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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,053 Reviews
Call Service Center (201) 760-5000

2,053 Reviews of MINI of Ramsey - Service Center

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March 03, 2023

Problem was resolved in a timely manner. Service area always competent, professional and courteous. Always willing to answer questions. More

by mikemorgan757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2023 -

MINI of Ramsey responded

Hi Mike, Our team will always be here and ready to address your questions! Thank you for taking the time to share this review, we look forward to continuing to provide you with this high-level care in the future.

March 02, 2023

The only other Mini dealer service I can compare you to is Morristown. I find Ramsey to be more friendly and customer focused. You appear to be more concerned with customer satisfaction. Just an overall be More

by FINEWINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lauria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2023 -

MINI of Ramsey responded

Thank you for taking the time to share your thoughts about our team in comparison to other automotive dealerships you have worked with. We are more than happy to see your experience with us was favorable, and look forward to having you back at MINI of Ramsey in the future.

March 01, 2023

Very helpful ,great service dept, And a great dealership to work with highly recommend them More

by PETERPALMADESSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2023 -

MINI of Ramsey responded

Thank you for taking the time to recommend our team following your experience, Peter. We appreciate your support more than you know, and hope to have you back at MINI of Ramsey for any future automotive needs.

February 25, 2023

Service is great. Sales process was comfortable. Team is very responsive. Atmosphere is welcoming. Thumbs up. More

by KEITH57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Louvat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Jones
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Feb 27, 2023 -

MINI of Ramsey responded

Thank you for the great feedback, Keith! It is a pleasure to see our team was able to provide you with a comfortable and communicative service experience. For any future maintenance needs, please keep MINI of Ramsey in mind.

February 24, 2023

I unfortunately had to deal with another Mini dealer in Long Island and was NEVER happier to be back in Jersey with my guys at Mini Ramsey! They are so professional and really explain everything to you. R More

by kimberlyhults
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lauria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Vanmansart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hostutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruby King, Jessica Waite
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Feb 24, 2023 -

MINI of Ramsey responded

Kimberly, thank you allowing the Mini of Ramsey team to assist you. We are so thrilled that you are back with us! Please let us know if you need anything else down the road.

February 24, 2023

This was my 2nd car purchased at this dealership. Everyone was very friendly and accommodating! More

by ABOCCIA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2023 -

MINI of Ramsey responded

Thank you for your continuous support of Mini of Ramsey! We are happy to see that the team was very accommodating. Should you need anything else, please let us know.

February 23, 2023

Jeremy was helpful and attentive. They took care of what needed to be done to the car before I picked it up. Some extra expenses were a bit unfair and not necessary. More

by mdjdemarco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Jones
Report | Print
Feb 24, 2023 -

MINI of Ramsey responded

Hello! Thanks for the review. We are happy to see that Jeremy and the Mini of Ramsey team provided great assistance. Should you have any questions surrounding your visit, please reach out.

February 23, 2023

Great experience, good communication throughout, fast and efficient processes, the video of car inspection was also super helpful. Thank you. More

by Stuart
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2023 -

MINI of Ramsey responded

Thank you for coming to see the team at Mini of Ramsey, Stuart. We are happy to see that you are satisfied with the customer service and video walk around provided by our dealership. Should you need anything else moving forward, please let us know.

February 22, 2023

We booked online; however at our scheduled appointment time we found out that they weren’t expecting us. They managed to squeeze us in anyway. More

by hoggrad2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bianca Morales
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Feb 23, 2023 -

MINI of Ramsey responded

Thank you for your patience as our team worked to resolve your missing appointment time. We would like to apologize for this technological glitch, and are more than happy to have fit you in for service. In the future, we hope to have you back at MINI of Ramsey!

February 21, 2023

Mr Murphy was quick and professional took all my infor and directed me to the waiting area….later return to inform me of the status…very pleasant Thank you…. More

by maryloumartucci
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2023 -

MINI of Ramsey responded

Mr. Murphy and our team are happy to have provided you with a comfortable and communicative waiting time while your vehicles was serviced. Working with you was a pleasure, Marylou, and we hope to have the opportunity to do so again in the future. Until then, motor on!

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