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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,050 Reviews

2,050 Reviews of MINI of Ramsey - Service Center

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April 11, 2022

As always, I had a GREAT experience at Mini of Ramsey. My Technical Advisor, Jason, is very courteous, professional, and respectful every time I visit the dealership. I am always greeted with a Good Mo More

by michaellvaughan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

MINI of Ramsey responded

We are thrilled to know your Service visit was a courteous, professional, and respectful experience. Safe travels and thank you for the gracious compliments for our team member, Jason!

April 11, 2022

Great customer service from the minute I enter through the doors until I leave. No pressure. And what I like is the video of them assessing my vehicle on what needs to be serviced. More

by Tanya Dixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

MINI of Ramsey responded

We appreciate the positive feedback regarding your appointment, Tanya! It is wonderful to know you were pleased with the great customer service given.

April 08, 2022

Polite, courteous, knowledgeable. ..the usual. Honest evaluations and clean loaner cars. I am confident to recommend them. More

by DeborahP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Apr 10, 2022 -

MINI of Ramsey responded

Hi Deborah, Thank you for your wonderful compliments, it is always a delight to hear from our satisfied customers. We appreciate the opportunity to earn your business and provide 5-star service in return.

April 05, 2022

Very efficient. Jason was excellent in explaining the process. It was my first time there and it was pleasant. More

by BETSYLEE4444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

MINI of Ramsey responded

Hi Betsy, It thrills us to know you had a 5-star experience as our first time customer thanks to Jason's excellent service. Thank you for the feedback and safe travels!

April 04, 2022

I love the staff here, they always take good care of my mini. I never feel pressured or feel like they upscale me. More

by katalina.iturralde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

MINI of Ramsey responded

Hi Katalina, It takes a village to keep your Mini running smoothly and we thank you for trusting our team! Thank you for our fantastic, 5-star rating.

April 04, 2022

Daniel and Bianca were super helpful when my car came in for emergency tire replacements. Efficient, friendly, clear communication. Thanks for all that you do! More

by Jeanette
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bianca
Apr 05, 2022 -

MINI of Ramsey responded

Thank you for the 5-star review, Jeanette! We're glad to know your service visit was efficient, friendly, and had clear communication thanks to the help of our associates Daniel and Bianca.

April 04, 2022

Easy to make an appointment - Nice staff - Dan (service manager) is helpful, smart and efficient- More

by JAE268
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

MINI of Ramsey responded

Hi Jae, Thank you for sharing the seamless and pleasant service you encountered during your visit courtesy of Dan. Safe travels!

April 01, 2022

Thanks for great customer service! Once I stopped at a service in Mini of Manhattan, I had problems with the tire. Serviceman said that you can leave the car, but I don’t know when w More

by VIctor Ost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

MINI of Ramsey responded

Hi Victor, We are proud to have earned your business and to be rewarded with 5-stars for our great customer service thus far!

April 01, 2022

Great dealership for MINI fans. Excellent customer service. The service team is helpful, and they explain the processes clearly in detail. More

by bhalajee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

MINI of Ramsey responded

We are a MINI enthusiast's dream! Thank you for your 5-star recommendation and the confirmation that our team was helpful and provided excellent customer service.

March 31, 2022

They are so customer friendly. Ryan Patti was amazing. I decided to get my tire there cause I knew it was worth the cost. Our experience was a complete ten! Thank you again Ryan. More

by Pattydejesus0829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Vanmansart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti, Jessica Waite
Mar 31, 2022 -

MINI of Ramsey responded

It is the ultimate compliment when drivers themselves acknowledge that we strive to be customer focused. Thank you for the wonderful recommendation Patty, we're glad to know Ryan took care of everything and you left satisfied with our service.

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