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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,049 Reviews
Call Service Center (201) 760-5000

2,049 Reviews of MINI of Ramsey - Service Center

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February 16, 2022

Best MINI dealership around. I come from NYC to this location because they are super nice, prompt, and competent. More

by Dinakohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
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Feb 17, 2022 -

MINI of Ramsey responded

Hi Dina, thank you for making the trip over to MINI of Ramsey for your vehicles service. We are honored to have earned your business and truly appreciate the loyalty you have shown us.

February 11, 2022

Exceptional service. I travel from Brooklyn to Ramsey based on the level of service that I have not received from a dealer that is closer. It's worth the trip. More

by Douglas.Eisenstein
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Feb 11, 2022 -

MINI of Ramsey responded

Hi Douglas, thank you for continuing to make the trip to MINI of Ramsey for your vehicles service! We are happy to know the dive is always worth it, and our team looks forward to continuing to provide you and your MINI with excellent care for years to come.

February 11, 2022

The radiator was replaced, I drove the car out and two hours later it was back in the shop. The engine light was on. I now need a thermostat and a pipe. Another $1,000. I have been servicing my car here s More

by nealjonmills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Feb 13, 2022 -

MINI of Ramsey responded

Hi Nealjonmills, Thank you for sharing this honest feedback. While I certainly appreciate your continued recommendation, I would like to personally offer my apologies for the inconvenience caused by this. Should you wish to speak further, please contact me at the number below. Mark Mozdziez 551-777-5641 General Service Manager

February 10, 2022

Love the new Uber service that was provided. The detailing of my car was pristine. More

by gguccidoll12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Feb 10, 2022 -

MINI of Ramsey responded

Hello, our team is happy to have paid for your Uber while you waited for your Mini to be serviced. Mini bubble baths are just one of our many skills and we are happy to have shared it with you. Until next time, drive safe!

February 09, 2022

Ryan and Jason are always helpful. I like receiving videos of the work that’s been done on my car. More

by Kelliejmozingo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Feb 10, 2022 -

MINI of Ramsey responded

Thank you for sharing your experience with Ryan and Jason, Kellie! We are happy to know they always provide you with helpful updates that that you enjoy our video update offer. Until your next service, motor on!

February 09, 2022

They took my car early, gave it a thorough inspection, made a clear diagnosis and clearly explained the problem to me. More

by DFRutt19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Feb 10, 2022 -

MINI of Ramsey responded

Hello, thank you for bringing your vehicle to our team here at MINI of Ramsey. We are happy to have fit you in earlier than expected and gotten you back on the road feeling well informed. Until next time, don't forget to follow the Mini rules of the road!

February 09, 2022

I have purchased two mini cooper's there. I am pleased with the service always More

by seappell6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Feb 10, 2022 -

MINI of Ramsey responded

Hello, thank you for choosing the MINI of Ramsey team to help you with not one but two of your Mini purchases. We have enjoyed having you as our customer and hope to see you again soon.

Feb 11, 2022 -

seappell6 responded

Thank You

February 08, 2022

As always a service received was very professional, fast, and always accommodating! My go to service center in Ramsey Minni. More

by nikki.turturro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Feb 08, 2022 -

MINI of Ramsey responded

Hi Nikki, thank you for making MINI of Ramsey your go to service center! Our team truly appreciates your business and we would like to thank you for taking the time to share this great review.

February 08, 2022

Service advisor Dan Murphy addressed my concerns quickly and professionally, excellent communication, and would highly recommend Mini of Ramsey for service. More

by Chris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2022 -

MINI of Ramsey responded

Hi Chris, The MINI of Ramsey team is happy to know Ruby and Daniel were able to assist you so well during your recent appointment. It is always our goal to ensure customers feel as though their issues have been addressed and they are well informed following their appointment. Until next time, drive safe!

February 07, 2022

I had a great experience with the Mini service department. The service associate greeted me and was kind and courteous throughout. Keeping me informed about my vehicle every step of the way More

by NIREPLAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2022 -

MINI of Ramsey responded

I'm happy to learn you had a great experience working with our team member, Daniel! It is always our pleasure to provide customers with informative, communicative and courteous service. Should any future maintenance needs arise, please consider returning to our team here at MINI of Ramsey.

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