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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,066 Reviews

2,066 Reviews of MINI of Ramsey - Service Center

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August 31, 2022

Always excellent customer service. The staff are great. Love the new waiting room. Thanks again! More

by DIAVOLINO1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Aug 31, 2022 -

MINI of Ramsey responded

Thank you for choosing MINI of Ramsey. We are pleased to know you enjoyed both our team and our facilities. We look forward to your next service!

August 30, 2022

Great, friendly, professional and efficient. Highly recommend. Have been a loyal customer for 3 years. They’re the best. More

by jameslkelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

MINI of Ramsey responded

We really appreciate your great rating. We hope you continue to choose MINI of Ramsey for all your automotive needs. Take care!

August 29, 2022

My favorite dealership and my favorite dealer service center. Mini of Ramsey earned my appreciation from the very beginning and every single person involved always makes a point of keeping my loyalty by More

by DrToddM4250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Glattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti, Jessica Waite
Aug 30, 2022 -

MINI of Ramsey responded

Todd, our team is happy to see that you have selected us as your favorite dealership and service center! Your business is greatly appreciated by our team and we look forward to serving you for many years to come.

August 28, 2022

Great service, friendly staff member, would be sure to recommend to others about this location. More

by jingz0617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Aug 31, 2022 -

MINI of Ramsey responded

Thank you for your willingness to recommend our team here at MINI of Ramsey! We look forward to serving you, and your friends and family, in the future.

August 26, 2022

Customer service department was very responsive and walked me through the whole process. They dealt with the insurance company and fixed the car In a timely manner. More

by joycogs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Aug 26, 2022 -

MINI of Ramsey responded

Hello, We're pleased to hear you had a great and responsive service appointment experience at MINI of Ramsey! Thank you for your business and we look forward to working with you again. Safe travels!

Aug 26, 2022 -

MINI of Ramsey responded

Hello, We're pleased to hear you had a great and responsive service appointment experience at MINI of Ramsey! Thank you for your business and we look forward to working with you again. Safe travels!

August 25, 2022

Excellent service advisers and staff…love the short videos from service technicians showing your vehicle while being serviced… they clearly show you the issues and your mini is given back to you cleane More

by jamesX4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Aug 25, 2022 -

MINI of Ramsey responded

Hi James, We're so glad you loved the short videos from the MINI of Ramsey service department during your wait. We appreciate your business and are happy to know you received excellent customer service! We look forward to seeing you at your next service visit.

August 25, 2022

They really did not look over the things I asked them to and it ended up being a super expensive brake job without any of the benefit I wanted of experienced mini techs looking over my car. Its the last ti More

by jared21
Recommend Dealer
No
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

MINI of Ramsey responded

Hi Jared, Our team appreciates the review of your last service appointment. We are sorry to hear you feel as though things were not looked over and this was never our intention. If you have any questions, please reach out to the service department. We are more than happy to help!

August 25, 2022

I love the video. Service was fast and easy. My wife was the customer she didn’t see the video and didn’t know there was underside cosmetic damage possibly fixable. More

by RBERGER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know who did the work.
Aug 25, 2022 -

MINI of Ramsey responded

Hello, thank you for the feedback from your last service appointment at MINI of Ramsey! We're glad you loved the service video and received fast and easy service. Thank you for your business and we look forward to working with you again soon.

August 25, 2022

Service was quick, and pleasant. Everything that was needed for the service of my vehicle was explained to me More

by mrnmrshopkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Aug 25, 2022 -

MINI of Ramsey responded

Hello, Thank you for your business at MINI of Ramsey! We're pleased to know you received quick, pleasant service and felt everything was explained to you. Please let us know if you have any questions. Thank you and see you at your next service appointment!

August 25, 2022

Service dept front desk are very attentive and saved me money! My car was returned much quicker than I expected. More

by RRUD686473
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Aug 25, 2022 -

MINI of Ramsey responded

Hello, Thank you for your business at MINI of Ramsey! We're thrilled to hear you received attentive and quick service during your visit. Cheers to the 5 star review! We look forward to working with you again soon!

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