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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,051 Reviews
Call Service Center (201) 760-5000

2,051 Reviews of MINI of Ramsey - Service Center

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September 27, 2022

No surprise…. every time I am there for any service the team at Ramsey mini are the most friendly,helpful and efficient!! ❤️ More

by GEORGEP7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
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Sep 28, 2022 -

MINI of Ramsey responded

Hi George, our team is always happy to provide friendly, helpful and efficient service. Thank you for choosing MINI of Ramsey.

September 24, 2022

Great place to get service done and am really happy that. Bought a Mini Cooper The happiest I been with a car More

by MOREIRA.JUAN74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Sep 27, 2022 -

MINI of Ramsey responded

Hi Moreira, we are so pleased to see you are not only happy with your MINI but that you are also happy with the service provided by our team. We truly appreciate your business here at MINI of Ramsey and woudl like to thank you for the kind review.

September 21, 2022

Work was diagnosed and completed on time as promised. Jason Velazquez, Dan Murphy, and Mark Mozdiez are SUPER only thing missing is the Cape. More

by SPIROB23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2022 -

MINI of Ramsey responded

Thank you for this great review! We are happy to have diagnosed and provided a solution for your vehicle in a timely manner. Jason, Dan and Mark all enjoyed working with you, and our team looks forward to your next visit here at MINI of Ramsey.

September 21, 2022

We were pleased with the service but disappointed with the communication. Also, at our previous service, the oil sensor was not reset. More

by DEBHELFAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2022 -

MINI of Ramsey responded

Hi Deb, thank you for this honest feedback. I would like to assure you this feedback will be shared with our team in hope of improving future experiences. During your next visit, we hope to earn your full confidence.

September 21, 2022

parts and service are Knowledgeable and patient , I'm pretty sure that sums it all up. More

by IKAS1289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lauria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashiers at the front desk are we treat to the eyes.
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Sep 22, 2022 -

MINI of Ramsey responded

Thank you for this positive review. I'm pleased to see our parts and service team provided you with knowledgeable and patient service. We hope top have you back at MINI of Ramsey.

September 20, 2022

Excellent service from Dan and team from the beginning to end of the service appt More

by Wendy6774
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2022 -

MINI of Ramsey responded

Hi Wendy, thank you for taking the time to share your experience. We are pleased to see Dan, and the rest of our team, provided excellent service. Until next time, drive safe!

September 18, 2022

The service team was friendly, welcoming, professional and thorough. I was in and out quickly and the work performed was done right. More

by shawnshields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Sep 20, 2022 -

MINI of Ramsey responded

Hi Shawn, thank you for taking the time to share your experience. Our team is happy to have provided excellent service. Please don't hesitate to reach out to MINI of Ramsey for any future needs.

September 18, 2022

Fast service, pleasant staff. Usually has a loaner car when I need one. I'd highly recommend this place for service. More

by MELISSAABROCKWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2022 -

MINI of Ramsey responded

Hi Melissa, thank you for continuing to bring your vehicle to MINI of Ramsey for service. It is a pleasure to see you continue to enjoy working with our team.

September 17, 2022

This was my first experience with the Mini of Ramsey team, and they were all amazing. Andrea helped me schedule an earlier time that fit my schedule better and Jason was super helpful with my service More

by devinpendergast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Vanmansart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2022 -

MINI of Ramsey responded

Hi Devin, thank you for choosing MINI of Ramsey! We are pleased to see Andrea was able to get you in and out in a prompt manner, and that you enjoyed our service video. Until your next visit, drive safe!

September 17, 2022

Very good service ,clean, fast , very clear I was very happy i’ll be back soon as I need 👍 More

by JOSAPHINELACOGNATA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Sep 20, 2022 -

MINI of Ramsey responded

Hi Josephine, thank you for this kind review. Our team is happy to have provided fast and clear service. We look forward to having you back at MINI of Ramsey.

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