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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,060 Reviews

2,060 Reviews of MINI of Ramsey - Service Center

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February 04, 2025

I Appreciate the professional and timely feedback and work on my car! It went very smoothly. More

by Obanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

MINI of Ramsey responded

That's what we love to hear and so glad you had a positive experience with us. Feel free to give us a shout at MINI of Ramsey if you need any further assistance! 😊

February 03, 2025

Great experience overall, all my questions were answered. Which made the whole process go quick and painless. More

by Stephie2824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

MINI of Ramsey responded

We're delighted to hear that your experience at MINI of Ramsey was smooth and efficient! Our team is always here to help, so don't hesitate to reach out if you have more questions in the future.

February 02, 2025

Mark is the best manager ever and he runs the service department very well .. he is always so helpful to me in any given situation he is able to find a resolution for whatever problem that I may have wit More

by KARENORR04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Vanmansart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonel
Feb 03, 2025 -

MINI of Ramsey responded

Thank you for the wonderful feedback about Mark and our service department at MINI of Ramsey! We're delighted to hear that he consistently provides helpful solutions. Safe travels and see you next time, Karen!

January 30, 2025

I had a great experience. Everyone was helpful during the entire process. I received a video about the diagnosis which was helpful for me to understand the diagnosis. More

by glopez1515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

MINI of Ramsey responded

It's wonderful to hear that our team made your experience so positive! It's great knowing we provided a seamless and welcoming visit. We're here to help you again at MINI of Ramsey anytime you need us!

January 29, 2025

Great service and I didn’t have to wait long. They took care of the issue and the car runs perfectly. More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

MINI of Ramsey responded

Thank you, Jane, for your feedback. Our team looks forward to serving you again at MINI of Ramsey. 😊

January 24, 2025

It was a pleasant experience. Jason was very upfront and professional. He let me know about the coffee lounge and came to let me know when my car was ready and asked if I had the More

by FRANKDR9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Filenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

MINI of Ramsey responded

It makes us happy to hear that your visit went smoothly and you enjoyed the amenities at MINI of Ramsey. It's great to know Jason provided such professional service. Thanks for choosing us, and we hope to see you again soon.

January 23, 2025

Very satisfied with the way service department explained what was needed for my car, Definitely Top Notch Dealership More

by JCHERR88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

MINI of Ramsey responded

It's wonderful to hear that our service department at MINI of Ramsey provided you with a top-notch experience. Thank you for the kind words, and we hope to see you again soon!

January 22, 2025

I always feel welcome when I bring my car for service. They are professional and do a great job! More

by KUPPLERHABER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

MINI of Ramsey responded

Thank you for your review, and we hope to serve you again at MINI of Ramsey. Drive safe!

January 21, 2025

The staff at the service counter were very rude, unwilling to listen to my concerns, and did not provide adequate answers to my questions. After being made to wait for hours, I was forced into point More

by lobe
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

MINI of Ramsey responded

Hello, It's disappointing to hear about your experience with our service counter staff. We strive for attentive and respectful customer interactions, so it's concerning that we fell short in addressing your concerns. Please reach out directly so we can work towards a resolution together. Thank you, Mark Mozdziez Service Manager 551-777-5641

January 18, 2025

I can't say much about the dealership because though I have purchased two Mini Coopers, I did not purchase them from this dealership. Having said that, the Service Department at Mini of Ramsey is wonderf More

by galanmic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

MINI of Ramsey responded

We're delighted to hear that you've had such positive experiences with the Service Department at MINI of Ramsey! Our team takes pride in being courteous and knowledgeable, and we appreciate your kind words. Thank you for choosing us for your service needs, and we look forward to earning that fifth star next time!

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