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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,055 Reviews

2,055 Reviews of MINI of Ramsey - Service Center

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December 29, 2022

I really trust the service department at MINI of Ramsey. I had bad experiences at two other area MINI dealerships, but make the extra trip to Ramsey because I trust them. They do quality work and are hones More

by HRH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Dec 30, 2022 -

MINI of Ramsey responded

Hi! Thank you so much for taking the time to leave us a 5 star review. We're thrilled to hear that our service department at MINI of Ramsey is able to take such good care of you and your vehicle. We look forward to seeing you again soon!

December 29, 2022

Easy to schedule appointment, friendly staff, service performed in a timely manner. Been coming here for 13 years More

by IANK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spiro
Dec 30, 2022 -

MINI of Ramsey responded

Hi! Thank you so much for trusting us to take care of your vehicle and leaving us a 5 star review. We hope to see you again soon!

December 29, 2022

Great staff, makes everything easier. I highly recommend them. Not like nyc, in and out and quick service More

by Aschlein19@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

MINI of Ramsey responded

Hi! Thank you so much for your 5 star rating. We look forward to seeing you again soon!

December 27, 2022

When you need something to clarify, verify or talk to a service advisor , finance or salesperson nobody return your call More

by Dean
Recommend Dealer
No
Employees Worked With
Abraham Khalifeh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Mohammad , Ray Arroyo
Dec 28, 2022 -

MINI of Ramsey responded

Hi Dean, I would like to apologize for the level of communication you have received on behalf of our team. When you have a moment, please contact me directly. I would be happy to speak with you and provide any clarification you might need. 551-777-5700 Abraham Khalifeh General Sales Manager

December 24, 2022

Everyone is super friendly and and ready to help you. I’ll always remain a loyal customer. More

by JESSICASENAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti, Spiro Bogris
Dec 27, 2022 -

MINI of Ramsey responded

Thank you for being the pest part of our dealership! We appreciate our loyal customers. Please reach out if you need anything.

December 24, 2022

Great service bubble bath was perfect , I was very pleased with all. Thank you 👍I will be back More

by SOPHIETHEPAINTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lauria
4.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Vanmansart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Waite
Dec 27, 2022 -

MINI of Ramsey responded

Thank you for coming to see us! Enjoy your shiny car!

December 23, 2022

Always a great experience and they go out of their way to make certain that service is thorough and done with expediency. More

by FAWZIAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

MINI of Ramsey responded

Thank you for the review! We are happy to see that you enjoyed the fast service provided by our team!

December 23, 2022

My car got a flat tire and got fixed very quickly. The whole communication regarding warranty was effective as well. Great service experience. More

by Ada Wang
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

MINI of Ramsey responded

Thanks for stopping by! It was a pleasure assisting you with your tire!

December 22, 2022

Very professional and taking our Mini in and getting the loaner car ready for use More

by GARYPALBERESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Waite
Dec 27, 2022 -

MINI of Ramsey responded

Thank you for the review! We are happy that you are enjoying our loaner service!

December 22, 2022

very accommodating. had an error message on my dash. was able to schedule an appointment quickly....they gave me a loaner, ordered the part and fixed the problem. painl More

by gfilmworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

MINI of Ramsey responded

Thanks for the review! It was a pleasure assisting you and your vehicle.

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