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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,068 Reviews

2,068 Reviews of MINI of Ramsey - Service Center

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April 20, 2022

Great location, solid informed staff. Three year oil deal was the clincher. Video of professional going over car was nicely done. More

by JL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

MINI of Ramsey responded

Hi JL, Thank you for the 5-star rating regarding your experience and sharing your positive, professional impression of our staff. Safe travels!

April 19, 2022

The service was good and Jason provided a great comments and suggestions to me. I am happy about the outcome. More

by JJG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

MINI of Ramsey responded

Thank you for your positive feedback and letting us know you are a happy customer!

April 18, 2022

Very efficient. Staff was very nice from the service desk also when making the appt over the phone More

by RicFle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

MINI of Ramsey responded

We appreciate the excellent feedback regarding your visit! It's great to know our staff was efficient and left you with a pleasant impression.

April 15, 2022

Dan Murphy was my service coordinator- he was awesome! Communicative, available, and helpful- his was great. This was my first time at Mini of Ramsey- and I will be back. Thanks! More

by ANNEMARIETADDEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

MINI of Ramsey responded

Thank you for the 5-star rating Anne Marie! Welcome to Mini of Ramsey and confirming Dan was an awesome communicator who provided great and helpful service.

April 14, 2022

The team at mini of Ramsey is both professional and makes your time at the dealership a pleasure. Ruby is the best saleswoman and Ryan is a service wizard. More

by DCLOPAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby, Ryan Patti
Apr 14, 2022 -

MINI of Ramsey responded

Thank you for the 5-stars notifying us your experience was professional and a pleasure thanks to Ruby!

April 13, 2022

I absolutely trust this dealership and service center. I always know I’m getting the best service for the best price. More

by KARENDIAMOND26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rubby , Ryan Patti
Apr 13, 2022 -

MINI of Ramsey responded

Hi Karen, Thank you for the 5-star review! We appreciate the opportunity to earn your business and trust.

April 13, 2022

Excellent service, very helpful & courteous staff. Pleasant atmosphere &surrounding even though they are under construction. More

by BQMEDUSA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garret Dawson
Apr 13, 2022 -

MINI of Ramsey responded

Thank you for your patience during our construction phase! Your positive comments regarding the 5-star service courtesy of our helpful staff is appreciated.

April 11, 2022

Great customer service from the minute I enter through the doors until I leave. No pressure. And what I like is the video of them assessing my vehicle on what needs to be serviced. More

by Tanya Dixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

MINI of Ramsey responded

We appreciate the positive feedback regarding your appointment, Tanya! It is wonderful to know you were pleased with the great customer service given.

April 11, 2022

As always, I had a GREAT experience at Mini of Ramsey. My Technical Advisor, Jason, is very courteous, professional, and respectful every time I visit the dealership. I am always greeted with a Good Mo More

by michaellvaughan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

MINI of Ramsey responded

We are thrilled to know your Service visit was a courteous, professional, and respectful experience. Safe travels and thank you for the gracious compliments for our team member, Jason!

April 11, 2022

Very much appreciate the open, timely communication and outstanding service! The test-based system works great. More

by Darrel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

MINI of Ramsey responded

Safe travels and thank you for the 5-star review Darrel!

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