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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,066 Reviews

2,066 Reviews of MINI of Ramsey - Service Center

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July 30, 2022

Great service. Fast and efficient. Ryan did a great job taking care of my needs. More

by jshada58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Jul 31, 2022 -

MINI of Ramsey responded

We are so pleased to see that you had an efficient and quick visit with us here at MINI of Ramsey. Our team strives to provide all of our customers with a five-star visit.

July 29, 2022

Was taken care of if mom and I arrived everything was explained to me what was going to be done and they will come back with any additional things that they suggested which they did when items repaired u More

by PiermontNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Jul 30, 2022 -

MINI of Ramsey responded

Thank you for trusting us with your vehicle and choosing MINI of Ramsey. We are thrilled to learn our Service Team provided great customer service. Come back and visit us again for any future needs.

July 29, 2022

Great dealer! !! Very attentive to the client’s needs and extremely prompt when responding to any questions. More

by Antonio Oliveira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Jul 29, 2022 -

MINI of Ramsey responded

Hi Antonio, it's so nice to read that you had a responsive and prompt experience with our Service Team. That's exactly what we like to see. Thank you for bringing your business to us at MINI of Ramsey and we look forward to servicing your car again when needed.

July 29, 2022

It felt welcoming and had a comfortable atmosphere. The associates were also very helpful and provided great service. More

by Jermaic Fuentes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2022 -

MINI of Ramsey responded

Jermaic, thank you for taking the time to share your four-star review, it means a lot. Our job at MINI of Ramsey is making sure our customers have the best experience possible and leave with a smile on their face. We are always here for you. Don't hesitate to reach out to us in the future.

July 28, 2022

I don’t know much about the dealership but the service department are the best More

by RATANT21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

MINI of Ramsey responded

MINI of Ramsey is thrilled to know that you find our Service Team to be the best! We look forward to assisting you again.

July 26, 2022

The dealership has so far surpassed my expectations. Hoping it never changes. Only wish you still served bagels! More

by Robin Giordano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Jul 27, 2022 -

MINI of Ramsey responded

Thank you for your positive feedback, Robin. It is great to know we are surpassing your expectations here at MINI of Ramsey. We look forward to seeing you again!

Jul 28, 2022 -

Robin Giordano responded

keep up the great work!

July 24, 2022

The service and people are wonderful ! It’s a great car and it’s not even mine . I took in my wife’ car for service . More

by KREBSFERNANDEZ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

MINI of Ramsey responded

Thank you for trusting our team to service your wife's car. We enjoyed working with you here at MINI of Ramsey and hope you will consider returning for any future needs.

July 22, 2022

Good service, reasonable wait time, thank you for my mini's bubble bath. Showroom refurbish seems not quite finished & really really needs an up-to-date mini exterior/interior/wheel selection samples d More

by SFINGERHUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Filenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

MINI of Ramsey responded

We are happy to have given your MINI a bubble bath and would like to thank you for the honest feedback! I will be sure to share these comments with our team. In the meantime, have a great weekend!

July 21, 2022

Great service would always do business and bring my car back for repairs and thank you More

by RICARDOASHBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

MINI of Ramsey responded

Ricardo, Thank you for taking the time to share your positive feedback. We are thrilled to know that you enjoy doing business with us. We sure are grateful for customers like you!

July 21, 2022

Service was good. Only complaint which is not big at all but don't move the seat. More

by MLENGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

MINI of Ramsey responded

We appreciate your honest feedback. Thank you for choosing Mini of Ramsey for your service!

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