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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,060 Reviews

2,060 Reviews of MINI of Ramsey - Service Center

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November 23, 2022

Great service. I waited for my car to be done. Reasonable amount of time. Great job. More

by BRIANVWZJ@AOL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

MINI of Ramsey responded

Hello, thank you for bringing your vehicle to MINI of Ramsey. We are happy to have gotten you back on the road in no time, and we look forward to assisting with any future automotive needs that may arise.

November 22, 2022

Service BEYOND Expectations! !!!! Thank you Mark and Dan it was well worth the long commute from upstate NY More

by ALXSNKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

MINI of Ramsey responded

Thank you for making the drive down to our team at MINI of Ramsey. We are happy to have made it worth while, and hope you will be keeping us in mind for any future automotive needs that may arise.

Nov 23, 2022 -

ALXSNKS responded

Absolutely will consider MINI Ramsey my dealership! Thank you again, Alexis Nakos 1

Nov 23, 2022 -

ALXSNKS responded

Absolutely consider MINI Ramsey my dealership! Thanks again for your great service Alexis Nakos

November 19, 2022

They always make their appointment times they’re informed and courteous and have great professional style More

by SUSANT07030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Nov 21, 2022 -

MINI of Ramsey responded

Hi Susan, thank you for these kind words about our MINI of Ramsey team. We are happy to offer informative and professional service. If their is anything we can do to help in the future, please don't hesitate to reach out.

November 19, 2022

The service tech was not friendly he treated me like I was not human the cashier was rude and snarled at me when I asked her to take the trash I had a put it in her garbage it was the tag on my keys which More

by csgrbr45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2022 -

csgrbr45 responded

The service tech was not friendly

November 19, 2022

Always a pleasure working with Dan Murphy. He has excellent customer service skills . Things just get done with Dan! More

by Gob.dublin14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

MINI of Ramsey responded

Thank you for sharing this kind feedback about our team member, Dan! We are happy to know is is always a pleasure to work with, and hope you will be reaching out to our team for any future MINI needs. Until then, motor on!

November 18, 2022

We had a good experience here. The woman who set my appointment, Jessica, was nice and got us right in. Once we arrived, everyone was cool & super helpful. They promptly put our ne More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
Nov 18, 2022 -

MINI of Ramsey responded

Hi Katie! Wow, it is great to hear that our customer service is worth the drive! You have truly put a smile on my face! Thank you so much for taking the time to write about your time here with us! We look forward to seeing you around during your next visit! Until then, drive safe!

November 17, 2022

Do not have anything bad to say about this dealership. Superb customer service and Amazon staff. Keep doing the great work!! More

by ADANALCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Nov 18, 2022 -

MINI of Ramsey responded

Hello! Thank you for choosing Mini of Ramsey as your go-to dealer. We are thrilled to read about what a great job our staff has done. Please do not hesitate to contact us for any other dealer needs.

November 17, 2022

They were attentive and dud my car fir me. my car was serviced and washed. Did a goid job. More

by GELBCUTIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

MINI of Ramsey responded

Hello! We are happy to see you enjoyed working with our service team! Thank you for your review. We hope to provide you with exceptional customer service again in the future.

November 16, 2022

Mini of Ramsey has made my first car purchase extremely seamless. I’m a lucky Mini owner. More

by ASHACKETT1965
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michelle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spiro Bogris
Nov 18, 2022 -

MINI of Ramsey responded

Hello! Thank you for taking the time to write about your experience here with us at MINI of Ramsey! We are so pleased to hear that we had exceeded your expectations! We hope you are enjoying your new ride and we look forward to seeing you around down the road! Drive safe!

November 16, 2022

Always helpful and shows videos for evidence of inspecting before summarizing the work needed to be done More

by keith57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

MINI of Ramsey responded

Hi Keith, thank you for sharing your experience. Our team is happy to provide video and an informative summary before any work is done. We look forward having you back at MINI of Ramsey in the future.

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