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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,053 Reviews

2,053 Reviews of MINI of Ramsey - Service Center

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February 20, 2023

Ruby was very easy to work with. She understood what I wanted and found the car that fit best for me. More

by trebciotti
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

MINI of Ramsey responded

Ruby is one of our best and continuously makes the effort to relate to our customers. We are delighted to share this positive feedback with her and the rest of the team. Thanks again for choosing Mini of Ramsey!

February 20, 2023

I really like that you can directly text to make appointments and communicate concerns. And…get a timely reply, with consideration for customer’s work schedules. The video of the vehicle made me smi More

by Svpgraphic
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

MINI of Ramsey responded

Thank you for sharing the aspects about our scheduling and repair summary you find most convenient. We are pleased to know you enjoy both our text and service video offerings, and are happy to help make your experience as convenient as possible. For any future maintenance needs, please keep our team at MINI of Ramsey in mind.

February 20, 2023

The gentleman who serviced my car was great! Prompt and courteous.truly appreciate his kindness More

by colleencreighton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

MINI of Ramsey responded

Hi Colleen, thank you for choosing to have our team at MINI of Ramsey service your vehicle! We are happy to have provided prompt and courteous service. If there is anything we can do to help in the future please don't hesitate to reach back out. Have a great rest of your week.

February 18, 2023

The staff is always helpful and professional. The service team explains what they have done in basic terms. More

by rdeanja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

MINI of Ramsey responded

We are pleased to receive your satisfaction. Our service team works hard to exceed our customer's expectations! Have a great day.

February 17, 2023

Mini of Ramsey is one of two dealerships I hold in high regard, the other being New Country Mini in Hartford, CT. The service department always ensures my vehicle is safe, they always recommend the needed More

by PAUL.B.GOLDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

MINI of Ramsey responded

Hi Paul, We are delighted to hear that you have remained a loyal customer over the years. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

February 15, 2023

Excellent service. Sales staff very seasoned and professional. Clean environment and would recommend this dealership to my family and friends. More

by FAGHANIDENISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Glattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

MINI of Ramsey responded

Thank you for taking the time to highlight your favorite aspects about your visit here at MINI of Ramsey. Our team is happy to have provided you with a professional, clean and friendly experience. Looking forward, we hope to have the opportunity to provide your friends and family with this same great level of care!

February 14, 2023

well done fast same day appointment good communication fair pricing would highly recommew and and return in futrure More

by BRIAN@ENGLEWOODFORD.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

MINI of Ramsey responded

Hello Brian, thank you for your willingness to not only recommend our team, but return to us for all your future maintenance needs. It was a pleasure working with you and we look forward to having you as a loyal customer here at MINI of Ramsey.

February 11, 2023

They are a very good and have a great service department. Very convenient and responsive. Was in and out quickly. More

by BILL.GARELICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

MINI of Ramsey responded

Hi Bill, thank you for this kind feedback in regards to your recent service visit. out team was happy to have gotten you in and out in a timely manner. Have a great week!

February 10, 2023

Mini of Ramsey is outstanding. Response time through text and email is outstanding. Daniel Murphy Very courteous and patient. More

by IKAS1289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

MINI of Ramsey responded

Thank you for sharing your experience with our team at MINI of Ramsey. We are happy to know Daniel provided you with excellent communication and courteous service. In the future, please don't hesitate to reach out should any automotive needs arise.

February 10, 2023

Always a pleasure doing business with Ramsey service. Mark is a true treasure and makes sure we are well taken care of. More

by Leone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

MINI of Ramsey responded

It is always a pleasure doing business with you as well. Thank you for taking the time to review your experience, we look forward to your next visit.

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