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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,051 Reviews
Call Service Center (201) 760-5000

2,051 Reviews of MINI of Ramsey - Service Center

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August 16, 2022

My experience as always was excellent. They work quickly and efficiently. I also like the video they send me. More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
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Aug 17, 2022 -

MINI of Ramsey responded

We are always glad to assist you with efficient care and excellent experiences, Michael. Thank you for being a valued customer here at MINI of Ramsey and we look forward to working with you again.

August 16, 2022

Excellent transparent service. All work was done in a timely fashion. Service rep was excellent More

by Jvincentmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Aug 17, 2022 -

MINI of Ramsey responded

Thank you for taking the time to praise our excellent Service Team. We set high standards to ensure our customers get transparent dealership experiences. MINI of Ramsey would be delighted to assist you again.

August 15, 2022

Love this dealership, but such a pity they are so far away from me. Sad More

by lsuthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2022 -

MINI of Ramsey responded

Thank you so much for taking a moment to share your 5-star feedback. We are so grateful for you visiting MINI of Ramsey and choosing us for your auto-related needs. We hope to see you again in the future.

August 15, 2022

They are great. Really went to bat for me with Mini USA for a new transmission More

by steinbachr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2022 -

MINI of Ramsey responded

Thanks for the high rating. We strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.

August 13, 2022

I have been there twice so far. It is very nice place. People working there are very helpful and polite. Service was completed on time as promised. More

by paula_jaber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2022 -

MINI of Ramsey responded

Thank you for giving us 5 stars, Paula_jaber. We're glad to see our team worked hard for you during your visit to MINI of Ramsey. We hope you have a fantastic day.

August 13, 2022

Service advisor and mechanic was very informative and went out of the way to solve my problems More

by RATANT21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2022 -

MINI of Ramsey responded

Thanks for the high rating. We strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.

August 13, 2022

Mini of Ramsey provides excellent and professional service. They thoroughly accessed the needs of my vehicle, navigated a claim with my tire insurance carrier, and made the needed repairs timely. More

by randallg15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Aug 15, 2022 -

MINI of Ramsey responded

It's our Service Team's pleasure to provide excellent and professional service and to ensure all repairs are done in a timely manner. Thank you for taking the time to share your five-star review. If we can be of any future assistance, please don't hesitate to contact us at MINI of Ramsey.

August 13, 2022

Service was excellent. Pricing is now competitive. I’d return for future service in a heartbeat now. More

by Marc.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2022 -

MINI of Ramsey responded

Thank you for making us a part of your day. Your positive rating is much appreciated. Stop by and see us if you need anything else down the road.

August 12, 2022

Brendan and his colleagues were fantastic! Their customer service skills were all about customer care. I love my Mini Countryman, but service like theirs would make me a Mini customer for lif More

by Chester’s mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan, Ryan Patti
Report | Print
Aug 13, 2022 -

MINI of Ramsey responded

Thank you so much for sharing your positive feedback about us here at MINI of Ramsey. We're grateful for you trusting us with your MINI Countryman. Please don't hesitate to reach out if there's anything additional that we can do for you.

August 12, 2022

A wonderful service man at desk. High energy with commitment to making me pleased. He succeeded! More

by DIANEVCOLEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Aug 13, 2022 -

MINI of Ramsey responded

Thanks for choosing our dealership for your automotive services! MINI of Ramsey is very grateful to see that you were pleased with your experience. We appreciate you submitting your thoughtful review here on DealerRater. If you have additional automotive needs or questions, please come see us again.

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