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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,066 Reviews

2,066 Reviews of MINI of Ramsey - Service Center

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August 13, 2022

Service was excellent. Pricing is now competitive. I’d return for future service in a heartbeat now. More

by Marc.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2022 -

MINI of Ramsey responded

Thank you for making us a part of your day. Your positive rating is much appreciated. Stop by and see us if you need anything else down the road.

August 13, 2022

Service advisor and mechanic was very informative and went out of the way to solve my problems More

by RATANT21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2022 -

MINI of Ramsey responded

Thanks for the high rating. We strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.

August 13, 2022

Mini of Ramsey provides excellent and professional service. They thoroughly accessed the needs of my vehicle, navigated a claim with my tire insurance carrier, and made the needed repairs timely. More

by randallg15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Aug 15, 2022 -

MINI of Ramsey responded

It's our Service Team's pleasure to provide excellent and professional service and to ensure all repairs are done in a timely manner. Thank you for taking the time to share your five-star review. If we can be of any future assistance, please don't hesitate to contact us at MINI of Ramsey.

August 12, 2022

A wonderful service man at desk. High energy with commitment to making me pleased. He succeeded! More

by DIANEVCOLEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Aug 13, 2022 -

MINI of Ramsey responded

Thanks for choosing our dealership for your automotive services! MINI of Ramsey is very grateful to see that you were pleased with your experience. We appreciate you submitting your thoughtful review here on DealerRater. If you have additional automotive needs or questions, please come see us again.

August 12, 2022

Service was great. I brought in my car and the service was done pretty quickly. More

by vloy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2022 -

MINI of Ramsey responded

We are honored to know that we promptly took care of your vehicle and provided you with great service here at MINI of Ramsey. Please contact us if you require further assistance. We appreciate your kind words and the 5 stars.

August 12, 2022

Brendan and his colleagues were fantastic! Their customer service skills were all about customer care. I love my Mini Countryman, but service like theirs would make me a Mini customer for lif More

by Chester’s mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan, Ryan Patti
Aug 13, 2022 -

MINI of Ramsey responded

Thank you so much for sharing your positive feedback about us here at MINI of Ramsey. We're grateful for you trusting us with your MINI Countryman. Please don't hesitate to reach out if there's anything additional that we can do for you.

August 11, 2022

Every staff member is so courteous! The lounge waiting area and bathrooms are super clean. I do not mind driving to this location because I always leave satisfied. More

by HHPENA67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon , Ryan Patti
Aug 12, 2022 -

MINI of Ramsey responded

Thank you for trusting us with your vehicle and choosing MINI of Ramsey. We are glad to learn you enjoyed our waiting area; customer service is important to us. Our Service Team will always be here to assist you when needed.

August 08, 2022

Always responsive and over-serving. I drive an hour for service over my local mechanic and it's worth every minute. More

by DONMINI81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

MINI of Ramsey responded

We are so glad to read that you are consistently impressed with our Service Department. Thank you so much for being our loyal customer here at MINI of Ramsey and we look forward to your next visit.

August 08, 2022

They get back to you on a timely manner . My advisor is very personable and always willing to help ;) More

by JEF.AL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Aug 09, 2022 -

MINI of Ramsey responded

We're glad to see that you had a prompt and personable encounter with our Service Team. Please don't hesitate to reach out to us here at MINI of Ramsey in the future if you need any further auto-related assistance. Thank you for your 5-star feedback.

August 07, 2022

I bought my Mini here 17 years ago and I allow no one else to service it. My service team consists of Ryan (my advisor) and Ash (my mechanic). I have complete faith in them and never question their jud More

by RichK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ash (service technician), Ryan Patti
Aug 09, 2022 -

MINI of Ramsey responded

Rich, thank you for your five-star review. We strive to always provide a high level of customer satisfaction here at MINI of Ramsey. We are overjoyed to learn our Service Team consistently goes above and beyond to ensure our customers have a positive experience. Let us know if we can be of further assistance to you.

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