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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,053 Reviews
Call Service Center (201) 760-5000

2,053 Reviews of MINI of Ramsey - Service Center

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March 13, 2023

Great service department, provided updates during the repairs. Very happy with the repair done to my vehicle More

by OLBAP568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2023 -

MINI of Ramsey responded

We are happy to have kept you updated throughout the process, and would like to thank you for sharing this kind feedback about your recent service. For any future repair needs, please keep MINI of Ramsey in mind.

March 11, 2023

Great team. They do solid work. Not too long a wait which is always nice. More

by MICHFIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2023 -

MINI of Ramsey responded

Hello Mich, Thank you for continuing to bring your vehicle to our team at MINI of Ramsey for service. It is always a pleasure getting to work with familiar faces. We look forward to continuing to provide you with solid service for years to come.

March 10, 2023

Service department is terrific. Jason Velazquez the service writer was friendly, responsive and thorough. Even though there was a small issue with the programming of the automatic e More

by PETER.TAHINOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2023 -

MINI of Ramsey responded

Peter, thank you for this review following your experience with our service team. We are happy to have attended to your concern at promptly as possible. Should any maintenance needs arise in the future, please continue to keep MINI of Ramsey in mind.

March 09, 2023

My experience at mini of Ramsey was very professional! I received text updates and the people were all very friendly. I would highly recommend mini of Ramsey. More

by SDoranDye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2023 -

MINI of Ramsey responded

Thank you for utilizing our service team! We are happy to see you found our text message updates to be helpful and the service level provided to be professional. If there is anything further we can do to help in the future, please don't hesitate to return.

March 09, 2023

Best customer service I have ever had at any dealer ever. The team is accommodating, helpful and knowledgeable. More

by Stu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spiro, Ruby
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Mar 10, 2023 -

MINI of Ramsey responded

Hello Stu, thank you for sharing this kind remark! We are pleased to see our team presented you with knowledgeable, accommodating and helpful service. We look forward to providing this same great level of care during your future appointments.

March 08, 2023

Awesome service from waiting time to making you feel like family while waiting for car. More

by FRANCISCO.MERINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2023 -

MINI of Ramsey responded

Hey Francisco, thank you for having your vehicle serviced here at MINI of Ramsey. We are always happy to ensure you feel welcomed and well cared for! For any future service needs, please keep us in mind!

March 08, 2023

Great Service, Highly Competent Mechanics,Friendly & Knowledgeable Service writers Thanks Dan.Nice wash Job prior to accepting car, always a loaner available for me. Thanks! More

by TILDENROBERTW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2023 -

MINI of Ramsey responded

Thank you for continuing to choose MINI of Ramsey for your vehicle maintenance. We are happy to provide knowledgeable and friendly service. Enjoy the road and please don't hesitate to return for future service.

March 08, 2023

Everything went like clockwork. It was very smooth and easy. I always bring my car to the Mini dealer More

by LITTLEMARS691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2023 -

MINI of Ramsey responded

Providing you with a smooth and easy service experience was our pleasure! Thank you for continuing to have your MINI serviced here at MINI of Ramsey!

March 07, 2023

Great fast and reliable service received a rental for free as wait would have been longer than expected highly recommend More

by AMBS123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2023 -

MINI of Ramsey responded

Thank you for bringing your vehicle into MINI of Ramsey for service. We are happy to have offered you a loaner vehicle for convenience, and would like to thank you for your patience as our team worked to provide your vehicle with the quality maintenance it deserves. Until your next visit, have fun on the road ahead.

March 03, 2023

MINI of Ramsey is the best! Always have a great experience with all the staff and very confident that my mini will be in wonderful hands. More

by dominicmphu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hassan Ayyad
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Mar 03, 2023 -

MINI of Ramsey responded

Thank you for taking the time to share your confidence in our team at MINI of Ramsey. We couldn't be happier to have earned your trust, and look forward to working with you again down the road.

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