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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,050 Reviews
Call Service Center (201) 760-5000

2,050 Reviews of MINI of Ramsey - Service Center

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March 22, 2022

Perfect service also helped me letting me know when I will need to extend my maintenance coverage More

by MARGARET.KISS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Mar 23, 2022 -

MINI of Ramsey responded

Hi Margaret, Thank you for the excellent review regarding your service visit! Your feedback helps us continue to ensure you have a perfect experience or as close to it as possible.

March 19, 2022

Good customer service and honest about needed repairs. Would definitely be back and recommend to others. More

by jobe.ruiz
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2022 -

MINI of Ramsey responded

Hi Jobe, We look forward to working with you again and feel free to invite those you know. Thank you for the 5-stars and safe travels!

March 18, 2022

Amazing team make the hassle very easy And most importantly, my car is in great hands 👌 More

by LFISUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Mar 20, 2022 -

MINI of Ramsey responded

We appreciate the 5-star report and recommendation thanks to our amazing team!

March 18, 2022

They are very professional, helpful and friendly. I can always trust them to do a great job. More

by Carrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Mar 20, 2022 -

MINI of Ramsey responded

Hi Carrie, It is a pleasure to have you as our customer and we appreciate your customer loyalty!

March 16, 2022

They are not just out to make a buck. They are honest about what you need and what can wait. I really trust them. More

by HRH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Mar 18, 2022 -

MINI of Ramsey responded

Trust is a huge factor with customer loyalty and we appreciate your choice to do business with us. Thank you for the 5-stars!

March 16, 2022

Very friendly, competent, customer focused. Great value for money (fair price). Decent waiting time, great service to provide a car video More

by Axel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2022 -

MINI of Ramsey responded

Hi Axel, Thank you for the update on your experience and excellent rating. Safe travels!

March 16, 2022

Great staff! ! They are very thorough and follow thru. Very organized, and great service!! ThNk you More

by DENISEMJONESLV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Mar 17, 2022 -

MINI of Ramsey responded

Hi Denise, We appreciate the opportunity to take care of your auto needs. We can't take sole credit for the 5-star service, there is a great team that makes it all possible!

March 15, 2022

I will definitely use Mini of Ramsey again, and I will request Ryan Patti as my service adviser. He takes incredible care of my car while it is in service. Very happy with everything! More

by Richard R P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Mar 16, 2022 -

MINI of Ramsey responded

Thank you for the 5-star review regarding your service appointment, Richard. It brings great satisfaction when customers are on a first name basis with our team members. We're thrilled that Ryan takes incredible care of your vehicle's needs and hope to work with you for years to come!

March 14, 2022

The service advisor was efficient, professional, and pleasant. I received a loaner vehicle which was very helpful My car was returned on time with service completed. More

by lanazk
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Mar 14, 2022 -

MINI of Ramsey responded

Hello, I'm pleased to know your advisor provided you with an efficient, professional, and pleasant service experience. We enjoyed having you here at MINI of Ramsey and hope you will continue to return for any future needs.

March 14, 2022

Great service! Knowledgeable, reliable and friendly staff. I would highly recommend for purchasing and service. More

by pcochet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Jones
Report | Print
Mar 15, 2022 -

MINI of Ramsey responded

Hello, thank you for recommending both our sales and service teams. We are happy to know you have found our team to be knowledgeable, reliable and friendly. We look forward to your next visit here at MINI of Ramsey.

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