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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,060 Reviews

2,060 Reviews of MINI of Ramsey - Service Center

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November 12, 2022

Prompt attention with first rate customer service. Making arrangements for a loaner car was never an issue as was the experience with another dealership. More

by phillips.kathryn
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

MINI of Ramsey responded

Hello Kathryn, thank you for allowing our team at MINI of Ramsey the opportunity to earn your business. Providing prompt service and the convenience of a loaner vehicle was our pleasure. We look forward to assisting with any future automotive needs.

November 12, 2022

I have dealt with this dealership for over 10 years. Everyone is friendly and I look forward to my service appointments. the waiting area is clean and accomodating More

by CAZISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Filenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Jones
Nov 15, 2022 -

MINI of Ramsey responded

Thank you for your loyalty over the past 10 years. Providing clean and accommodating service has been our pleasure. We too will be looking forward to your next service here at MINI of Ramsey.

November 12, 2022

Job was done on schedule, it was done well, and it was done at the estimated price... More

by ATTORNEYBLUMENTHAL14
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

MINI of Ramsey responded

Thank you for sharing this feedback following your service here at MINI of Ramsey. Providing quality and cost-effective service was our pleasure. Until your next visit, drive safe.

November 11, 2022

Best customer service experience. They are pleasant professional and courteous. They keep in updated on what is going on with your vehicle and what they have found. More

by AALVIRA66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

MINI of Ramsey responded

Thank you for having your vehicle serviced with our team at MINI of Ramsey. We are happy to keep you updated throughout your appointment. If there is anything we can do to help in the future, please don't hesitate to reach out.

November 11, 2022

The staff at Mini of Ramsey are extremely helpful and welcoming to their clients. They do an amazing job taking care of the person’s needs. More

by BRIANNA.CARTER23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Nov 14, 2022 -

MINI of Ramsey responded

Hi Brianna, thank you sharing these kind words about our team members. Providing Helpful and welcoming service is our pleasure! We look forward to your next visit at MINI of Ramsey.

November 11, 2022

I’ve always taken my Mini back to the Ramsey dealership, where I purchased it. The staff is professional, courteous and thorough, I’ve never had any issues or problems and will continue to bring my car in f More

by sharkeyp24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Nov 14, 2022 -

MINI of Ramsey responded

Thank you for your loyalty to our team here at MINI of Ramsey! We are happy to offer professional and courteous care for each of our customers! If there is anything we can do to help you in the future, please don't hesitate to reach out.

November 11, 2022

Service here is great. Staff is very friendly, knowledgeable, informative and helpful. Scheduling is easy and quick. Service is high quality, timely and on-time. More

by COEDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

MINI of Ramsey responded

Thank you for choosing MINI of Ramsey for service! Our team was happy to have been friendly and informative. We hope to have the opportunity to work with you again in the future.

November 11, 2022

Staff extremely professional and kept me informed via text throughout my service appointment. They even worked with my schedule and allowed me to keep the loaner overnight and pick up my car the followin More

by PATVALENTINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

MINI of Ramsey responded

Hey Pat, thank you for sharing your experience. Our team is happy to have been flexible to accommodate your needs. If there is anything we can do to help in the future please don't hesitate to return to MINI of Ramsey.

November 11, 2022

Mini of Ramsey has very knowledgeable and helpful staff. Best car dealer experience I have had. More

by JPURDY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Jones
Nov 11, 2022 -

MINI of Ramsey responded

Our team is honored to know we provided you with your best car purchasing experience yet. If there is anything we can do to help in the future please don't hesitate to return to MINI of Ramsey.

November 10, 2022

Friendly and accommodating as always. Oil change was quick with car wash immediately following. Only disappointment was that I wasn’t told in advance that the car needs a 2 hour softwar More

by VUSPIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Nov 10, 2022 -

MINI of Ramsey responded

Providing friendly and accommodating service is our pleasure. We are sorry to know you were unaware of this update. I can assure you our team will work diligently to get it completed as quickly as possible upon your return.

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