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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,050 Reviews

2,050 Reviews of MINI of Ramsey - Service Center

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July 14, 2022

Very cooperative. Got us a loaner last minute. Service was done timely. Got texts and videos explaining what else needed to be done. No complaints at all More

by KGRYGUS
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Jul 15, 2022 -

MINI of Ramsey responded

Thank you for sharing your service experience. We are happy to have made it as convenient as possible and look forward to your next visit with us here at MINI of Ramsey.

July 13, 2022

Whenever I stop by for service, the staff is super helpful and nice! Especially Ryan when you check in, he thoroughly explains everything and makes it easier. More

by HGIANNAHUH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Jul 14, 2022 -

MINI of Ramsey responded

Hello, thank you for visiting MINI of Ramsey for service! We are please to see Ryan has always provided a thorough and easy check-in process. If we can be of assistance in the future, please don't hesitate to reach out.

July 13, 2022

My service visit was flawless. The loaner was immaculate and the servicing was performed efficiently. I particularly appreciated the tech sending me a detailed video of his inspect More

by john.diamond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Jul 13, 2022 -

MINI of Ramsey responded

John, thank you for bringing your vehicle to MINI of Ramsey. We are pleased to see you appreciated the video summary put together by our service tech. If there is anything further we can do to help, please reach out.

July 13, 2022

So far it’s the best service I ever had any mini dealer thank you very much for a very fast service and for keeping up every step of the way, I do love the video check up.👍😎 More

by GEOJGUZMAN666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

MINI of Ramsey responded

Thank you for taking the time to share this review! Providing fast and informative service is something we are proud to do here at MINI of Ramsey. We look forward to assist you with any needs you may have down the road.

July 13, 2022

Great service and attention to the customer. They accomodate my necessity right the way. mister Velasquez is a great manager More

by PIETROCALDARELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

MINI of Ramsey responded

Thank you for sharing these positive notes following your recent service. Our team enjoyed having you here at MINI of Ramsey. Have a great week!

July 12, 2022

Very customer-oriented and friendly staff. Proactive and communicate often with updates concerning car repairs. More

by bobkrieger1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

MINI of Ramsey responded

Hi Bob, thank you for sharing your experience following your vehicles service with our team. We are happy to have provided a friendly and communicative visit.

July 12, 2022

Excellent service and friendly staff. It’s always a pleasure to get my car serviced at Mini Ramsey! More

by LRNMUSTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Jul 13, 2022 -

MINI of Ramsey responded

Thank you for your kind comments, our team is happy to know you have always enjoyed having your vehicle serviced here at MINI of Ramsey.

July 11, 2022

Attention is always above expectations. Always a good experience going there. Ryan was very attentive, thank you! More

by penuelaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Jul 11, 2022 -

MINI of Ramsey responded

Thank you so much for taking the time to leave us a review, Penuela! We appreciate your kind words and will be sure to share your review with Ryan.

July 11, 2022

Had a really great experience. Saturday morning I was starting out on a trip but I heard a strange noise coming from under the car. I brought it in about 9am. Ryan got things in More

by BRIANVWZJ@AOL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Jul 11, 2022 -

MINI of Ramsey responded

Hi Brian - Thank you for taking a moment to leave us a kind review! Ryan is a huge asset to our team, and we are so thrilled that you enjoyed working with him. We appreciate you choosing Mini of Ramsey, and look forward to working with you again at your next service.

Jul 12, 2022 -

BRIANVWZJ@AOL.COM responded

You are welcome.

July 11, 2022

Great customer service - Dan and his team surpassed my expectations. I’m very happy and so is my car!! More

by JESSICA92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

MINI of Ramsey responded

Hi Jessica - We are so glad that we could help you give your car some TLC, and we thank you for giving us a positive review! We look forward to seeing you next time here at Mini of Ramsey.

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