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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,067 Reviews

2,067 Reviews of MINI of Ramsey - Service Center

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October 14, 2022

Always fast and friendly service. Detail guys are great. Car was taken in detailed and returned in record time! More

by C5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

MINI of Ramsey responded

Hello, It is great to hear your car was detailed in record time. Thank you for your 5-star review! Mini of Ramsey looks forward to serving you again next time.

October 13, 2022

Great service as usual and I love the video walk-throughs that they send. The team is excellent! More

by CMARIANO125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

MINI of Ramsey responded

Hi, We're so glad you appreciate our video updates. Thank you for choosing Mini of Ramsey! Our team hopes to serve you again in the future.

October 13, 2022

Mini of Ramsey is a great dealership. I have used them for service a few times on my MINI and every time is flawless… they send you videos of what they have performed to your car. The car More

by jamesX4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Oct 14, 2022 -

MINI of Ramsey responded

Hi James, Thank you for taking a moment to share the positive experience you had with our service department. It makes us happy to know you are pleased with the services performed on your Mini. Mini of Ramsey looks forward to serving you again in the future.

October 13, 2022

MINI of Ramsey managed to get me an appointment on short notice (on a Saturday afternoon for the following Monday morning). They delivered the maintenance services that I requested, made recommendations bas More

by EJALVAREZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

MINI of Ramsey responded

Hello, Thank you for your positive feedback. Our team is glad to know you are satisfied with your recent service visit. Your business is truly appreciated and we look forward to serving you again at Mini of Ramsey.

October 12, 2022

Never a bed experience Jayson is the best. Always accommodating. Only complaint is you are expensive. More

by nealjonmills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

MINI of Ramsey responded

Hi Neal, thank you for this honest feedback. Our team is always happy to provide you an accommodating experience. We hope to have you back at MINI of Ramsey in the future and would like to encourage you to ask if any of our current service specials can be applied to your visit.

October 12, 2022

Always a pleasure to deal with Mini of Ramsey. Dan is particularly helpful and always takes the time to explain what the car needs. More

by MARY.TIMONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

MINI of Ramsey responded

Hi Mary, working with you is always a pleasure as well! Thank you for continuing to choose MINI of Ramsey.

October 12, 2022

Great, user-friendly, regularly in touch, efficient, quick peasant to interact with, amazing services throughout More

by YANNOS2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lauria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

MINI of Ramsey responded

Thank you for using these kind words to describe the MINI of Ramsey team. We are always happy to provide friendly and efficient service. Until your next visit, drive safe!

October 11, 2022

The service advisor reviewed well the needed maintenance for the car but was not pushy she it was appreciated. More

by ACVISORRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

MINI of Ramsey responded

Thank you for this helpful feedback. It is a pleasure to know you felt the experience was informative but pressure-free. If there is anything further we can do to help, please don't hesitate to reach out.

October 07, 2022

Dan in Service is fantastic. Organized and helpful. Will always use them on my Mini More

by LONSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

MINI of Ramsey responded

Thank you for trusting Dan, and the rest of our team, with your MINI's maintenance. our team is proud to provide organized and quality service for our customers.

October 06, 2022

Awesome Service. For starters, Daniel was able to see my car early. While I realize that cannot be done all the time. It was helpful and convenient to have that optio More

by fmerin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

MINI of Ramsey responded

Thank you for sharing your experience with our team here at MINI of Ramsey! We are pleased to see you enjoyed both the service and our waiting area. Until next time, drive safe!

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