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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,060 Reviews

2,060 Reviews of MINI of Ramsey - Service Center

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March 31, 2023

Graciousn, professional, and on a timely basis to solve any problem that I have Jason is always polite and gracious, and listens carefully to what your issues might be thank you very much George Fay More

by GEORGEEFAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

MINI of Ramsey responded

Hey George, Thank you for taking the time to call out our team member, Jason, for the gracious and attentive service he has been know to provide for you and your vehicle. Having you as a MINI of Ramsey customer has been a pleasure, and we look forward to your next visit with us.

March 31, 2023

Outstanding service department! Outstanding service department! Outstanding service department! Outstanding service department! Outstanding service department! More

by ALPINEFLOORCOVERING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

MINI of Ramsey responded

And you are an outstanding customer! Thank you for taking the time to share this short and sweet feedback for our MINI of Ramsey team. It is appreciated more than you know.

March 30, 2023

The team provided quick and friendly service. Regular and thorough communication throughout the whole process. More

by michellewighard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

MINI of Ramsey responded

It was a pleasure offering timely and friendly service to you, Michelle. Thank you again for bringing your vehicle to MINI of Ramsey.

March 30, 2023

Danny in service was great. La la la la la la la la la La La La More

by BGROBMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

MINI of Ramsey responded

Thank you for taking the time to share this shout-out for our team member Danny! We greatly appreciate your business and hope to have you back at MINI of Ramsey.

March 30, 2023

Everybody here is always very helpful and accommodating . Would consider purchasing my next car from this dealer More

by VIOLETSBLUE32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

MINI of Ramsey responded

I'm pleased to see you experienced yet another helpful and accommodating visit with our team at MINI of Ramsey. The feedback you have shared here is appreciated more than you know, and we look forward to working with you again in the future.

March 30, 2023

Courteous service advisor. Work was done quickly snd correctly at the price quoted. Was not oversold services not required More

by GORMANSRULE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

MINI of Ramsey responded

Hello, thank you for this kind review. Our team is happy to have remained informative, but pressure-free, when providing a summary of your vehicle service. For any future needs, we hope you will continue to keep MINI of Ramsey in mind.

March 29, 2023

Sent a comprehensive video on the inspection of my vehicle. Kind ajd helpful staff. Greatly appreciated1 More

by krstoferstephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

MINI of Ramsey responded

We are happy to know you found our video inspection to be reassuring, and the service provided by our team to be kind and helpful. We also greatly appreciated you bringing your vehicle to MINI of Ramsey, and hope to have you back for any future maintenance needs. Until then, motor on!

March 29, 2023

From booking appointment on all went well. Service advisor and staff all pleasant and service was excellent. More

by MARKTIERNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

MINI of Ramsey responded

Hey Mark, it was a pleasure having you in for service! Thank you for sharing your experience with our scheduling tool and our team. For any future service needs, we hope you will continue to keep MINI of Portland in mind.

March 29, 2023

Hello, this is my second mini that I had serviced in this location and it’s always been customer service focused. Dan Murphy is outstanding and remembers me each and every time I come in, he keeps me updated More

by Crystalama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

MINI of Ramsey responded

Hello Crystalama, Dan and our team are always happy to find familiar faces back in for service! Thank you for continuing to bring your Mini to MINI of Ramsey, we look forward to providing you with quality and friendly service for years to come.

March 29, 2023

Quick service, less waiting time. You are able to talk face to face with the technician. More

by falchettore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

MINI of Ramsey responded

Thank you for taking the time to share the aspects you found helpful about your service. We are happy to have remained in close communication, and gotten you back on the road in a timely manner. Until your next service, motor on!

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