and quality service at the time of your visit, as this is what we aim to provide for all customers. Until your next service visit here at MINI of Ramsey, motor on!

April 07, 2023

Everyone is always pleasant to deal with. Very clean. Very accommodating to fit your needs. More

by DA1NONLYJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony… I believe his name was.
Apr 07, 2023 -

MINI of Ramsey responded

Clean, accommodating, and pleasant. Thank you for using such kind words to describe both our team and facilities! Having you as a customer here at MINI of Ramsey is our pleasure, and we hope to continuing providing you with this same great level of care during your next visit with us.

April 07, 2023

very professional helpful and informative go out of way to help customers like them very much More

by MUSTAQUE51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spiro Bogris
Apr 07, 2023 -

MINI of Ramsey responded

We are happy to go above and beyond to ensure you, and other customers, are comfortable and confident in the status of their vehicle post-service. We look forward to continuing to provide you with professional and informative service for years to come!

April 07, 2023

I was happy with the speediness of the service… Pros: Took car in on short notice Repair done same day Provided a shuttle ride to work Cons: I asked for a shuttle ride twice via text from my More

by PAUL.B.GOLDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

MINI of Ramsey responded

Hi Paul, Thank you for taking the time to share this candid feedback. Unfortunately the contact utilized when ready to return to our location was an employees direct line, rather than our main line. Therefore, your message was not available to the correct personnel as the team members shift had ended for the day. Regardless of this, we apologize for the inconvenience and I can assure I will be sharing this feedback with our team is hopes of improving upon your next service. In the meantime, pleasure don’t hesitate to reach out should you wish to discuss further. Mark Mozdziez 551-777-5641 General Service Manager

April 06, 2023

Quick service for tire change. Well managed by service manager. Video recap of service is very useful More

by RAGINI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

MINI of Ramsey responded

Hi Ragin, thank you for bringing your tire service needs to our team at MINI of Ramsey. We are pleased to know you found our video summary to be helpful, and hope you will keep us in mind for any future service needs. Until then, motor on!

April 05, 2023

Quick and friendly service was given to me in my all the days of service I received More

by PAULAJ072563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Glattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

MINI of Ramsey responded

Thank you for bringing your vehicle to our team at MINI of Ramsey, Paula! Providing quick and friendly service is what our team is here for. We hope to have the opportunity to do so for you again in the future.

April 05, 2023

Very helpful and professional Very helpful and professional Very helpful and professional Very helpful and professional .. More

by PAPERHOUS
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

MINI of Ramsey responded

Thank you for taking the time to review your experience here at MINI of Ramsey. Our team is happy to have offered a helpful and professional experience. We hope to work with you again down the road.

April 05, 2023

Mini of Ramsey is the BEST! From sales to service, the staff is knowledgeable and courteous. Jason in service kept me informed on the progress of my car and the costs. More

by EQUESTRIAN_12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

MINI of Ramsey responded

It is a pleasure to see you have enjoyed your experiences with both our sales and service teams. The MINI of Ramsey team will always be here to provide knowledgeable and courteous service. Until your next visit with us, safe travels.

April 04, 2023

Good and professional service. Really enjoy the time wait here. Provided the snacks and drinks. If the free Wi-Fi is provided, it will be great. More

by Wei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

MINI of Ramsey responded

It is great to know you found these amenities to make your vehicles service worth the wait! We are happy to have provided your vehicle with quality and professional service during this time, and hope you will be returning to MINI of Ramsey for any future due services.

April 04, 2023

We would like to extend our gratitude to Mini Cooper Ramsey for providing outstanding service from the initial contact to the completion of our purchase. Despite encountering a minor issue with rust on More

by Jane L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

MINI of Ramsey responded

We would like to extend a thank you to you as well, Jane. Making this experience as convenient as possible from beginning to end was our pleasure, and we greatly appreciate you taking the time to recommend our team. In the future, we hope to have you back at MINI of Ramsey.

...
40
...