Back

MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,066 Reviews

2,066 Reviews of MINI of Ramsey - Service Center

Sort by
September 09, 2022

Great staff, excellent service, helpful and friendly in every department. I am extremely happy with Mini of Ramsey More

by angelazablo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

MINI of Ramsey responded

Angela, we too are happy you came to MINI of Ramsey! Our team is always here to provide excellent and friendly service in the future. Until next time, drive safe!

September 06, 2022

We’ve been doing business with this dealership since 2012 when we bought our first Mini Cooper Hardtop. Our experience with this dealership in Ramsey was so outstanding that we are now in our second Mini, a More

by Burtart1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Glattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Filenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Vanmansart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria, Ryan Patti, Jessica Waite
Sep 06, 2022 -

MINI of Ramsey responded

It has been nice doing business with you as well! Our team truly appreciates you traveling to our location for all your MINI needs and we look forward to continuing to provide you with excellent care. Until next time, drive safely.

Sep 06, 2022 -

Burtart1 responded

Thanks.

September 06, 2022

I was really pleased with my latest service. I had come in last year around the same time and was not as pleased; perhaps it was the service advisor. I didn’t feel there was the right level of f More

by ANTHONYJLR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

MINI of Ramsey responded

Hi Anthony, I'm happy to see the service level you received during your second visit was a great improvement from past visits. Our team truly appreciates the second chance to earn your business and we hope you will continue to return to MINI of Ramsey.

September 05, 2022

I brought my car in for new battery without appointment and was out in one hour thanks!! More

by toothdocfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Sep 06, 2022 -

MINI of Ramsey responded

Thank you for coming to MINI of Ramsey for your battery replacement! We are happy to have gotten you back on the road as quickly as possible, and hope you will consider returning to our team for any future service needs.

September 04, 2022

I love mini of Ramsey. Ryan is the top employee. He always goes above and beyond for his customers. !! More

by ChristineMorley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Sep 06, 2022 -

MINI of Ramsey responded

Christine, thank you for choosing MINI of Ramsey. We appreciate the kind words you have shared for our team member, Ryan, and hope to see you again down the road.

September 03, 2022

Excellent, the service was so quick. People here are very nice. I recommend this showroom. More

by Joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Sep 06, 2022 -

MINI of Ramsey responded

Joy, thank you for taking the time to share this review. Our team here at MINI of Ramsey is happy to have provided you with prompt service.

Sep 06, 2022 -

Joy responded

Of course, now I know my boy has a good place for checking up in every years a head.

September 02, 2022

Service awesome and quick as usual. Jason is a pleasure to work with. Marc. Service team knows their stuff. Thanks More

by Marc.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

MINI of Ramsey responded

Hi Marc, thank you for having your vehicle serviced here at MINI of Ramsey. I'm happy to see you have found our team to be knowledgeable, and hope to have you back for any future automotive needs.

September 01, 2022

As always the service was professional and helpful. I always come back here for the people — the service was top notch! More

by RCHENNING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Sep 06, 2022 -

MINI of Ramsey responded

Thank you for continuing to return to MINI of Ramsey for service! Our team truly enjoys assisting with your maintenance needs.

August 31, 2022

The service advisor was helpful and knowledgeable in my service appointment and any questions I had. More

by Ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

MINI of Ramsey responded

Thank you for making us a part of your day, Ashley. Your positive rating is much appreciated. Stop by and see us at MINI of Ramsey if you need anything else down the road.

August 31, 2022

Service was fine, but ezpass error charges were not handled properly nor satisfactorily. I had to handle the error charges through my cc company directly. More

by choe_dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Sep 02, 2022 -

MINI of Ramsey responded

Hi Choe, i'm sorry to see the ezpass error affected your account. Your frustration is certainly understood and we hope you will allow us the opportunity to regain your full confidence in the future.

Sep 04, 2022 -

choe_dave responded

I called multiple times, and left messages for a callback, which i never received. I just received an initial email regarding tje issue. When i did finality speak with the person handling it, he simply replied, "It's a 3rd party involved, and i have to wait." I never received a followup fro Mini at all. Very disappointed.

...
71
...