Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,066 Reviews
Call Service Center (201) 760-5000

2,066 Reviews of MINI of Ramsey - Service Center

Sort by
September 28, 2022

Very cordial and polite . Why do I have to write 15 words. This is why I don’t do surveys More

by accrd23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Waite
Report | Print
Sep 29, 2022 -

MINI of Ramsey responded

Thank you for taking the time to leave this review. Your business here at MINI of Ramsey is greatly appreciated by our team, and we hope to work with you again down the road.

September 27, 2022

I had a great experience from the scheduling to the complete report of my Mini performance! Technician even sent me a video with all what was done. Thank you! More

by JULIEURMANCHE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not remember , Ryan Patti
Report | Print
Sep 28, 2022 -

MINI of Ramsey responded

Hi Julie, thank you for sharing this feedback. Our team is pleased to know you appreciated both the report and video documentation that we offer following service. It was a pleasure having you at MINI of Ramsey.

September 27, 2022

Prompt service with helpful updates on the progress thereof. No surprises. Good, smooth service! Thank you. More

by MICHAEL.BETTS4
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2022 -

MINI of Ramsey responded

Hi Michael, our team is happy to have kept you updated throughout the process and we would like to thank you for this 5-star review following your service appointment. until your next visit, drive safe.

September 27, 2022

No surprise…. every time I am there for any service the team at Ramsey mini are the most friendly,helpful and efficient!! ❤️ More

by GEORGEP7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Sep 28, 2022 -

MINI of Ramsey responded

Hi George, our team is always happy to provide friendly, helpful and efficient service. Thank you for choosing MINI of Ramsey.

September 27, 2022

Great staff. Very clean office and seating areas. Thanks also for providing a driver whol helped me get to work on time. More

by DEF7180
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Driver.
Report | Print
Sep 28, 2022 -

MINI of Ramsey responded

Hello, thank you for bringing your vehicle to MINI of Ramsey for service. Our team is happy to have ensured you were able to get to work in time so that we could carry out the maintenance on your car. Should any future needs arise, please keep us in mind.

September 27, 2022

Everyone was helpful in getting my service scheduled and completed quickly. Excellent service staff! Thank you More

by badmini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2022 -

MINI of Ramsey responded

Hello, our team is happy to have ensure your visit with us was prompt! We truly appreciate the 5-star review and hope to have back at at MINI of Ramsey down the road.

September 24, 2022

Great place to get service done and am really happy that. Bought a Mini Cooper The happiest I been with a car More

by MOREIRA.JUAN74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Sep 27, 2022 -

MINI of Ramsey responded

Hi Moreira, we are so pleased to see you are not only happy with your MINI but that you are also happy with the service provided by our team. We truly appreciate your business here at MINI of Ramsey and woudl like to thank you for the kind review.

September 21, 2022

parts and service are Knowledgeable and patient , I'm pretty sure that sums it all up. More

by IKAS1289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lauria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashiers at the front desk are we treat to the eyes.
Report | Print
Sep 22, 2022 -

MINI of Ramsey responded

Thank you for this positive review. I'm pleased to see our parts and service team provided you with knowledgeable and patient service. We hope top have you back at MINI of Ramsey.

September 21, 2022

We were pleased with the service but disappointed with the communication. Also, at our previous service, the oil sensor was not reset. More

by DEBHELFAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2022 -

MINI of Ramsey responded

Hi Deb, thank you for this honest feedback. I would like to assure you this feedback will be shared with our team in hope of improving future experiences. During your next visit, we hope to earn your full confidence.

September 21, 2022

Work was diagnosed and completed on time as promised. Jason Velazquez, Dan Murphy, and Mark Mozdiez are SUPER only thing missing is the Cape. More

by SPIROB23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2022 -

MINI of Ramsey responded

Thank you for this great review! We are happy to have diagnosed and provided a solution for your vehicle in a timely manner. Jason, Dan and Mark all enjoyed working with you, and our team looks forward to your next visit here at MINI of Ramsey.

1
...
68
69
70
...
207