Back

MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,055 Reviews

2,055 Reviews of MINI of Ramsey - Service Center

Sort by
January 28, 2023

You always take such good care of my cars! Your staff is warm professional and courteous More

by CYNTHIANIKITIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The tech entertainment guys
Jan 31, 2023 -

MINI of Ramsey responded

Hi Cynthia! We appreciate your loyalty and trust in our team to care for your vehicle! Thank you for your kind words about our staff, it means a lot to see that their efforts have not gone unnoticed. If you have any other questions, concerns, or dealer needs, please do not hesitate to reach back out to us as we are always happy to help!

January 26, 2023

Terry is by far the most pleasant and genuine gentlemen I've had the fortunate pleasure of meeting and doing business with. Aside from his professionalism, Terry is a warmhearted guy who cares about the pe More

by Garrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Glattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hostutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

MINI of Ramsey responded

Hi Garret! Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that we can do for you.

January 26, 2023

Great job by Spiros. Very professional by following up in the whole process. Thank you. More

by Rafael Figueroa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spiro Bogris
Jan 27, 2023 -

MINI of Ramsey responded

Hi Rafael! Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

January 26, 2023

Very professional, quick response and turnaround times for scheduling and the repairs/services, good and clear way of communication, More

by HOLGER RUETTGARDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Glattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

MINI of Ramsey responded

Hello! Thank you for the kind words. We're wholly committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. We value our customers at MINI of Ramsey and look forward to seeing you down the road.

January 26, 2023

Jayson is terrific. Very responsive and does everything to help. Expensive but we'll worth it More

by nealjonmills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

MINI of Ramsey responded

Hi Neal! Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Jayson was able to meet your needs. We always strive to provide the utmost quality and customer satisfaction. We look forward to assisting you with your future sales and service needs.

January 26, 2023

Work completed as requested timely and very neatly , waiting area was perfect for the short time I had to wait More

by frankc973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

MINI of Ramsey responded

Hi Frank! Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your business and we look forward to your continued business!

January 26, 2023

Very knowledgeable and timely very annoyed that I had to add more words in order to complete the survey More

by MEL.L.GREENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

MINI of Ramsey responded

Hello! Thank you for taking the time to complete the survey! We apologize that it made you add text but are glad to see that you endured a 5-star experience! Until next time, we wish you all the best!

January 25, 2023

My Mini Cooper S was serviced and cleaned to the agreed schedule. I was kept up to date with all the activities. I was given a loaner vehicle, and this was a great help, too. Jason on the front desk was o More

by RRUD686473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

MINI of Ramsey responded

Hello! Thank you for your kind words about our staff and the rest of the team. We're glad to hear that your maintenance was handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review! Until next time, drive safe!

January 25, 2023

Always very helpful, listens to my concerns, checks all, makes fixes where necessary. My 3rd Mini. I buy my Minis here because of the service dept. More

by Lyndavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

MINI of Ramsey responded

Hi Lynda! We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing helpful and efficient services. Please come see us for any future needs. Thanks again!

January 25, 2023

Mini of Ramsey is top notch. I have been a customer for almost 15 years. Everyone is wonderful. Ruby is sales and Dan and the rest in Service are WONDERFUL! In a world of imperso More

by CUOZZO.CUOZZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruby King
Jan 26, 2023 -

MINI of Ramsey responded

Hello! Whoa, 15 years! Your loyalty is truly appreciated. Your review has truly made our day as it is lovely to see that we have provided exceptional care throughout the years. Thank you for taking the time to leave a review and until next time, we wish you safe travels.

...
49
...