Back

MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,053 Reviews

2,053 Reviews of MINI of Ramsey - Service Center

Sort by
April 04, 2023

Everyone is polite and professional. The service rep always gives an update while the car is being serviced. We receive a comprehensive video and details of work being performed ,while More

by LADEEBAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

MINI of Ramsey responded

Thank you for choosing to make MINI of Ramsey your go-to service center. We are pleased to see you have found our video and mid-service updates to be helpful, and the level of care provided to both yourself and your vehicle to be professional. As always, your business is greatly appreciated and we look forward to your next due service.

April 03, 2023

Great customer service from all the service and parts employees. Excellent communication, thorough with their explanations, feel very comfortable trusting our car there. More

by ElPkLegacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

MINI of Ramsey responded

Thank you for placing your trust in our team to care for your vehicle. We are happy to provide communicative and informative services experiences, and look forward to continuing to have you as a loyal service customer. Until your next due service, safe travels!

April 02, 2023

Dan from the service department was very professional and helpful. I am very happy with the service. More

by jcdural
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

MINI of Ramsey responded

Hello, we are pleased to read you left satisfied with the service performed on your vehicle, as this is what our team strives to achieve! Should you return to MINI of Ramsey for your next due maintenance, we will look forward to continuing to provide professional and helpful care. Until then, motor on!

March 31, 2023

Outstanding service department! Outstanding service department! Outstanding service department! Outstanding service department! Outstanding service department! More

by ALPINEFLOORCOVERING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

MINI of Ramsey responded

And you are an outstanding customer! Thank you for taking the time to share this short and sweet feedback for our MINI of Ramsey team. It is appreciated more than you know.

March 31, 2023

Graciousn, professional, and on a timely basis to solve any problem that I have Jason is always polite and gracious, and listens carefully to what your issues might be thank you very much George Fay More

by GEORGEEFAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

MINI of Ramsey responded

Hey George, Thank you for taking the time to call out our team member, Jason, for the gracious and attentive service he has been know to provide for you and your vehicle. Having you as a MINI of Ramsey customer has been a pleasure, and we look forward to your next visit with us.

March 30, 2023

Courteous service advisor. Work was done quickly snd correctly at the price quoted. Was not oversold services not required More

by GORMANSRULE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

MINI of Ramsey responded

Hello, thank you for this kind review. Our team is happy to have remained informative, but pressure-free, when providing a summary of your vehicle service. For any future needs, we hope you will continue to keep MINI of Ramsey in mind.

March 30, 2023

Danny in service was great. La la la la la la la la la La La La More

by BGROBMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

MINI of Ramsey responded

Thank you for taking the time to share this shout-out for our team member Danny! We greatly appreciate your business and hope to have you back at MINI of Ramsey.

March 30, 2023

Everybody here is always very helpful and accommodating . Would consider purchasing my next car from this dealer More

by VIOLETSBLUE32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

MINI of Ramsey responded

I'm pleased to see you experienced yet another helpful and accommodating visit with our team at MINI of Ramsey. The feedback you have shared here is appreciated more than you know, and we look forward to working with you again in the future.

March 30, 2023

The team provided quick and friendly service. Regular and thorough communication throughout the whole process. More

by michellewighard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

MINI of Ramsey responded

It was a pleasure offering timely and friendly service to you, Michelle. Thank you again for bringing your vehicle to MINI of Ramsey.

March 29, 2023

Hello, this is my second mini that I had serviced in this location and it’s always been customer service focused. Dan Murphy is outstanding and remembers me each and every time I come in, he keeps me updated More

by Crystalama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

MINI of Ramsey responded

Hello Crystalama, Dan and our team are always happy to find familiar faces back in for service! Thank you for continuing to bring your Mini to MINI of Ramsey, we look forward to providing you with quality and friendly service for years to come.

...
41
...