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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,068 Reviews

2,068 Reviews of MINI of Ramsey - Service Center

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October 26, 2022

I’ve been having my car serviced at Mini in a Ramsey for years. They’ve been great. Excellent service, nice loaners and quick turnaround. More

by ALLEN26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti, Spiro Bogris
Oct 28, 2022 -

MINI of Ramsey responded

Hi Allen! Firstly, we would like to thank you for your continued loyalty throughout the years. We are so pleased to hear that throughout the years we have been providing 5-star worthy customer service. Thank you for your review and until next time, drive safe.

October 26, 2022

Excellent, attentive and timely service. Jason took good care of me. Keep providing exceptional service More

by DSTRATO25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

MINI of Ramsey responded

Hello! We appreciate you for taking the time to write about your experience! It makes us so proud knowing that Jason has done such a great job ensuring that our valued clients are having a 5-star worthy experience. Please do not hesitate to reach back out to us for any other dealer needs. We are always happy to help!

October 25, 2022

My experience was both timely and agreeable. I loved the video message going over the issues found on my vehicle and the customer service was top notch. Thank you Jason! More

by nrojasco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

MINI of Ramsey responded

Hello! Thank you for letting us know you enjoyed the video message! We are always happy to find innovative ways to show our clients what is going on with their vehicles. We hope you will continue to consider us for future dealer needs.

October 25, 2022

Amazing service from start to finish. Wonderful staff. Very efficiently met my service needs and excellent communication throughout. Wait time was perfect, too. Thank you MINI of Ramsey! More

by HANDE.DOGU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

MINI of Ramsey responded

Hello! Thank you for taking the tie to write about your lovely experience here with us at MINI Or Ramsey. We are so pleased to see that our service department has done such a great job caring for our valued clients. Until your next visit, we wish you safe travels.

October 25, 2022

Very pleased with recent emergency service. Dan was most helpful and communicated clearly and promptly. A little pricy but I suppose that's normal when getting professional, expert service an More

by fudgiemonkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruby King
Oct 26, 2022 -

MINI of Ramsey responded

Hello! Thank you for taking the time to leave a review! We are so pleased to see that our service department was able to get your vehicle in and fixed in a timely manner. It brings us great joy in knowing that you are well-satisfied with your vehicle! If you have any other questions or concerns please feel free to reach out to us!

October 25, 2022

The service was good however I miss Ryan. I also wish that when my car is serviced that they don’t change my internal settings. More

by DCLOPAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

MINI of Ramsey responded

Hello! We miss Ryan too! Thank you for letting us know what we can do in the future to provide 5-star clients care. We hope you will continue to consider us for your dealer needs.

October 25, 2022

Had a check engine light 2 days before granddaughters wedding. Ramsey Mini made time for an evaluation and had the car the next day. Jason Velazquez was fantastic to work with. Appreciate the service and More

by 4x4Cooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Any technician that assisted with resolution.
Oct 25, 2022 -

MINI of Ramsey responded

Hello! Thank you for taking the time to leave a review! We are so pleased to read about the experienced you endured with our service department thanks to Jason. If there is anything else we can help with, please do not hesitate to reach back out to us. In the meantime, we wish you safe travels!

October 25, 2022

Jason has done a great job taking care of my Mini. He is very helpful, clear and concise, as well as patient. More

by TWO4TEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

MINI of Ramsey responded

Hello! Thank you for your kind words! We are so pleased to read about the experienced you endured with Jason. If there is anything else we can help with, please do not hesitate to reach back out to us. In the meantime, we wish you safe travels!

October 25, 2022

As always great service. The reception desk could be better. Once I was misquoted on an oil change and the second time I was told I don't need any info for a tire replacement More

by KYANKOVICH75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

MINI of Ramsey responded

Hello! Thank you for your continued loyalty and for trusting us to care for your vehicle. We appreciate your feedback and it will be shared with our team. If you have any further questions or concerns, please do not hesitate to reach back out to us here at Mini of Ramsey.

October 25, 2022

It was a nice experience to get the whole process of changing the battery for my mini More

by SURESHALICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Oct 26, 2022 -

MINI of Ramsey responded

Hi Suresh Alice! We appreciate you for not only taking the time to leave a review but for also trusting us to care for your vehicle. Until next time, we wish you safe travels.

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