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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,055 Reviews
Call Service Center (201) 760-5000

2,055 Reviews of MINI of Ramsey - Service Center

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February 03, 2023

Our experience with Jeremy was outstanding. He walked us through the process of buying our first car, answered all of our questions and offered genuine, thoughtful, car-buying advice without ma More

by wowens87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Jones
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Feb 03, 2023 -

MINI of Ramsey responded

Congratulations of your very first vehicle purchase. Our team is happy to see Jeremy was able to walk you through the process, keeping you comfortable and informed throughout. Enjoy your new car, and please don't hesitate to reach out for any future needs,

February 02, 2023

I have had pleasant visit to sales and service at Mini If Ramsey through the years. I have been buying cars from them. More

by abeandaddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Filenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2023 -

MINI of Ramsey responded

Thank you for your loyalty to both our sales and service team here at Mini of Ramsey. If there is anything further we can do to help please don't hesitate to reach out.

February 01, 2023

Thorough explanations about issues with my vehicle. Fast service.Kept me informed about the status. Thank you. More

by MOKEEFE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2023 -

MINI of Ramsey responded

Thank you for bringing your vehicle to our team at Mini of Ramsey for service. We are happy to have kept you up to date throughout the process and hope to work with you again in the future.

February 01, 2023

Not very often you hear this, but it’s always pleasant experience bringing my car in for service! More

by EVITAWU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2023 -

MINI of Ramsey responded

Thank you for this amazing feedback. This is what we love to hear, and we are thrilled you have happily shared it here. If there is anything our team at Mini of Ramsey can do to help in the future, please don't hesitate to reach out.

January 31, 2023

Service Advisor provided detailed information regarding the service to be performed and costs of the work prior to starting the Service. Therefore, no surprises whatsoever!! Advised on the condition of t More

by Patrick.McCosker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2023 -

MINI of Ramsey responded

Hi Patrick! We make sure our clients know exactly what they are getting into before working on their vehicles to ensure that there aren't any unwanted surprises and it's lovely to see that our efforts are appreciated. It has been a pleasure working with you and we hope you will continue to consider our dealer for future needs. Thank you!

January 31, 2023

I come all the way from Brooklyn to Ramsey because of the excellent customer service More

by SIRINTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2023 -

MINI of Ramsey responded

Hello! We appreciate you for taking the time to leave a review! Knowing that our team has provided such great customer service to a point where it has made commuting from Brooklyn to Ramsey worth it, has truly put a smile on our faces. Thank you once again for your review and we look forward to seeing you again down the road!

January 31, 2023

We live in Manhattan and we’ve been with these guys for four years. Outstanding service. Well worth the trip out from the city to Ramsey. Thanks so much!! More

by DAVIDLANSBURY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Glattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lauria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Waite
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Jan 31, 2023 -

MINI of Ramsey responded

Wow, your continued loyalty throughout the years is truly appreciated, David! Knowing that our team has provided such exceptional client care that it has made commuting from Manhattan to Ramsey worth it, makes us incredibly proud. Thank you for your kind words and until next time, we wish you safe travels!

January 30, 2023

Great place to buy a car anreceice continued great service. I'm currently driving the fourth mini purchased here. More

by JimM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2023 -

MINI of Ramsey responded

Hi Jim! 4 cars!? Now that is loyalty! Thank you for not only your continued trust and business but for also taking time out of your day to leave a review. Until next time, we wish you safe travels.

January 29, 2023

Great service and attention to detail as always. The mini of Ramsay team is great! More

by GLASS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Glattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hostutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2023 -

MINI of Ramsey responded

Hello! We wouldn't be great without our amazing clients! Thank you so much for taking the time out of your day to leave such a kind review! Your business is truly appreciated. Please do not hesitate to let us know if there is anything else we can help out with!

January 28, 2023

You always take such good care of my cars! Your staff is warm professional and courteous More

by CYNTHIANIKITIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The tech entertainment guys
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Jan 31, 2023 -

MINI of Ramsey responded

Hi Cynthia! We appreciate your loyalty and trust in our team to care for your vehicle! Thank you for your kind words about our staff, it means a lot to see that their efforts have not gone unnoticed. If you have any other questions, concerns, or dealer needs, please do not hesitate to reach back out to us as we are always happy to help!

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