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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,078 Reviews

2,078 Reviews of MINI of Ramsey - Service Center

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November 19, 2022

Always a pleasure working with Dan Murphy. He has excellent customer service skills . Things just get done with Dan! More

by Gob.dublin14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

MINI of Ramsey responded

Thank you for sharing this kind feedback about our team member, Dan! We are happy to know is is always a pleasure to work with, and hope you will be reaching out to our team for any future MINI needs. Until then, motor on!

November 19, 2022

They always make their appointment times they’re informed and courteous and have great professional style More

by SUSANT07030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Nov 21, 2022 -

MINI of Ramsey responded

Hi Susan, thank you for these kind words about our MINI of Ramsey team. We are happy to offer informative and professional service. If their is anything we can do to help in the future, please don't hesitate to reach out.

November 19, 2022

The service tech was not friendly he treated me like I was not human the cashier was rude and snarled at me when I asked her to take the trash I had a put it in her garbage it was the tag on my keys which More

by csgrbr45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2022 -

csgrbr45 responded

The service tech was not friendly

November 18, 2022

We had a good experience here. The woman who set my appointment, Jessica, was nice and got us right in. Once we arrived, everyone was cool & super helpful. They promptly put our ne More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
Nov 18, 2022 -

MINI of Ramsey responded

Hi Katie! Wow, it is great to hear that our customer service is worth the drive! You have truly put a smile on my face! Thank you so much for taking the time to write about your time here with us! We look forward to seeing you around during your next visit! Until then, drive safe!

November 17, 2022

They were attentive and dud my car fir me. my car was serviced and washed. Did a goid job. More

by GELBCUTIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

MINI of Ramsey responded

Hello! We are happy to see you enjoyed working with our service team! Thank you for your review. We hope to provide you with exceptional customer service again in the future.

November 17, 2022

Do not have anything bad to say about this dealership. Superb customer service and Amazon staff. Keep doing the great work!! More

by ADANALCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Nov 18, 2022 -

MINI of Ramsey responded

Hello! Thank you for choosing Mini of Ramsey as your go-to dealer. We are thrilled to read about what a great job our staff has done. Please do not hesitate to contact us for any other dealer needs.

November 16, 2022

It is always a pleasure to go there because everyone is sincere and knowledgeable and sincere. More

by gebhards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

MINI of Ramsey responded

Thank you for taking the time to share this feedback about our MINI of Ramsey team. We look forward to continuing to provide knowledgeable and sincere service during your future visits.

November 16, 2022

Mini of Ramsey has made my first car purchase extremely seamless. I’m a lucky Mini owner. More

by ASHACKETT1965
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michelle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spiro Bogris
Nov 18, 2022 -

MINI of Ramsey responded

Hello! Thank you for taking the time to write about your experience here with us at MINI of Ramsey! We are so pleased to hear that we had exceeded your expectations! We hope you are enjoying your new ride and we look forward to seeing you around down the road! Drive safe!

November 16, 2022

Had a great experience purchasing a Mini JCW from Spiro at Mini Ramsey. Kept us up to date on the process and helped with anything we asked about and made the experience fun along the way. Would definitely More

by zk93
Recommend Dealer
Yes
Employees Worked With
Spiro Bogris
Nov 18, 2022 -

MINI of Ramsey responded

Hello! Spiro is great! They are going to be thrilled to see your review! We are so pleased to see that you are satisfied with your purchase! Congratulations on your new car, we hope to see you and your new ride again down the road!

November 16, 2022

Always helpful and shows videos for evidence of inspecting before summarizing the work needed to be done More

by keith57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

MINI of Ramsey responded

Hi Keith, thank you for sharing your experience. Our team is happy to provide video and an informative summary before any work is done. We look forward having you back at MINI of Ramsey in the future.

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