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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,075 Reviews
Call Service Center (201) 760-5000
Today: 7:00 AM - 6:00 PM Open Now
View All Hours

2,075 Reviews of MINI of Ramsey - Service Center

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March 04, 2022

Prompt courteous service. Knowledgeable staff Clean premises Great snacks and refreshments. I wrote more than 15 letters but I can’t get past… More

by ASIM.KHAN01979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2022 -

MINI of Ramsey responded

Hi Asim, thank you for taking the time to leave us a review. Your business here at MINI of Ramsey is greatly appreciated. We look forward to providing you with this same great level of care for years to come.

March 04, 2022

Great service ! Very happy as always. Highly recommended.A+++++++ thanks again Mini of Ramsey. See you soon More

by rkpersaud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2022 -

MINI of Ramsey responded

Thank you for recommending the MINI of Ramsey team so highly! We truly enjoyed your visit and look forward to assisting with any future needs.

March 04, 2022

Very pleasant staff, great waiting area and kept me abreast of the progress the whole time More

by DRJT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
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Mar 08, 2022 -

MINI of Ramsey responded

Hello, thank you for mentioning the comfort of our waiting area! Our team is happy to have kept you up to date throughout the service of your vehicle. If there is anything we can do to help in the future please don't hesitate to reach out.

March 01, 2022

Spiro was wonderful to work with! We would highly recommend Mini of Ramsey to friends. More

by shelly.gigante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiro Bogris
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Mar 08, 2022 -

MINI of Ramsey responded

Hi Shelly, thank you for your willingness to recommend our team here at MINI of Ramsey. We are pleased to know you enjoyed working with Spiro and look forward to your next visit with us. Until then, we wish you safe travels on the road ahead.

February 28, 2022

Went in for servicing my mini, the process was quick and easy. The staff was pleasant and professional, eager to assist me. Ryan was very kind and receptive , helped me with my paperwork, and fixed a mixup More

by aymathis56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
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Mar 01, 2022 -

MINI of Ramsey responded

Thanks for the review of your recent service experience with Ryan! We are happy to hear that he was able to take great care of you!

February 28, 2022

Jason was awesome! In general your service department has always been incredibly helpful and knowledgeable More

by KEDOMACO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2022 -

MINI of Ramsey responded

Thank you! We appreciate the five-star review and your feedback about Jason!

February 27, 2022

The service department was very professional and quick in responding to my grinding brake noises by replacing front brakes under the warranty More

by WSTUETZLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
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Feb 28, 2022 -

MINI of Ramsey responded

Hello, we are pleased to know our team was able to get this repair covered under your vehicle warranty. It was a pleasure having you here at MINI of Ramsey and we hope to see you again soon.

February 27, 2022

Jason and the crew did a great job of getting my car all taken care of! More

by Ken T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2022 -

MINI of Ramsey responded

Hi Ken, I'm pleased to see Jason and our team did a great job getting your MINI serviced and back to you in a timely manner. Please keep MINI of Ramsey in mind for any future maintenance needs, we are always here to help.

February 25, 2022

Very happy with yesterday’s service. By staying in touch by text I was able to get everything done. More

by HENWAYROB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2022 -

MINI of Ramsey responded

Thank you for bringing your Mini to our team here at MINI of Ramsey. We are pleased to know our text update system allowed you to stay in-touch and ensure each of the services you desired could be completed. Until your next service, drive safe.

February 24, 2022

Very friendly and took the car when requested and prefoed the oil change and system update. Very satisfied with the results More

by MSGSTITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2022 -

MINI of Ramsey responded

Hello, thank you for bringing your Mini to our team here at MINI of Ramsey for service. We are pleased to know your visit was just as expected and hope you will keep us in mind for future maintenance. Until then, enjoy the road ahead.

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