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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,051 Reviews

2,051 Reviews of MINI of Ramsey - Service Center

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September 15, 2022

The service department is very professional and provide attention to detail. They do t try to upsell you things that you don’t need and even give you advise on what takes priority if you are on a budget. I More

by CHIQUITABELLA29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

MINI of Ramsey responded

Thank you for this detailed review following your recent service at MINI of Ramsey. Our team was happy to have provided recommendations allowing you to stay within your budget. We look forward to having you back to complete the remainder of your vehicles recommended services.

September 13, 2022

Always great service with knowledgeable staff: reception, service personnel and, I met the young mechanic,JOE; he showed me what was needed and completed the task, as promised.. Thank you J R + Maria Corn More

by Lovejrc037
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young Joe, the mechanic who worked on my Mini, Ryan Patti
Sep 15, 2022 -

MINI of Ramsey responded

Hello JR and Maria, Thank you for sharing this kind feedback following your recent trip to MINI of Ramsey. It is a pleasure to see you enjoyed working with a number of our team members. We will be sure to share your kind comments and hope to have you back soon!

September 12, 2022

Consistently outstanding service is the standard at this dealership. From the vehicle intake to the quality of service, the entire experience was outstanding. More

by LLOYDGAYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

MINI of Ramsey responded

Thank you for sharing this kind review. Our team is thrilled to know you found the service we provided to be outstanding. We hope to have you back at MINI of Ramsey down the road.

Sep 15, 2022 -

LLOYDGAYLE responded

Once again, well deserved based upon quality performance. A rarity in today’s world.

September 10, 2022

My guy was informative and professional in describing what work was required. Will certainly be back for other prescribed preventative maintenance. More

by VLARSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

MINI of Ramsey responded

We are pleased to see you will be returning to MINI of Ramsey for future maintenance needs! Our team enjoyed working with you and we look forward to your next visit.

September 10, 2022

Pricing is ridiculous. Battery replacement should not cost 500 dollars. It just seems BMW places unreasonable expectation among Mini owners. Definitely price gouging. More

by Hines_family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Patti
Sep 13, 2022 -

MINI of Ramsey responded

Hello, thank you for sharing your concerns in regards to your battery replacement. When you have a moment, I would be happy to look over your service quote with you and address any questions you might have. Please contact me at the number below, I hope to have the opportunity to regain your confidence. Mark Mozdziez 551-777-5641 General Service Manager

September 09, 2022

Great staff, excellent service, helpful and friendly in every department. I am extremely happy with Mini of Ramsey More

by angelazablo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

MINI of Ramsey responded

Angela, we too are happy you came to MINI of Ramsey! Our team is always here to provide excellent and friendly service in the future. Until next time, drive safe!

September 06, 2022

We’ve been doing business with this dealership since 2012 when we bought our first Mini Cooper Hardtop. Our experience with this dealership in Ramsey was so outstanding that we are now in our second Mini, a More

by Burtart1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Glattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Filenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Vanmansart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria, Ryan Patti, Jessica Waite
Sep 06, 2022 -

MINI of Ramsey responded

It has been nice doing business with you as well! Our team truly appreciates you traveling to our location for all your MINI needs and we look forward to continuing to provide you with excellent care. Until next time, drive safely.

Sep 06, 2022 -

Burtart1 responded

Thanks.

September 06, 2022

I was really pleased with my latest service. I had come in last year around the same time and was not as pleased; perhaps it was the service advisor. I didn’t feel there was the right level of f More

by ANTHONYJLR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

MINI of Ramsey responded

Hi Anthony, I'm happy to see the service level you received during your second visit was a great improvement from past visits. Our team truly appreciates the second chance to earn your business and we hope you will continue to return to MINI of Ramsey.

September 05, 2022

I brought my car in for new battery without appointment and was out in one hour thanks!! More

by toothdocfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Sep 06, 2022 -

MINI of Ramsey responded

Thank you for coming to MINI of Ramsey for your battery replacement! We are happy to have gotten you back on the road as quickly as possible, and hope you will consider returning to our team for any future service needs.

September 04, 2022

I love mini of Ramsey. Ryan is the top employee. He always goes above and beyond for his customers. !! More

by ChristineMorley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Sep 06, 2022 -

MINI of Ramsey responded

Christine, thank you for choosing MINI of Ramsey. We appreciate the kind words you have shared for our team member, Ryan, and hope to see you again down the road.

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