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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,050 Reviews
Call Service Center (201) 760-5000

2,050 Reviews of MINI of Ramsey - Service Center

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August 04, 2022

I arrived a few minutes early for my appointment but my car was taken immediately. The service took about an hour and a half which was what I expected. More

by SUZMARZOCCHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2022 -

MINI of Ramsey responded

It's great to see that we provided you with a prompt service appointment. Your satisfaction means a lot to us. Thanks for visiting us at MINI of Ramsey and for your recognition on DealerRater.

August 04, 2022

Mini of Ramsay always performs excellent service. They explain all procedures and costs before working in your vehicle. More

by WJR218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2022 -

MINI of Ramsey responded

Thank you for your business and the great rating for our team at MINI of Ramsey.

August 03, 2022

Mini of Ramsey was very responsive to setting up the service appointment and kept me well informed of the work to be done More

by AD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna was very helpful, Ryan Patti
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Aug 04, 2022 -

MINI of Ramsey responded

Here at MINI of Ramsey, it is our goal to ensure our customers are informed and well taken care of. We look forward to having the pleasure of assisting you again.

August 02, 2022

Mini of Ramsey is a clean, comfortable dealership with friendly, knowledgeable staff. I felt in good hands. More

by John M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2022 -

MINI of Ramsey responded

Thank you for this kind review, John! It is our pleasure to always be friendly and knowledgeable for our valued customers. We hope to assist you again here at MINI of Ramsey.

August 02, 2022

Best service department ever, constant updates while they are working on the car. Great customer service More

by MARGARET.KISS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Aug 02, 2022 -

MINI of Ramsey responded

We are glad to know you find our Service Department to be the best! It would be our pleasure to assist you again here at MINI of Ramsey.

August 02, 2022

Responsive great polite service. Completely satisfied. Great Coffee. I feel my car is new again More

by BEDBUGS13.PB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2022 -

MINI of Ramsey responded

It is thrilling to know that you had a satisfying experience here at MINI of Ramsey. We hope to have the pleasure of continuing to keep your car running like new.

August 02, 2022

Ruby is lovely and went out of her way to help me in purchasing my Mini. The service department is thorough and very friendly. More

by dubintoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Aug 02, 2022 -

MINI of Ramsey responded

We are glad to have gone out of our way to assist you through your purchasing process here at MINI of Ramsey. Our Service and Sales Department is glad to be friendly during your visits. We look forward to working with you again.

August 02, 2022

Prof staff. Clear comms. Waiting area could use an upgrade. Clean building. Prices could be better More

by moirakilcoyne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2022 -

MINI of Ramsey responded

Thank you for sharing this honest feedback. Overall, we are happy to see your visit was enjoyable and we will be sure to share these comments with our team here at MINI of Ramsey. We hope to see you again down the road!

July 31, 2022

Very courteous, prompt, extremely kind and people of their word.The pick up and delivery meant the most for me. More

by EDIEP380
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Waite
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Jul 31, 2022 -

MINI of Ramsey responded

It is great to read that you enjoyed the services we provided to you here at MINI of Ramsey. Thank you for the kind words about our courteous, prompt, and kind team. We hope to assist you again.

July 31, 2022

Excellent service and professional team at work. Clear communications and work done right first time and car returned on time as planned. Too notch car dealership. Keep up the great work More

by Bajanboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Jul 31, 2022 -

MINI of Ramsey responded

We are glad to have repaired your vehicle and gotten it back to you promptly. Our Service Team is thrilled to have had the pleasure of providing you with an excellent and professional dealership experience. MINI of Ramsey looks forward to assisting you again.

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