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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,068 Reviews
Call Service Center (201) 760-5000

2,068 Reviews of MINI of Ramsey - Service Center

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March 29, 2022

Service was excellent. Mechanic took time to answer my questions. Recommend this dealership to anyone in market for a vehicle. More

by martysch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2022 -

MINI of Ramsey responded

It's wonderful to know you had an excellent visit for service and left feeling like all your questions were answered thoroughly. Thank you for the 5-star recommendation!

March 29, 2022

Excellent service. . easy to make an appointment.. took my car in when I arrived.. service was completed in under one hour!! Very satisfied customer!! More

by NANCYSTUIS0626
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2022 -

MINI of Ramsey responded

Life gets busy and if we can check this auto errand off of your To-Do list swiftly, consider it done. We appreciate the excellent service rating, safe travels Nancy!

March 29, 2022

I’m always happy with the work done on my car and Ryan Patti has always been very helpful in answering my questions. More

by GALIANOM
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
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Mar 29, 2022 -

MINI of Ramsey responded

We appreciate your feedback and are happy to know working with Ryan is always a great experience for you. Safe travels!

March 29, 2022

Very satisfied - Jason V. Was pleasant, helpful, knowledgeable and efficient throughout the process- a real “gem!” More

by JOANGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2022 -

MINI of Ramsey responded

Thank you for the rave review about Jason and the 5-star service he provided during your visit Joan!

March 28, 2022

Jason was helpful through out the entire process. Updated on the status for each step and answered all my questions. More

by jsouthwoodyoung
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2022 -

MINI of Ramsey responded

Thank you for the 5-star feedback for Jason and your service visit. Safe travels!

March 28, 2022

Jason was extremely thorough and helpful! Very happy with your service Dept. Everyone was pleasant More

by nelcy_caceres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2022 -

MINI of Ramsey responded

It's all in a day's work, Nelcy! Jason is one of our best team players and we're pleased to know his helpful attitude contributed to your pleasant visit.

March 24, 2022

Squeezed me in last minute, Provided a loaner car, fast diagnostic and efficient repair! Thank you! More

by VERKEMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
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Mar 24, 2022 -

MINI of Ramsey responded

We're happy to check this errand off of your To-Do list and get you back on the road promptly. Thank you for the 5-stars and safe travels!

March 24, 2022

Jason Velazquez was my service advisor, very prompt, courteous and kept me informed all during the repair. More

by bobkrieger1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2022 -

MINI of Ramsey responded

Hello Bob, The reward of a 5-star rating from our satisfied customer makes our day! We are pleased to know Jason checked all the boxes during your service appointment with a professional attitude.

March 22, 2022

Perfect service also helped me letting me know when I will need to extend my maintenance coverage More

by MARGARET.KISS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
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Mar 23, 2022 -

MINI of Ramsey responded

Hi Margaret, Thank you for the excellent review regarding your service visit! Your feedback helps us continue to ensure you have a perfect experience or as close to it as possible.

March 19, 2022

Good customer service and honest about needed repairs. Would definitely be back and recommend to others. More

by jobe.ruiz
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2022 -

MINI of Ramsey responded

Hi Jobe, We look forward to working with you again and feel free to invite those you know. Thank you for the 5-stars and safe travels!

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