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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,049 Reviews
Call Service Center (201) 760-5000

2,049 Reviews of MINI of Ramsey - Service Center

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February 07, 2022

They do it up right for the customer! And a free bubble bath for my daughter's mini!! More

by RAVENWOODPAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Filenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
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Feb 07, 2022 -

MINI of Ramsey responded

Hello, thank you for taking the time to share this review! We are happy to have thrown in a bubble bath for the MINI. If there is anything further we can do to help, please don't hesitate to reach out!

February 05, 2022

Nice costumer service, very fast and the office has a nice coffee area so you can relax and wait until your car is done. Very satisfied and for sure I'll come back soon. More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2022 -

MINI of Ramsey responded

Hi Jessica, thank you for bringing your Mini on for service! Our team is happy to know you enjoyed our waiting area and we truly appreciate your business here at MINI of Ramsey. If there is anything we can help with in the future, please don't hesitate to reach out.

February 05, 2022

i dont have review thanks you and I will see you next time Mini of Ramsey More

by CESARBANAS50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2022 -

MINI of Ramsey responded

Hi Cesar, thank you for the 5-star rating. The MINI of Ramsey team looks forward to seeing you next time.

February 05, 2022

I have been coming to this dealership for the last 8 plus years. The service are top notch, quick and excellent. I’m still communicating with the same sales person, I have no complaints. More

by WOEIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Filenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Feb 07, 2022 -

MINI of Ramsey responded

Thank you for your loyalty to MINI of Ramsey over the past 8 years. We always enjoy hearing back from loyal customers. Until your next visit, enjoy the road ahead!

February 04, 2022

Awesome experience. They are the best. Ryan and Mark always take care of everything without any issues. More

by Patrick Powell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Feb 04, 2022 -

MINI of Ramsey responded

Hi Patrick, thank you for returning to MINI of Ramsey for service! Mark and Ryan are always happy to provide excellent service.

February 04, 2022

Ryan couldn't have been more informative and cognizant of my time! Ruby (Sales) even came to visit while I waited in-between her customers!! More

by dskdonor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Feb 04, 2022 -

MINI of Ramsey responded

Hello, thank you for choosing MINI of Ramsey for your vehicles service. I'm pleased to know our team members, Ruby and Ryan, helped make your experience informative, efficient and enjoyable. Until next time, drive safe!

February 04, 2022

Ryan Patti (service rep) very professional and helpful. Coming into waiting area to explain what is going on with the vehicle is appreciated. More

by TSEGALI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Feb 04, 2022 -

MINI of Ramsey responded

Hello, thank you for taking the time to leave us a review. We are happy to know you found Ryan's update to be helpful and we hope to have you back for ant future maintenance needs.

February 04, 2022

Everyone was professional, accommodating and the work was done well. Very satisfied with the service More

by hobokenpd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2022 -

MINI of Ramsey responded

Our team is pleased to know you are satisfied with the services performed on your Mini. We truly appreciated having your business and look forward to your future visits here at MINI of Ramsey.

February 03, 2022

Bianca mark and Ryan were all the best! I really. enjoy coming here each time More

by F54Clubby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bianca Morales , Ryan Patti
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Feb 04, 2022 -

MINI of Ramsey responded

Hello, our team is pleased to know you have always enjoyed your visits here at MINI of Ramsey. We would like to thank you for taking the time to recognize Bianca, Mark and Ryan's hard work. Until next time, we wish you safe travels.

February 02, 2022

Not please at all , advertised discount for healthcare workers , not honored at time of service. Service rep confirms with manager not to honor the 10% discount. More

by REST1245
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Velazquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2022 -

MINI of Ramsey responded

Hi Rest, I’m sorry to see the feedback you have shared here. I would like to clarify that our team is happy to accept this discount. However, it cannot be combined with other offers. Upon your visit we elected to use the other coupon you presented as it lowered your bill a greater amount than the healthcare discount would have. When convenient for you, please reach out to me at 551-777-5641 as I would be happy to address any questions you may have regarding the information above. Mark Mozdziez General Service Manager

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