Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,068 Reviews
Call Service Center (201) 760-5000

2,068 Reviews of MINI of Ramsey - Service Center

Sort by
October 24, 2022

The person at the service department desk was knowledgeable and nice to answer all of my questions. More

by BEDESLEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2022 -

MINI of Ramsey responded

Hello! Thank you for your kind words! We are so pleased to read about the experienced you endured with our service department. If there is anything else we can help with, please do not hesitate to reach back out to us. In the meantime, we wish you safe travels!

October 24, 2022

I’m very pleasant the way treated me and work on my car and done repairs More

by lleakylou
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Oct 25, 2022 -

MINI of Ramsey responded

Hello! We appreciate you for taking the time to leave a review! It makes us so proud to hear what a great job our service depart has done caring for our valued customers. We hope to see you again for future dealer needs.

October 21, 2022

Very friendly and helpful service manager. Offered loaner when he noticed a warranty upgrade available for my countryman that could take more time than expected. More

by Michael Doyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2022 -

MINI of Ramsey responded

Hi Michael! We are so pleased to see that our service manager was quick to notice that you were available for an upgrade and was able to offer you a loaner! Thank you for not only trusting us to care for your vehicle but for also taking the time to leave a review. Until next time, we wish you safe travels.

October 20, 2022

Nice facility, friendly staff,Mark who set up my service was very professional, and helped me to get a little brake in price with My service ,since my warranty just ran out.He also set me up with a loaner c More

by TMARROCCO33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2022 -

MINI of Ramsey responded

Thank you for these kind comments. Our team is proud to prove our customers with a friendly and family oriented experience. We enjoyed providing your vehicles service, and hope to have you back for any future automotive needs.

October 19, 2022

Friendly, efficient, no BS, everyone willing to help, in and out ahead of schedule. Thanks. More

by dam.423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2022 -

MINI of Ramsey responded

Thank you for choosing MINI of Ramsey. Our team is happy to have provided you with a transparent experience. If there is anything we can help with in the future, don't hesitate to reach out.

October 19, 2022

Mini of Ramsey has exceptional customer service and it’s always a pleasant experience having my car serviced there. I depend on my car for everything and I always feel that they address my concerns abs acco More

by KMARIENYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Oct 20, 2022 -

MINI of Ramsey responded

Hello, thank you for trusting the MINI of Ramsey team to keep your vehicle running properly. We are happy to help keep you on the road and look forward to assisting you in the future. Until then, drive safe.

October 19, 2022

Mark was great to work with. He is thorough and knowledgeable and made me feel welcome and appreciated. More

by DMGRETINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2022 -

MINI of Ramsey responded

Thank you for sharing your experience with our team member, Mark. We will be sure to share this kind feedback with him, and hope to have you back at MINI of Ramsey in the future.

October 18, 2022

Very disappointing . In my experience things just mysteriously came up and out in a metaphorical corner with my “options” More

by EMS350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Murphy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2022 -

MINI of Ramsey responded

Hello, I regret to see the feedback you have shared here, and would appreciate the opportunity to speak with you directly regarding your concerns. I hope you will consider reaching out at the number below. 551-777-5700 Abraham Khalifeh General Sales Manager

October 18, 2022

Thank you for managing the repair of my Mini after the total side crash and expediting the final return to me. More

by RGBREUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2022 -

MINI of Ramsey responded

Hello, thank you for choosing the MINI of Ramsey to help with repairs after your accident. We are happy to have helped get you back on the road as quickly as possible.

October 16, 2022

Wonderful service. Everyone I dealt with was so nice and efficient. They made the whole transaction seamless…from getting the appointment to getting a loaner and then g More

by BRETT40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lauria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The terrific guys who helped me with the loaner car!, Ryan Patti
Report | Print
Oct 17, 2022 -

MINI of Ramsey responded

Hi Brett, it is a pleasure to see our team provided you with terrific service. We appreciate your recommendation of MINI of Ramsey and hope to see you back for any future automotive needs.

1
...
64
65
66
...
207