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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,054 Reviews

2,054 Reviews of MINI of Ramsey - Service Center

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January 06, 2023

I love this team. I actually travel far to get service from them. (Manhattan Mini is much closer but not my favorite.) Great communication and collaboration on how to More

by CORRIGAN_SCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

MINI of Ramsey responded

Hey Scott, thank you for making the trip over to MINI of Ramsey for your vehicles service! We truly appreciate your loyalty to our team and are happy to provide you with an excellent experience during each of your visits.

January 05, 2023

It’s my second time using This service department and the reps are very helpful and knowledgeable and certainly not overly aggressive. It’s a great experience in a comfortable waiting area. More

by ASMARINOFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

MINI of Ramsey responded

Thank you for returning to our service team at MINI of Ramsey. We are happy to know you have enjoyed the level of care provided by our team and look forward to assisting you with any future maintenance needs. Until your next visit, motor on!

January 05, 2023

Some of the people are great! Some are not, so it's 50/50 lol.... More

by frankiebb333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Filenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Louvat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

MINI of Ramsey responded

Hi Frankie, thank you for this honest feedback. It is our goal for each of our team members to provide excellent service, and I'm sorry to learn this was not the case during your recent visit. In the future, I hope you will allow us the opportunity regain your full confidence.

January 05, 2023

MINI of Ramsey is hands down the best MINI dealership in NJ. I highly recommend. More

by shawnshields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Jan 09, 2023 -

MINI of Ramsey responded

Hi Shawn, thank you for taking the time to recommend our team here at MINI of Ramsey. Working with you is a pleasure and we look forward to your next visit.

January 05, 2023

Service representative very helpful and professional. Completed full check on vehicle before 100,000 miles. Purchased extended service agreement for additional year. More

by BRIAN CLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

MINI of Ramsey responded

Hi Brian, thank you for bringing your vehicle to our team at MINI of Ramsey for service. We are pleased to see you were happy with the care provided on behalf of our team and look forward to working with you as necessary over the next year.

January 03, 2023

I Always receive excellent service from Ramsey Mini. They are courteous, thorough, helpful and they provide enough information to make an informed decision about the repairs More

by MIAMI_2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

MINI of Ramsey responded

Thank you for this kind feedback. Our team is always happy to provide courteous, thorough and helpful service! If there is anything further we can do to help in the future, please don't hesitate to reach out to our team at MINI of Ramsey.

January 03, 2023

Everyone went above and beyond. Especially at the holidays! Really appreciate the service videos that explain the issues. More

by ELTAHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

MINI of Ramsey responded

Thank you for trusting our service team to go above and beyond in ensuring you and your vehicle were back on the road in no time. It was a pleasure having you at MINI of Ramsey and we hope to have the opportunity to work with you again on the future.

January 03, 2023

Very nice experience. I liked the video from the mechanic, they didn’t have that in the SF area MINI service center I used to go to. I also appreciated the free refreshmen More

by pshin45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

MINI of Ramsey responded

Thank you for bringing your vehicle to our team at MINI of Ramsey for service. We are happy to know you enjoyed our video walk through and waiting area. Until your next service, safe travels!

December 30, 2022

Work was completed well, length of time wasn’t good, nice having a loaner for the time More

by dm4bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

MINI of Ramsey responded

Hi! Thank you so much for taking the time out of your day to leave us a 5 star review. We look forward to seeing you again soon!

December 29, 2022

I really trust the service department at MINI of Ramsey. I had bad experiences at two other area MINI dealerships, but make the extra trip to Ramsey because I trust them. They do quality work and are hones More

by HRH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Dec 30, 2022 -

MINI of Ramsey responded

Hi! Thank you so much for taking the time to leave us a 5 star review. We're thrilled to hear that our service department at MINI of Ramsey is able to take such good care of you and your vehicle. We look forward to seeing you again soon!

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