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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,068 Reviews

2,068 Reviews of MINI of Ramsey - Service Center

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May 16, 2022

Mark, the manager, spoke with me prior to my visit and was happy to inform the service rep that I had, I apologize for not remembering his name, who was also beyond attentive and helpful. My car was diagn More

by greek lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

MINI of Ramsey responded

Car maintenance is important and so is your time. We are pleased to greet you with timely, helpful, and attentive service courtesy of our 5-star team!

May 13, 2022

Everyone is Very kind and I feel they are professional. I satisfied with here in every visit :) More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
May 13, 2022 -

MINI of Ramsey responded

Hi Matt, We appreciate your positive feedback and trusting us for your auto needs. Safe travels!

May 13, 2022

I thought Jason was extremely nice and helpful. The service was quick and efficient. I would recommend Mini of Ramsey. More

by PAULABELL7180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2022 -

MINI of Ramsey responded

We appreciate the 5-star recommendation, Paula! Thank you for sharing that working with Jason was helpful, quick, and efficient.

May 11, 2022

Easy to schedule an appointment; staff is friendly, attentive, knowledgeable and informative; service is timely, quick and on schedule. More

by COEDMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

MINI of Ramsey responded

A friendly, attentive, knowledgeable, and timely experience is what we strive to deliver. We appreciate the 5-star rundown of your visit!

May 10, 2022

Mark - the service manager is extremely helpful and extremely nice. Great service - fast and professional More

by ytsvekleva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

MINI of Ramsey responded

Thank you for stopping by to share your great service visit thanks to Mark's fast and professional service!

May 10, 2022

easy to deal with and much more thorough than other mini dealers, I've been involved with More

by gothamlumberjack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
May 10, 2022 -

MINI of Ramsey responded

Thank you for the 5-stars in recognition of your seamless customer experience!

May 09, 2022

Check and loaner process convenient. Communication regarding charges clear. Options clear. Pick up smooth. Well done. More

by PHENRY0162
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

MINI of Ramsey responded

We strive to get you behind the wheel and back on the road safely. Thank you for the service visit and positive feedback!

May 06, 2022

The associates were very pleasant and professional. The turn around time was quick and I was informed of each and every step. Thanks again! More

by lalelabo
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

MINI of Ramsey responded

Thank you for your positive compliments due to the pleasant and professional service given by our team!

May 06, 2022

The staff at the counter were very professional and friendly. They even provided a loaner car so I wouldn’t have to wait for a long time. More

by ninoska0518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

MINI of Ramsey responded

Thank you for the 5-star review confirming the professional, friendly service you received!

May 06, 2022

The dealership was very quick to respond to my urgent need for service when my car battery died. They made me feel calmer and that it wasn’t going to be the nightmare I imagined it would be: More

by AVWALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
May 06, 2022 -

MINI of Ramsey responded

We appreciate the positive recommendation due to the timely action taken with your vehicle's battery replacement. Safe travels!

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