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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,049 Reviews
Call Service Center (201) 760-5000

2,049 Reviews of MINI of Ramsey - Service Center

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February 27, 2022

Jason and the crew did a great job of getting my car all taken care of! More

by Ken T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2022 -

MINI of Ramsey responded

Hi Ken, I'm pleased to see Jason and our team did a great job getting your MINI serviced and back to you in a timely manner. Please keep MINI of Ramsey in mind for any future maintenance needs, we are always here to help.

February 27, 2022

The service department was very professional and quick in responding to my grinding brake noises by replacing front brakes under the warranty More

by WSTUETZLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
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Feb 28, 2022 -

MINI of Ramsey responded

Hello, we are pleased to know our team was able to get this repair covered under your vehicle warranty. It was a pleasure having you here at MINI of Ramsey and we hope to see you again soon.

February 25, 2022

Very happy with yesterday’s service. By staying in touch by text I was able to get everything done. More

by HENWAYROB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2022 -

MINI of Ramsey responded

Thank you for bringing your Mini to our team here at MINI of Ramsey. We are pleased to know our text update system allowed you to stay in-touch and ensure each of the services you desired could be completed. Until your next service, drive safe.

February 24, 2022

Very friendly and took the car when requested and prefoed the oil change and system update. Very satisfied with the results More

by MSGSTITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2022 -

MINI of Ramsey responded

Hello, thank you for bringing your Mini to our team here at MINI of Ramsey for service. We are pleased to know your visit was just as expected and hope you will keep us in mind for future maintenance. Until then, enjoy the road ahead.

February 23, 2022

Service was easy and quick as usual. Always a great experience at mini of Ramsey More

by Mr.michaelellis@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2022 -

MINI of Ramsey responded

Hi Michel, I'm happy to hear you have always had a great experience here at MINI of Ramsey. Our team is always happy to provide quick and easy service appointments!

February 21, 2022

So far the repair dept is great. .will be back for scheduled maintenance when needed More

by robin.mcginnis
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2022 -

MINI of Ramsey responded

Hi Robin, I'm pleased to know the repair on your MINI went great and even more so that you plan on returning to MINI of Ramsey for future maintenance as needed. Thank you for this kind review, we look forward to having you back.

February 20, 2022

Service was great! …Mgr outstanding!…price to replace battery…unreal…:(…loose nut leaked oil…:(…crazy More

by DINNO27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
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Feb 21, 2022 -

MINI of Ramsey responded

Hi Dinno, while I'm please to know you are happy with the service provided by our team, I regret to see you have some questions regarding your service quote. Please don't hesitate to reach out to us if you feel we can provide further clarification.

February 18, 2022

Ryan is the best service advisor he assist you with what you need and gets you in and out he’s very polite and perfect at his job More

by LINDAMORALES36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Feb 21, 2022 -

MINI of Ramsey responded

Hi Linda, thank you for this kind review of our team member, Ryan. We are pleased to know he always addresses each of your needs and get you in and out in a timely manner.

February 18, 2022

your dealership always makes me feel welcome… Ryan Patti is very attentive and kind and patient and informed… As he always has been ever since we bought our car… More

by mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Feb 21, 2022 -

MINI of Ramsey responded

Hi Mary, I'm pleased to know you always feel welcome here at MINI of Ramsey. Ryan, Mark and the rest of our team truly appreciate the business you have given us and we hope to continue serving you and your MINI for many more years to come.

February 17, 2022

Ryan Patti is phenomenal. I can’t say enough about how much of a pleasure it is to work with him. You need to clone him. Hah! A big thanks to Victor, the technician who wor More

by SCHUDNOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Feb 17, 2022 -

MINI of Ramsey responded

Thank you for these kind words about your team members, Ryan and Victor. We couldn't agree more, they are both great at what they do! Our team here at MINI of Ramsey appreciates your business and we hope to happy the opportunity to work with you again in the future.

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