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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,066 Reviews

2,066 Reviews of MINI of Ramsey - Service Center

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July 21, 2022

I was very pleased with the communication I received as well as the videos from my technician. I always receive great service from MINI. More

by DIANNEMAHER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Tornatore
Jul 21, 2022 -

MINI of Ramsey responded

Hi Dianne, Thank you for taking the time to share your experience with us. We love when our customers provide us with feedback about their visit. It makes us smile knowing that our team communicated with you throughout your service. Take care and hope to see you again!

July 20, 2022

I am so impressed with this service department. They went above and beyond when we were traveling through with car problems. I would easily say they are the best Mini service dept in the country, ( More

by HELLOKTY_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

MINI of Ramsey responded

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that they receive the recognition they deserve. We hope to cross paths in the future!

July 20, 2022

I have nothing but praise for Ryan Patti. He has always had my interest at heart. I have had 4 Minis' and they have all been serviced at Mini of Ramsey. He has always given me good honest adv More

by ANNLINDENDFELD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Jul 20, 2022 -

MINI of Ramsey responded

Hi Ann, thank you for your loyalty to Ryan and the MINI of Ramsey team. We are proud to keep our customer best interest at heart both in sales and service. We look forward to continuing to provide you and your MINI with excellent care in the future.

July 16, 2022

Fast reliable and honest. They did exactly what they said it needed and got it done ahead of time with a small discount. More

by JORDAN67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

MINI of Ramsey responded

Hi Jordan, providing fast, reliable and honest service is something our team always strives to do and we couldn't be happier to see this was accomplished during your visit. Thank you for brightening up our Monday morning. Until your next visit, we wish you safe travels.

July 15, 2022

Very friendly, customer service is attentive and Ryan Patti was very kind, helpful and efficient. More

by Keyla Cruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Jul 18, 2022 -

MINI of Ramsey responded

Thank you for visiting MINI of Ramsey! We are thrilled to know Ryan provided you with kind, helpful and efficient assistance.

July 14, 2022

Very cooperative. Got us a loaner last minute. Service was done timely. Got texts and videos explaining what else needed to be done. No complaints at all More

by KGRYGUS
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Jul 15, 2022 -

MINI of Ramsey responded

Thank you for sharing your service experience. We are happy to have made it as convenient as possible and look forward to your next visit with us here at MINI of Ramsey.

July 14, 2022

Great people-work done well. Patient when you ask questions. Fair pricing and Ryan is GREAT!!!!! More

by RMMRM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Jul 14, 2022 -

MINI of Ramsey responded

Thank you for the short and sweet feedback! Its a pleasure to know you enjoyed working with Ryan and the rest of our team here at MINI of Ramsey.

July 13, 2022

So far it’s the best service I ever had any mini dealer thank you very much for a very fast service and for keeping up every step of the way, I do love the video check up.👍😎 More

by GEOJGUZMAN666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

MINI of Ramsey responded

Thank you for taking the time to share this review! Providing fast and informative service is something we are proud to do here at MINI of Ramsey. We look forward to assist you with any needs you may have down the road.

July 13, 2022

Whenever I stop by for service, the staff is super helpful and nice! Especially Ryan when you check in, he thoroughly explains everything and makes it easier. More

by HGIANNAHUH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Jul 14, 2022 -

MINI of Ramsey responded

Hello, thank you for visiting MINI of Ramsey for service! We are please to see Ryan has always provided a thorough and easy check-in process. If we can be of assistance in the future, please don't hesitate to reach out.

July 13, 2022

Great service and attention to the customer. They accomodate my necessity right the way. mister Velasquez is a great manager More

by PIETROCALDARELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

MINI of Ramsey responded

Thank you for sharing these positive notes following your recent service. Our team enjoyed having you here at MINI of Ramsey. Have a great week!

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