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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,066 Reviews

2,066 Reviews of MINI of Ramsey - Service Center

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September 20, 2022

Excellent service from Dan and team from the beginning to end of the service appt More

by Wendy6774
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

MINI of Ramsey responded

Hi Wendy, thank you for taking the time to share your experience. We are pleased to see Dan, and the rest of our team, provided excellent service. Until next time, drive safe!

September 18, 2022

The service team was friendly, welcoming, professional and thorough. I was in and out quickly and the work performed was done right. More

by shawnshields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Sep 20, 2022 -

MINI of Ramsey responded

Hi Shawn, thank you for taking the time to share your experience. Our team is happy to have provided excellent service. Please don't hesitate to reach out to MINI of Ramsey for any future needs.

September 18, 2022

Fast service, pleasant staff. Usually has a loaner car when I need one. I'd highly recommend this place for service. More

by MELISSAABROCKWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

MINI of Ramsey responded

Hi Melissa, thank you for continuing to bring your vehicle to MINI of Ramsey for service. It is a pleasure to see you continue to enjoy working with our team.

September 17, 2022

Very good service ,clean, fast , very clear I was very happy i’ll be back soon as I need 👍 More

by JOSAPHINELACOGNATA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Sep 20, 2022 -

MINI of Ramsey responded

Hi Josephine, thank you for this kind review. Our team is happy to have provided fast and clear service. We look forward to having you back at MINI of Ramsey.

September 17, 2022

This was my first experience with the Mini of Ramsey team, and they were all amazing. Andrea helped me schedule an earlier time that fit my schedule better and Jason was super helpful with my service More

by devinpendergast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Vanmansart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

MINI of Ramsey responded

Hi Devin, thank you for choosing MINI of Ramsey! We are pleased to see Andrea was able to get you in and out in a prompt manner, and that you enjoyed our service video. Until your next visit, drive safe!

September 15, 2022

The service department is very professional and provide attention to detail. They do t try to upsell you things that you don’t need and even give you advise on what takes priority if you are on a budget. I More

by CHIQUITABELLA29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

MINI of Ramsey responded

Thank you for this detailed review following your recent service at MINI of Ramsey. Our team was happy to have provided recommendations allowing you to stay within your budget. We look forward to having you back to complete the remainder of your vehicles recommended services.

September 13, 2022

Always great service with knowledgeable staff: reception, service personnel and, I met the young mechanic,JOE; he showed me what was needed and completed the task, as promised.. Thank you J R + Maria Corn More

by Lovejrc037
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young Joe, the mechanic who worked on my Mini, Ryan Patti
Sep 15, 2022 -

MINI of Ramsey responded

Hello JR and Maria, Thank you for sharing this kind feedback following your recent trip to MINI of Ramsey. It is a pleasure to see you enjoyed working with a number of our team members. We will be sure to share your kind comments and hope to have you back soon!

September 12, 2022

Consistently outstanding service is the standard at this dealership. From the vehicle intake to the quality of service, the entire experience was outstanding. More

by LLOYDGAYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

MINI of Ramsey responded

Thank you for sharing this kind review. Our team is thrilled to know you found the service we provided to be outstanding. We hope to have you back at MINI of Ramsey down the road.

Sep 15, 2022 -

LLOYDGAYLE responded

Once again, well deserved based upon quality performance. A rarity in today’s world.

September 10, 2022

My guy was informative and professional in describing what work was required. Will certainly be back for other prescribed preventative maintenance. More

by VLARSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

MINI of Ramsey responded

We are pleased to see you will be returning to MINI of Ramsey for future maintenance needs! Our team enjoyed working with you and we look forward to your next visit.

September 10, 2022

Pricing is ridiculous. Battery replacement should not cost 500 dollars. It just seems BMW places unreasonable expectation among Mini owners. Definitely price gouging. More

by Hines_family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Patti
Sep 13, 2022 -

MINI of Ramsey responded

Hello, thank you for sharing your concerns in regards to your battery replacement. When you have a moment, I would be happy to look over your service quote with you and address any questions you might have. Please contact me at the number below, I hope to have the opportunity to regain your confidence. Mark Mozdziez 551-777-5641 General Service Manager

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